Careers at the Chronicle

The Chronicle of Higher Education and The Chronicle of Philanthropy strive to provide the highest quality news and information in print and online. Our greatest asset is the staff members who bring experience, expertise, and a commitment to quality and high journalistic standards. We seek to employ talented people whose contributions will carry forward our mission.

Along with a collegial and collaborative work environment, we offer competitive salaries and outstanding benefits; including five weeks of vacation per year, a generous retirement plan, and comprehensive health benefits.

We encourage candidates to review our posted jobs below and submit a résumé for positions of interest. Every résumé that is submitted for an open position will be carefully reviewed. Candidates whose backgrounds most closely match the requirements of the job will be contacted directly.

The Chronicle is an Equal Opportunity Employer.

Chronicle Jobs

Product Marketing Manager, Corporate & Institutional Advertising | Director, Business Solutions | Subscription Account Associate | Email Marketing Specialist | Assistant Editor (Part-time) | Senior Software Engineer | Web Developer | Front-end Developer | User Interface Developer | Marketing Intern | Agency & Production Associate


PRODUCT MARKETING MANAGER, CORPORATE & INSTITUTIONAL ADVERTISING

The Chronicle of Higher Education seeks an innovative Product Marketing Manager, Corporate & Institutional Advertising to make an impact in our marketing strategies! This position will be essential in managing and supporting the development of original, inventive product marketing strategies for our corporate and image advertising product lines. The Manager will work in close collaboration with the Director of Market Strategy in developing marketing strategies for products for both The Chronicle of Higher Education and The Chronicle Philanthropy.

Responsibilities will include, but are not limited to:

   • Lead for gathering research for the product development team, approximately 25% of total workload.

   • Assist in the timely development of comprehensive marketing strategies to generate leads among prospective and existing advertising clients to meet corporate and image advertising goals.

   • Ensure a consistent approach to tracking, gathering, and applying metrics to the product marketing process to evaluate marketing success.

   • Collaborate with Marketing Director(s) and key sales stakeholders to analyze and apply research and metrics to marketing strategies.

   • Conduct market and competitive analysis to determine buyer requirements and new and enhanced product needs.

   • Participate in the evaluation of product life cycles by preparing product reports (revenue, trends, etc.) that provide actionable recommendations on product positioning, pricing, promotion and competitive strategy.

The ideal candidate will be a detail-oriented self-starter who will be able to work effectively with a variety of people at all levels. A Bachelor’s degree and 2-3 years of experience in marketing is required, focus on market research and analysis is strongly preferred.

Interested candidates should send a cover letter, resume, and salary requirements to marketingposition@chronicle.com with "Product Marketing Manager" in the subject heading. No phone calls, please.


DIRECTOR, BUSINESS SOLUTIONS

 

A journalism-driven multimedia company, The Chronicle of Higher Education and The Chronicle of Philanthropy provide award-winning news coverage to people on college campuses and to nonprofit organizations around the world.  Based in Washington, D.C., we offer a collaborative and flexible working environment with excellent benefits, including 24 paid vacation days a year.

We're looking for a dynamic individual to join our team as the Director of Business Solutions.  In this role, your quest is to drive new revenue and business efficiency through our current technology portfolio as well as deliver a next generation of solutions for marketing, commerce, CRM, business intelligence, partner integration and advertising.  These solutions help our staff manage the entire business life cycle – from prospect gathering to sales opportunity to business intelligence and support case management.  You’ll be able to work closely with the leaders of our company in this critical role.

What you’ll do:

   • Integrate ad and business systems strategy and development into the business by working closely with senior sales and operations management to understand system needs.

   • Manage multiple strategic projects on both an on-going and an ad-hoc basis.

   • Deliver business systems, infrastructure, and applications required to support the Enterprise organization, including development of strategy, user stories and systems requirements. Work with the director of user experience and technology architects on design specifications, data architecture, and operational processes.

   • Create and drive the tactical and strategic development of our Enterprise's systems infrastructure, including CRM, lead management, ad systems, data warehouse, customer portal, and financial reporting applications through strong collaboration with Product Management and Engineering departments.

   • Take a lead role in developing and publishing reports, dashboards, presentations, and tools to aid sales, support, operations, and marketing teams in consistently tracking activities to sales results.

Who you are and qualifications:

   • BA/BS degree required.

   • 8 years of industry experience with technology and best practices for business, advertising, and ecommerce systems.

   • 4 years defining and leading high impact business solutions.

   • 4 years supervisory experience in leading high impact teams.

   • Experience in the media advertising, SaaS, software, Internet, recruitment solutions, and/or online subscription business preferred.

   • Strong Agile/Scrum/project management experience from a high growth technology or media company, or equivalent experience leading management trainee/rotation program, including the ability to manage multiple strategic projects simultaneously.

   • Strong analytical and problem solving experience, combined with strong business judgment and ability to present analysis in a clear and compelling manner.

   • Demonstrated ability and strong track record in developing and delivering business systems, technical requirements, and process design/optimization. Demonstrated top quartile performance in prior roles, with increasing levels of responsibility and independence.

   • CRM systems integration experience, Salesforce.com preferred.

Interested candidates will apply to technologyposition@chronicle.com with "Business Solutions Director" in the subject heading. 


SUBSCRIPTION ACCOUNT ASSOCIATE

The Chronicle of Higher Education seeks a Subscription Account Associate to join its Audience Development and Circulation department.  The Subscription Account Associate will provide excellent customer service via telephone, email, and mail by responding to inquiries and requests about products and services. The Associate will partner with the Sales Manager to build The Chronicle’s subscription and site license customer base and keep renewal rates high.  You will work in Salesforce.com to process leads, follow up on inquires, and generate reports as needed.

Responsibilities include:

   • Respond to client/vendors through telephone and/or email correspondence to discuss or resolve questions regarding site license, subscriber services and Chronicle webinars.

   • Complete press-run memos including calculation of advertising percentages.

   • Prepares and sends customer invoices and renewals in a timely manner and monitors payment status, flagging and following up with customers who are delinquent.

   • Initiate new customer IP access, as well as respond to requests for additional range, to either Chronicle website.

   • Validate renewal values for all booked transactions. Ensure opportunity values are populated in Salesforce at all stages of sales cycle, including generating reports to aid in timely and accurate processing.

   • Proactively and thoroughly research matters relating to accounts assignments, contracts, opportunities, quotes, booking transactions and/or account receivables.

   • Reach out to existing site license subscribers identifying/assisting manager with up-sell opportunities.

   • Take initiative with other sales related activities, such as scheduling sales appointments for the Sales Manager, researching new business opportunities.

   • Assists with preparation of Publisher Statements and audits.

   • Accurately prepare and distribute a variety of monthly tracking reports.

Knowledge/Skills/Abilities:

   • Excellent verbal and written communication skills; high comfort level making and receiving customer phone calls.

   • Previous experience with CRM administration; salesforce.com knowledge preferred.

   • Confident in speaking with existing clients for upsell opportunities.

   • Intermediate windows-based applications knowledge and ability (Word, Excel, PowerPoint).

   • Resourceful, well organized, highly dependable, efficient with strong attention to detail.

   • Must be comfortable coordinating multiple projects simultaneously.

Education:  Bachelor’s degree required.

Experience:  1-3 years providing customer service and sales support, preferably working in the publishing or membership industries.

Interested candidates should send a cover letter and resume to circulationposition@chronicle.com with "Subscription Associate" in the subject heading. Incomplete responses will not be considered. No phone calls, please.


EMAIL MARKETING SPECIALIST

The Chronicle of Higher Education and The Chronicle of Philanthropy, the leading publications in the higher-education and nonprofit sectors, have an opportunity for an Email Marketing Specialist to join our Washington, DC based Marketing team.

The Email Marketing Specialist will be responsible for creating, automating, and measuring engaging email marketing campaigns for The Chronicle. The Email Marketing Specialist will be the main point of contact for all business promotional emails, and will coordinate with the marketing communications team members and other stakeholders to contribute towards the development of copy and/or content as it relates to campaign strategy. The Marketing Specialist will manage The Chronicle's marketing automation system.

Key responsibilities include:

   • Perform day-to-day email marketing activities including, but not limited to, email and landing page set-up, segmentation, scheduling, testing, and deployment of one-time, recurring, triggered, and dynamic content-driven campaigns.

   • Assist with producing and troubleshooting outbound email campaigns including HTML templates, list segmentation, and other aspects of email execution, as required.

   • Continuously optimize email and segmentation strategies to drive higher returns through testing of subject lines, messaging, images, offers, frequency, segments, etc.

   • Provide leadership and stay updated on trends, technologies and growth opportunities to ensure a best-in-class email-marketing program.

   • Manage The Chronicle's unsubscribe process and apply The Chronicle's privacy policy to ensure compliance.

   • Update advertiser/university/nonprofit microsites for both The Chronicle of Higher Education and The Chronicle of Philanthropy using The Chronicle's CRM.

   • Contribute to the maintenance of The Chronicle's business websites including updating and maintaining library of promotional one-sheet PDFs linked from the pages of business Web site.

Knowledge/Skills/Abilities:

   • Working knowledge of e-mail marketing best practices.

   • An understanding of user experience design best practices.

   • Basic HTML knowledge.

   • Strong analytical skills and ability to analyze campaign performance.

   • Experience creating and implementing lead scoring programs is a plus, but not required.

   • Knowledge/awareness of the higher education and nonprofit industries a plus, but not required.

Education: Bachelor's degree in marketing, business, or equivalent field of study is preferred.

Experience: 2-3 years' experience in email-marketing role utilizing marketing email service providers or online tools, such as Eloqua and Adobe Marketing Cloud. Direct experience with Salesforce.com integration is a plus, but not required.

Interested candidates should send a cover letter, resume, and salary requirements to marketingsearch@chronicle.com with "Email Marketing Specialist" in the subject heading. No phone calls, please.


MARKETING SPECIALIST

The Chronicle of Higher Education and The Chronicle of Philanthropy, the leading publications in the higher-education and nonprofit sectors, have an opportunity for a Marketing Specialist to join our Washington, DC based Marketing team.

The Marketing Specialist will work under the direction of the Senior Marketing Manager to execute a wide array of marketing and promotional campaigns for The Chronicle of Higher Education, The Chronicle of Philanthropy, and associated product lines to fulfill The Chronicle's strategic marketing and promotional goals.

Key responsibilities include:

   • Work closely with the creative services, events, and product marketing teams to conceptualize and execute on compelling marketing campaigns.

   • Working with the Senior Manager, coordinate the design and production schedules for multiple projects to ensure that marketing goals and objectives are met.

   • Produce effective e-mails, landing pages, one sheets, print house ads, and Web banner ads.

   • Work closely with Email Marketing Specialist to develop and execute e-mail marketing campaigns through Eloqua, including the creation of email campaigns and landing pages, pulling target list segments, deployment of e-mails and tracking.

   • Manage and update key print and online promotional sections of Chronicle products when necessary, such as the in-paper recruitment joiner page, sponsored sections on websites, and online advertising promotional pages.

   • Collaborate with strategic partners both inside and outside The Chronicle on material production and product promotions, participating in conference calls, communicating promotion schedule, and tracking campaign progress to goals.

   • Participate in concept meetings to brainstorm The Chronicle presence at conferences and events.

   • Manage project work schedules for multiple campaigns, working with internal clients to monitor and track progress to ensure that deadlines are met.

   • Track performance of all campaign components including house ads, online banner ads, and newsletter ads, and incorporate results into regular reporting.

   • Proof materials for marketing department members as needed.

Knowledge/Skills/Abilities:

   • Strong analytical skills and ability to analyze campaign performance.

   • Ability to effectively work under tight deadlines and manage projects independently.

   • Ability to be an independent contributor when necessary but work well within a matrixed marketing team.

   • Excellent communication - written and oral, interpersonal, and presentation skills are required.

   • Ability to travel domestically up to five times per year.

   • Knowledge/awareness of the higher education and nonprofit industries a plus.

Education: Bachelor's degree in marketing, business, or equivalent field of study is preferred.

Experience: 1-3 years' experience in marketing required. Experience with marketing email providers or online tools as Eloqua and Adobe Marketing Cloud preferred.

Interested candidates should send a cover letter, resume, and salary requirements to resumes@chronicle.com with "Marketing Specialist" in the subject heading. No phone calls, please.


ASSISTANT EDITOR (PART-TIME)

 

The Chronicle of Higher Education seeks a part-time Assistant Editor to join its dynamic team of writers. The Assistant Editor will act as a project manager, working with Chronicle business staff members and freelance writers to plan and execute a series of survey-based research briefs and topical reports.

The Assistant Editor will work directly with the General Manager, Online and business staff to identify key topics, find and cultivate freelance writers, and work with webinar presenters to develop sophisticated written and oral content. Candidates need to understand how to make content lively and relevant to our audience and possesses excellent organizational and coaching skills.

The Assistant Editor must be able to quickly evaluate and edit the content, structure, and format of research briefs and topical reports. A Bachelor’s degree or equivalent 5 years of experience is required. The Assistant Editor will work up to 20 hours a week. To apply, send a cover letter, resume, and work samples to: Editorialposition@chronicle.com.


SENIOR SOFTWARE ENGINEER

The Chronicle of Higher Education seeks a talented Senior Software Engineer who is passionate about building our dynamic next-generation of web-based applications while evolving the current platform. The Chronicle was among the world's first publication to use computer-based authoring, typesetting, and publishing and was also the first newspaper on the Internet. What will be the next big thing as a service for academe? We know; and we are looking for superior talent to get us there.

The ideal candidate is self-motivated, creative, and can deliver rapid prototypes for new user interfaces and interactions for various online projects. The ideal candidate will collaborate with business owners to translate complex business initiatives into innovative solutions. A can-do-attitude, with the ability to energize and work with cross-functional teams is required.

Primary Responsibilities:

   • Develop features across multiple subsystems within our applications, including collaboration in requirements definition, prototyping, design, coding, testing and deployment

   • Provide engineering support (when necessary) to our technical operations staff when they are building, deploying, configuring and supporting systems for customers

   • Investigate, analyze and make recommendations to management regarding technology improvements, upgrades and modifications

   • Develop software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.

   • Analyze, design, coordinate and supervise the development of software systems to form a basis for the solution of information processing problems.

   • Analyze system specifications and translate system requirements to task specifications for junior programmers.

   • Document and demonstrate solutions by developing documentation flowcharts, layouts, diagrams, charts, code comments and clear code.

   • Support and develop software engineers by providing advice, coaching and educational opportunities

Experience/Skills:

   • 8+ years in object-oriented PHP programming

   • In depth knowledge of Javascript( jQuery/AJAX ), HTML5, CSS, Responsive design.

   • Over eight years of experience in requirement analysis, design, development and implementation in OOD/OOP technologies

   • LAMP application programming/integration experience

   • Proficiency in source code management practices, preferably Git or GitLab.

   • Understands how to consume REST services utilizing JSON, JSONP, and XML.

   • 6+ years' experience developing data-driven applications utilizing significant relational database engines as part of the overall application architecture (experience with any or all of the following highly desirable: MySQL, Oracle, SQL Server)

   • 8+ years' experience building web-based software systems, utilizing N-tier architectures, dynamic content, highly-scalable approaches, and complex security models/implementations

   • Proficiency developing and troubleshooting complex software systems that run in mixed-environments including Linux, Unix and/or Windows

   • End-to-end development experience is a must, Ruby experience is a plus.

   • Previous experience mentoring junior developers.

A journalism-driven multimedia company, The Chronicle of Higher Education and The Chronicle of Philanthropy provide award-winning news coverage to people on college campuses and to nonprofit organizations around the world.

The Chronicle is based in Washington, D.C. and offers excellent benefits including 24 paid vacation days a year.

Interested candidates should send a cover letter, resume, and salary requirements to recruiting@chronicle.com with "Software Engineer" in the subject heading. No phone calls, please.


WEB DEVELOPER

Do you love coding and thrive in situations where you're developing creative solutions?

We're looking for a Web Developer who will collaborate with the Platform and Lab teams to architect, prototype, code and launch creative solutions to implement web and mobile products that enable The Chronicle to create and deliver robust, high impact digital content and offerings.

You'll be working with an award-winning media organization that provides news coverage to professionals on college campuses and to nonprofit organizations around the world. The Chronicle is based in Washington, D.C. and offers excellent benefits including 24 paid vacation days a year.

What you'll do:

   • Lead the architecture and development of apps and tools to support the Editorial mission

   • Provide engineering support (when necessary) to the Editorial and Platform team(s)

   • Create and maintain the framework(s), development environment and establish best practices

   • Collaborate with the Platform team on back-end improvements and modifications

Who you are:

   • Proficient in Front-end/Back-end development technologies and patterns (LAMP, MVC, etc)

   • Highly proficient in PHP is a must. Experience with Ruby or Python a plus.

   • Experience with git, best practices and maintaining an organized development environment

   • Solid data manipulation and database skills (MySQL / NoSQL)

   • Front-end experience (Javascript, jQuery, node.js, angular.js)

   • Ability to perform in a multitasking environment

Education & Experience:

   • College degree or equivalent and 3-5 years' experience

Interested candidates should send a cover letter, resume, and salary requirements to technologysearch@chronicle.com with "Web Developer" in the subject heading. No phone calls, please.


FRONT-END DEVELOPER

We're looking for a driven and creative Front-end Developer to join our Lab team! In this role, you will be dedicated to the conceptualization and development of online tools and apps to support The Chronicle's editorial mission. The Front-end Developer will collaborate with the Platform team as well as the Data & Interactives team, working closely with a variety of business stakeholders to translate business initiatives into innovative solutions.

You'll be working with an award-winning media organization that provides news coverage to professionals on college campuses and to nonprofit organizations around the world. The Chronicle is based in Washington, D.C. and offers excellent benefits including 24 paid vacation days a year.

What you'll be doing:

   • Prototype and build apps/tools to support the editorial mission and corresponding business initiatives.

   • Collaborate with Platform and Data/Interactives teams to create robust and creative solutions

   • Help establish best practices with regard to coding standards, hacks, workarounds, etc.

   • Setup and maintain organized development environment and processes

   • Participate in code and design reviews

Experience/Skills:

   • In depth knowledge of HTML5, CSS, Javascript as well as jQuery

   • LAMP and database experience

   • Responsive design, mobile (RWD)

   • Proficiency in git, best practices and maintaining organized development environment

   • Experience with APIs, parsing data and working with web services

   • Support diverse clients and understand cross-browser testing and bug fixing

   • Experience with PHP / Ruby / Python

Desirable:

   • Some familiarity SCSS/LESS/SASS

   • Knowledge of MVC frameworks

   • Familiarity with Angular.js and/or Node.js

   • Knowledge of usability and CHI design.

Education & Experience:

   • College degree or equivalent and 3-5 years experience

Interested candidates should send a cover letter, resume, and salary requirements to technologysearch@chronicle.com with "Front End Developer" in the subject heading. No phone calls, please.


USER INTERFACE DEVELOPER

Are you a self-starter looking to use your UI design skills to create real-world applications and tools?

We're looking for a UI Developer to join our Lab team and work closely with the Data & Interactives and the UX teams. The UI Developer would create a quality user experience across a variety of platforms and clients.

You'll be working with an award-winning media organization that provides news coverage to professionals on college campuses and to nonprofit organizations around the world. The Chronicle is based in Washington, D.C. and offers excellent benefits including 24 paid vacation days a year.

Responsibilities:

   • Design and aid in the implementation of the UX for apps, sites, and tools for internal & external users

   • Work closely with the UX team to establish and maintain UI/UX standards across all products

   • Adhere to best practices and RWD principles

Qualifications:

   • Proficient in mockup and prototyping in HTML5/CSS as well as Photoshop

   • Interaction design / wireframing / storyboarding

   • Familiarity coding with some of the major UI frameworks (bootstrap, et al)

   • Javascript and/or jQuery familiarity. You will be writing (some) code.

   • A strong interest in Usability and UX research as well as testing

   • Responsive web design, mobile design, web standards, etc.

Desirable:

   • SCSS / LESS / SASS

   • Previous UI / UX experience, usability testing

   • Familiarity with front-end development environments and version control systems

Education & Experience:

   • College degree or equivalent and 1-2 years' experience

Interested candidates should send a cover letter, resume, and salary requirements to technologysearch@chronicle.com with "UI Developer" in the subject heading. Candidates who fail to supply all three aforementioned materials will not be considered. No phone calls, please.


MARKETING INTERN

The Chronicle of Higher Education seeks a full-time intern to help support a busy Marketing and Strategy department. This internship will last for approximately 6 months. This is a terrific opportunity for graduate students or recent graduates who want to gain experience in publication advertising and marketing, product development, research, and strategy development.

Key responsibilities include, but are not limited to:

   • Assisting with marketing initiatives across multiple product lines including competitive analysis, new product development, general research, and content management.

   • Measuring marketing campaign results, and developing reports and analysis in Excel.

   • Apply business and analytical acumen to critically evaluate the information gathered from multiple sources, synthesize large volumes of data into actionable insights for decision making.

   • Working with Salesforce.com CRM database to organize sales and marketing lead lists

   • Helping to support the sales staff of the recruitment and corporate client advertising departments.

   • Researching new sales leads for the advertising sales staff.

Qualifications include:

   • A strong interest in marketing and the publishing industry.

   • Superior writing, editing, and proofreading skills.

   • A strong interest in market research and product development.

   • An analytical thinker with the ability to create and maintain marketing reports and presentations.

   • The ability to be resourceful and handle multiple projects in a fast-paced, deadline-driven environment while maintaining a positive attitude.

   • Proficient and knowledgeable in Microsoft Office programs, particularly, Excel, and PowerPoint.

   • Sound organizational skills.

   • The ability to be proactive and work as part of a team, as well as independently.

   • Outstanding customer service and interpersonal skills.

The Chronicle offers interns a weekly stipend, a friendly work environment, and an attractive downtown Washington DC location within easy walking distance of both the Dupont Circle and Foggy Bottom Metro stations.

Please send a resume and cover letter outlining your job experience and skills to at candidates@chronicle.com. No phone calls, please.


AGENCY & PRODUCTION ASSOCIATE

Thrive working in a fast paced environment with a strong team of professionals?

The Chronicle of Higher Education seeks an Agency & Production Associate to provide exceptional customer and consultative services to advertising agency clients of The Chronicle of Higher Education and The Chronicle of Philanthropy. The Production Associate will also proofread and manipulate agency camera-ready ads for print and handle the production duties of print and digital ads for the inside sales team.

Key Responsibilities:

   • Provide superior customer service via telephone and e-mail correspondence in order to grow and maintain relationships with new and existing advertising agencies.

   • Produce print and web advertising. Book ads, proofread, type, manipulate camera-ready ads for print, and other tasks as assigned.

   • Be fully knowledgeable and conversant about all aspects of recruitment advertising products in The Chronicle of Higher Education and The Chronicle of Philanthropy.

   • Work collaboratively with the agency relations account managers.

   • Manages reporting of digital advertising performance through Omniture suite.

   • Manages newsletter advertising production and inventory.

Skills:

   • Strong familiarity with Windows is required.

   • Strong familiarity with InDesign is preferred.

   • Outstanding customer service skills; a professional and engaging phone manner; articulate, polite and friendly.

   • Strong spelling, grammar and proofreading skills are a must, as is attention to detail.

   • Outstanding oral and written communication skills.

   • Strong project and task orientation; ability to multi-task and manage competing priorities.

   • Ability to thrive in a deadline driven environment.

Qualifications:

   • 2-3 years of experience using InDesign is preferred.

   • 2-3 years of experience in customer service or building customer relationships is preferred.

   • Experience in deadline driven environment preferred.

Interested candidates should send a cover letter, resume, and salary requirements to recruitmentadvertisingposition@chronicle.com with "Production Associate" in the subject heading. No phone calls, please.