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Students

What a University Can Learn From Wegmans

American University hopes to translate the customer-service ethos developed by the successful grocery chain into better student-service policies.

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Faculty

How Much Can Unions Lift Adjuncts? CUNY Contract Fight Hinges on What’s Good Enough

Many of the City University of New York’s part-time faculty members oppose a new labor agreement that their union heralds as offering them big gains.

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Students

‘I Want to Get This Right’: Scenes From a Conference on Campus Sex Assault

When officials from 33 colleges met in Washington to discuss a new curriculum for assault investigations, conducting fair interviews and making sense of consent emerged as key themes.

The Ticker

As a College Faces Loss of Funds, Its Board Chair Refuses to Resign

The Department of Education has threatened to withhold funds from Metropolitan Community College, in Omaha, because of a federal order against its board chair. The chairman is challenging that order and says he will finish his term.

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Government

‘Stereotypes Are at the Center’: a White House Official on Why Native Students Often Struggle

William Mendoza, director of the Initiative on American Indian and Alaska Native Education, had several false starts before completing college. He discusses how tribal colleges helped him find his way, and why they remain relevant to students today.

Teaching

More Professors Know About Free Textbook Options, but Adoption Remains Low

Only 6.6 percent of faculty members are "very aware" of open educational resources, a survey found, and many say they can’t find such materials, although their use in introductory courses is ticking up.

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Students

As Dual Enrollments Swell, So Do Worries About Academic Rigor

Courses that give high-school students college credit before they graduate are expanding rapidly. In Texas, where the idea is especially popular, many educators are watching the trend warily.

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Students

How Alabama Is Trying to Diversify Its Greek Organizations

This month the university released an "action plan" that seeks to promote inclusiveness within its traditionally white fraternities and sororities. But concerns remain about the possibility of lasting change.

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Admissions & Student Aid

Behind the Shake-Up at Temple U.: A Merit Scholarship That Grew Too Fast

Though no administrators have taken the blame for the $22-million deficit that led to the president’s resignation, it’s clear that a financial-aid program had become too successful for its own good.

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Students

When Pokémon Goes to Campus: The Good, the Bad, and the Ugly

The hit augmented-reality game has prompted many colleges to jump on the bandwagon. Sometimes, though, players are finding themselves in unusual situations.

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Research

A Team of Political Scientists, a Convention Like No Other, and a Search for One Good Protest

Student researchers from Penn State arrived at the Republican National Convention expecting chaotic — and perhaps frightening — scenes of activism. Instead they got a lesson in the unpredictability of social-science fieldwork.

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Faculty

‘Historians Against Trump’ and ‘Historians on Donald Trump’: Scholars Sound Off About Why They Joined

Academics in the two groups say they see it as their duty to point out historical precedents for a Trump presidency and to help the public make educated choices.

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Technology

Which Ed-Tech Tools Truly Work? New Project Aims to Tell Why No One Seems Eager to Find Out

Jefferson Education, an incubator affiliated with the University of Virginia, has enlisted more than 100 educators, entrepreneurs, and experts to examine why neither companies nor their customers tend to rigorously evaluate their products.

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The Chronicle Review

Police Violence, Out of Context

What a recent high-profile study about police shootings got wrong.

Lingua Franca

Here's Looking at You, Narcissist

Ben Yagoda says the diagnosis of a certain candidate by Bryan Cranston and many others — including doctors — seems 100 percent on the money.

The Chronicle Review

‘Trump Syllabus’ Ignores Race, Xenophobia

A contributor to the "Trump Syllabus" voices her disapproval of the project.

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Vitae

How to Resign

Advice on writing the letter, breaking the news, and other details of your departure.

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Vitae

'Dear Forums ...': How Can I Make the Most of a Visiting Assistant Professorship?

Also in our weekly roundup of the best conversations from The Chronicle's discussion forums: how to write a diversity statement.