The Chronicle of Higher Education
The Wired Campus

April 3, 2008

Tech Therapy: Should You Outsource Your Technology Services?

If you can’t beat Google — and let’s face it, you probably can’t — you might as well join forces with the company, at least when it comes to the e-mail business. Arizona State University recently switched to Gmail, and the institution hasn’t looked back, according to Adrian Sannier, the university technology officer.

Should your college outsource its e-mail service? Can other IT services be handed off to outside companies?

In his appearance on this week’s Tech Therapy, Mr. Sannier talks with Scott Carlson, a Chronicle reporter, and Warren Arbogast, a technology consultant, about the benefits and perils of outsourcing.

Posted on Thursday April 3, 2008 | Permalink |

Comments

  1. Let me see, the dilemma here—should I depend for my work on my college delivered tech system of some sort, or should I hire a random troop of monkeys and get whatever system they generate? I thought Project Athena answered this dilemma about as well as thinking people need, decades ago. We all develop our own parallel tech-verse to allow life to go on while our college generates update after update of its grotesque monstrosity “systems”.

    — Richard Tabor Greene    Apr 4, 11:02 AM    #

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