November 14, 2008
A Software Glitch Gives Out Money to Students
The Times Record News reports that a software glitch led Midwestern State University to give out too much money to students during course registration. The university is asking for its money back.
To make things worse, the students most affected by the glitch were “three-peats,” or students who were taking a course again because they had already failed it twice. (Ah, just when you thought things were going your way. …) The paper reports that glitch affected 183 students at about $300 apiece. The students were refunded money from a credit balance they had after they paid their fees, but the charge for repeating a course a third time wasn’t included. Some students were able to register for courses at $50 a credit instead of $150.
The university says that it will let the students pay back the money over time, but they will have to pay it back. The story says that the program occurred in a program called Banner, by Sungard Higher Education. —Scott Carlson
Posted on Friday November 14, 2008 | Permalink |Comments
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While Banner is by no means perfect, this “glitch” was most likely caused by the way the university has configured it. If I were their Sungard rep I’d be none too pleased with them right now.
— SCF Nov 18, 10:13 AM #