Auditing Higher Education to Improve QualityBy WILLIAM F. MASSYWhen policy makers are asked to identify the biggest issues in higher education, they often cite college costs and high tuitions or access for underserved students. But although those issues are important, resolving them will make little difference if college and universities don't deliver high-quality education. Federal and state governments recognize this, as... Copyright © 2009 by The Chronicle of Higher Education Subscribe | About The Chronicle | Contact us | Terms of use | Privacy policy | Help |