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LETTERS TO THE EDITOR
Busy Librarians at Reference Desks
To the Editor:
It was with great interest that I read Scott Carlson's "Are Reference Desks Dying Out?" (The Chronicle, April 20). While the beginning of the article gave a true picture of the work being done by reference librarians across the country as they strive to use technology to connect with their patrons in new and innovative ways, the...
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