Employment Opportunities

The Chronicle of Higher Education and The Chronicle of Philanthropy strive to provide the highest quality news and information in print and online. Our greatest asset is the staff members who bring experience, expertise, and a commitment to quality and high journalistic standards. We seek to employ talented people whose contributions will carry forward our mission.

Along with a collegial and collaborative work environment, we offer competitive salaries and outstanding benefits; including five weeks of vacation per year, a generous retirement plan, and comprehensive health benefits.

We encourage candidates to review our posted jobs below and submit a résumé for positions of interest. Every résumé that is submitted for an open position will be carefully reviewed. Candidates whose backgrounds most closely match the requirements of the job will be contacted directly.

The Chronicle is an Equal Opportunity Employer.

Senior User Researcher | Digital Marketing Manager | Software Engineer  | Marketing Manager | Online Learning Specialist | User Experience Designer | Staff Writer | Web News Writer | Marketing Operations Manager | Graphic Designer | Production Assistant


The Chronicle is a progressive media organization committed to excellence in our journalism, technology, and advertising product offerings, and we seek a Senior User Researcher to join our team. In this role, you will conduct usability evaluations and other user research utilizing a broad knowledge of user experience and user-centered design principles. You will use your expertise to translate results into best-in-class user experience decisions. The researcher will have a passion for customer insights, be an effective communicator, and a team player. You will use your strong analytic skills to link insights to business metrics. The Senior Researcher is a key contributor to the User Experience Department and reports to the Director, User Experience.

Principal Responsibilities:

   • Ensure usability goals are met through early, frequent user research and testing

   • Collaborate with UI Designers, product managers and other partners to convert study findings into actionable insights that materially improve the customer experience

   • Serve as subject matter expert on the user experience and our customers

   • Plan and execute user research projects that identify behavioral patterns, user ecology, and essential improvements to site usability and accessibility

   • Socialize research findings across the organization to promote a shared view of our customers

   • Evaluate and evangelize user interface guidelines and standards

   • Collect and document usability and accessibility best practices and recommendations across the UX team.

   • Merge research findings, creative innovation, and best practices to generate unique, strategic solutions

   • Coordinate the integration of application usage metrics, marketing and demographic data, and usability findings to inform our understanding of customer behavior and the site experience


   • Demonstrated ability to execute usability and user experience testing, providing analysis and specific and prioritized recommendations

   • Expertise in usability research theories and methodologies

   • Passion for understanding what drives customer behavior

   • Familiarity with user-centered design methods and practices

   • Excellent communication and presentation skills

   • Ability to reconcile user needs and business goals and technology constraints

   • Ability to manage multiple projects in an Agile development environment

Education and Experience:

   • Bachelor's degree or equivalent experience in Human Factors, Human-Computer Interaction, Information Design, Psychology, or a related field; Master's degree preferred.

   • At least 5 years of professional experience in designing, conducting, and analyzing usability evaluations and user research.

How to Apply:

Interested candidates should send a cover letter, resume, and salary requirements to technologyposition@chronicle.com with "Senior User Researcher" in the subject heading. No phone calls, please.

A journalism-driven multimedia company, The Chronicle of Higher Education and The Chronicle of Philanthropy provide award-winning news coverage to people on college campuses and to nonprofit organizations around the world. Vitae is The Chronicle's online career hub, which offers free career management tools, a powerful community, and the candid insights that academics need to build successful careers and fulfill their mission. The Chronicle is based in Washington, D.C. and offers excellent benefits including 24 paid vacation days a year. The Chronicle is an Equal Opportunity Employer.


The Chronicle of Higher Education seeks a talented Digital Marketing Manager to cultivate and engage The Chronicle’s online audiences. Working closely with the Director of Marketing & Digital Strategy, the primary responsibilities of the Digital Marketing Manager are to grow our audiences through developing and executing innovative digital marketing campaigns, user engagement, and reporting and analysis of said online marketing programs.

Responsibilities will include, but are not limited to:

   • Oversee and maintain The Chronicle’s digital relationship with various users, such as newsletter registrants and site license customers, to support key company and departmental objectives and goals.

   • Implement best-practice programs to acquire new users and build and foster engagement among existing users on Chronicle.com and Philanthropy.com, such as driving newsletter registrations and content consumption.

   • Work with Audience Development Marketing Manager and User Experience team to evaluate user behavior and improve end-to-end customer experience across multiple channels and customer touch points.

   • Collaborate with editorial and technology teams to identify and execute on audience development projects and initiatives.

   • Manage third party vendors used to support all digital engagement efforts and activities.

   • Partner with digital intelligence/analytics team to establish essential metrics needed to monitor online promotions, lead generation and lead nurturing and reader/visitor engagement.

   • Act as the product manager for new product development, coordinating across departments and maximizing and capturing value accordingly. 

You must have a solid understanding of digital marketing, email marketing, and social media.  You will need to be able to build strong digital relationships with both higher education and nonprofit audiences. A Bachelor’s degree in marketing, business, or related field; and 2-4 years of experience in digital and/or direct marketing is required. Experience in media is a plus. Proficiency in Omniture, Qualtrics Site Intercept, and Chartbeat (or comparable platforms) preferred.

Interested candidates should send a cover letter, resume, and salary requirements to marketingposition@chronicle.com with "Digital Marketing Manager" in the subject heading. No phone calls, please.


The Chronicle of Higher Education seeks a talented Software Engineer who is passionate about building our dynamic next-generation of web-based applications while evolving the current platform. The Chronicle of Higher Education is building a formidable technology team in order to go far beyond its current digital content and services. The Software Engineer will work together with the team in creating and expanding multiple websites, extending and improving our object-oriented framework, building solutions and maintaining existing applications which will be highly visible across academe.

The ideal candidate is self-motivated, creative, and excited about learning in order to develop solid solutions for our next generation web platform. The Software Engineer will collaborate with business owners to translate complex business initiatives into innovative solutions. A can-do-attitude, with the ability to energize and work with cross-functional teams is required.

Primary Responsibilities:

   • Analyze and design software systems to form a basis for the solution of information processing problems.

   • Develop features across multiple subsystems within our applications, including collaboration in requirements definition, prototyping, design, coding, testing and deployment

   • Develop software using Agile Development Methodology (SCRUM)

   • Investigate, analyze and make recommendations to management regarding technology improvements, upgrades and modifications

   • Develop software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.

   • Document and demonstrate solutions by developing documentation flowcharts, layouts, diagrams, charts, code comments and clear code.

   • Resolve production issues by implementing an effective permanent solution in order to prevent future issues


   • 8+ years' experience building web-based software systems, utilizing N-tier architectures, dynamic content, highly-scalable approaches, and complex security models/implementations

   • 5+ years of object-oriented PHP programming

   • In depth knowledge of Javascript, HTML5, CSS, Responsive design.

   • 2+ years on an Agile team

   • 8+ of experience in requirement analysis, design, development and implementation in OOD/OOP technologies

   • Familiar with PHP frameworks such as Laravel, Zend II, Symfony.

   • Proficiency in source code management practices, preferably Git.

   • Understands how to consume and build REST services.

   • 6+ years' experience developing data-driven applications utilizing significant relational database engines as part of the overall application architecture (experience with any or all of the following highly desirable: MySQL, Oracle, SQL Server)

   • Strong written and verbal communications skills.

   • Proficiency developing and troubleshooting complex software systems that run in mixed-environments including Linux, Unix and/or Windows.

   • Solid Experience creating functional and unit test cases

   • Strong collaboration skills to develop and maintain positive team cohesiveness


Bachelor's degree in Computer Science, Engineering, Mathematics, or other technical field or equivalent combination of education and related experience.

The Chronicle is based in Washington, D.C. and offers excellent benefits including 24 paid vacation days a year.

Interested candidates should send a cover letter, resume, and salary requirements to recruiting@chronicle.com with "Software Engineer" in the subject heading. No phone calls, please.


The Chronicle of Higher Education seeks a talented marketer as Marketing Manager who would be responsible for acquisition and retention efforts for Chronicle Career-Development Solutions, including Vitae and the Chronicle Job Board. Working with the Senior Director of Market Strategy and a matrixed project team, this position will lead efforts to attract, engage, and retain members/users. The Manager is responsible for understanding the target audience through data, research, and testing how community members currently engage with our career-development solutions and develop plans to improve key performance indicators.

Responsibilities will include, but are not limited to:

   • In conjunction with the Senior Director and other key stakeholders, develop and execute comprehensive marketing strategies for acquiring and retaining online community members.

   • Work in conjunction with Product Innovation, Editorial, Business Development and technology teams to understand product strengths and opportunities to create timely and relevant acquisition campaigns.

   • Lead the development and execution of scalable and repeatable marketing programs to acquire and retain community members, using data and testing to drive great campaigns.

   • Work with marketing and editorial colleagues to integrate community messages into existing company activities to make the most of existing investments as appropriate.

   • Develop and execute custom on-campus events that drive participation in and enthusiasm for Vitae.

   • Work with team to develop and manage against well-defined and measurable KPIs to keep programs and projects on track; use KPIs to ensure all materials and programs uphold The Chronicle's brand and reputation within the company and the marketplace.

   • Prepare and oversee budget in consultation with key stakeholders.

The ideal candidate is a natural leader who manages rapidly evolving product portfolios and leads teams to successful launches and profitability. S/he will contribute strategically and tactically with a focus on metrics and accountability. Candidates must have at least 5 years of marketing experience with a track record of leading and/or contributing to complex, high-stakes marketing launches. Must be willing to travel. A Bachelor's degree is required, MBA is a plus.

Interested candidates should send a cover letter, resume, and salary requirements to candidates@chronicle.com with "Marketing Manager" in the subject heading. No phone calls, please.


Have a passion for nonprofits and excited about opportunities in online learning?

is hiring an Online Learning Specialist to support the production of our professional development webinar series. The Online Learning Specialist will actively support and influence The Chronicle of Philanthropy's webinar series while also contributing tools and articles to the new online resource center.

Responsibilities include:

   • Webinar production including creating slide a template, timeline, and run of show for each webinar.

   • Set up for planning conference calls and send out invitations for planning calls, rehearsals, and live webinars.

   • Monitor live events and provide social-media outreach on behalf of The Chronicle during each session.

   • Serve as backup behind-the-scenes support for live event: troubleshoot for problems, sort questions for Q&A, monitor time during live event, support host as needed.

   • Review post-event question report: cull answered questions, remove duplicates. Prepare list of unanswered questions for LinkedIn Group post-event discussion. .

   • Assist in creating and moderating post-webinar LinkedIn discussion

         Post archive availability announcement

         Manage posting of questions for each speaker. Notify speakers when questions are posted, and follow up to make sure speaker answers question within 24-48 hours.

         Share follow-up links and resources as needed.

         Wrap up the discussion after all answers are completed.

   • Write original articles, checklists, and other material to help our nonprofit audience members be more successful and efficient at their jobs.

   • Identify potential resources from webinar content that could become reference guides, checklists, overviews, planning tools or templates.


Candidates must have strong writing and editing skill with high attention to detail. Experience with Microsoft PowerPoint is necessary. Experience with webinars, online learning is a plus. Candidates must have a Bachelor's degree and 3 years' experience working for a nonprofit.

The Chronicle is based in Washington, D.C. and offers excellent benefits including 24 paid vacation days a year.

Interested candidates should send a cover letter, resume, and salary requirements to copsearch@chronicle.com with "Online Learning Specialist" in the subject heading. No phone calls, please.


The Chronicle of Higher Education seeks an innovative User Experience Designer to craft great digital experiences in a fast-paced, agile environment. This position will play an integral part in developing innovative, easy-to-use, web and mobile solutions for The Chronicle's higher education and nonprofit audiences. The UX designer will work collaboratively with business stakeholders, product owners, and front-end developers to create exceptional digital experiences for The Chronicle's audience.

The UX Designer will:

   • Lead stakeholders through the user experience design process, drive decisions, track issues, and assist in estimating resource needs and schedules necessary to complete projects.

   • Conduct user requirements analysis, task analysis, conceptual modeling, information architecture design, and interaction design.

   • Produce user personas, storyboards, scenarios, flowcharts, design prototypes, and written design specifications.

   • Design and specify user interfaces and information architecture using iterative design techniques.

   • Effectively communicate conceptual ideas, detailed design, and design rationale, both verbally and visually.

   • Participate as a key contributor to an interdisciplinary team.


   • A passion for creating products that resonate emotionally with people

   • At least 3 years of user interface design experience, 5 preferred

   • Strong knowledge of user interface design processes and methodology, particularly as applied to Web-based applications (Experience with Lean UX or the integration of UCD processes within SCRUM preferred.)

   • Proficiency with standard design and prototyping tools such as PhotoShop, Illustrator, etc..

   • Proficiency using iRise Studio for design visualization preferred

   • Advanced working knowledge of W3C and s508 standards, HTML, and CSS

   • Excellent communication and organization skills

   • Good visual design skills (color theory, typography, iconography, etc.) are a plus


Bachelor's degree or above preferred in Interaction Design, Human-Computer Interface, Graphic Design, or other design field, or equivalent work experience.

The Chronicle is based in Washington, D.C. and offers excellent benefits including 24 paid vacation days a year.

Interested candidates should send a cover letter, resume, and salary requirements to technologyposition@chronicle.com with "UX Designer" in the subject heading. No phone calls, please.


The Chronicle of Philanthropy is looking for a staff writer to expand its coverage of charitable fundraising, the heartbeat of the $1.1-trillion nonprofit sector. The position is an opportunity to develop expertise on a segment of the U.S. economy little covered by other news organizations.

We're looking for a skilled news reporter and strong storyteller whose work will help our readers better serve the public. You will contribute regularly to The Chronicle's resource section with nuts-and-bolts "how-to" stories about fundraising, and report short daily stories for our online audience. You will also have the chance to work with our data team to help readers understand the stories behind the numbers that tally who's up and who's down in the competitive world of raising money for charitable causes.

You will interview some of the biggest philanthropists and foundation executives in the charitable world, and have the opportunity to write in-depth, magazine-style pieces for our monthly magazine.

Candidates must be talented, deadline driven, and motivated to learn a new beat quickly. Two years of reporting experience preferred; familiarity with the nonprofit sector also is a plus, although not required. Send a resume, 3 to 5 samples of published work, your salary requirements, and a lively cover letter explaining why you're the right person for the job to editorialposition@chronicle.com.


The Chronicle of Higher Education is looking for a smart, digitally savvy web news writer to join our award-winning newsroom.

The Chronicle is the premier source for news and information about higher education, and you'll be part of our daily news team. Your core duties all relate to the daily flow of news and information. You'll provide engaged, in-the-moment, and intelligent coverage of developing news on chronicle.com and through our social-media channels. You'll devise and execute strategies to help our content reach readers through Facebook, Twitter, and other communities. And you'll flag news for our daily-news editors and reporters, act as a point person for our Ticker blog and some email newsletters, and work to ensure that The Chronicle "owns" important stories in the first news cycle.

We're looking for a talented individual who demonstrates strong news judgment and thrives on deadline. The right person is self-motivated and proactive, flexible, comfortable with change, and a team player who enjoys collaborating with others and running with projects.

Do you fit this profile?

You're a newshound and storyteller. You've worked for a news organization for a couple of years, and you thrive in a fast-paced environment. You're eager to seek out alternate formats that tell stories in engaging ways.

You're immersed in the world of digital journalism. You view social media as essential to helping news and analysis find an audience, you're comfortable with web journalism tools, and you're able to find your way around WordPress and other content-management systems.

If the above information describes you, and you have two or more years of experience, let's get the process started! Send your resume and samples to editorialsearch@chronicle.com.


The Chronicle of Higher Education seeks a multifaceted marketing operations manager who would be responsible all marketing systems, databases, and tools used to build effective marketing campaigns to meet marketing performance goals and maximize revenue for The Chronicle of Higher Education, Inc. We're looking for someone excited about the integration of marketing and technologies to lead our company's systems.

Responsibilities will include, but are not limited to:

   • Serves as Eloqua administrator for business teams, acting as a point person for any Eloqua questions from internal users, and interfaces with Eloqua support when performance issues arise company-wide.

   • Works with internal stakeholders on Eloqua and Salesforce integration with an eye to optimizing the tracking and nurturing of leads through marketing and sales databases.

   • Manages all onsite-marketing platforms (e.g. Qualtrics) to establish business rules, prioritize workflow, and assist internal departments with setup including logic, tracking, and optimization.

   • Expands online channels used to place Chronicle brands and value propositions in front of key personas such as syndicated content networks, SEM, and social media channels.

   • Develops and manages paid search capabilities for all products by establishing vendor relationships and building campaigns, and creates a flexible, iterative process to test and report on paid traffic.

   • Oversees reporting and analytics for all marketing campaigns. Manages the creation and distribution of marketing dashboard for senior management.

   • Manages all marketing and advertising channels and destinations on chronicle.com and philanthropy.com to efficiently promote products and drive revenue.

   • Manages the development and upkeep of Marketing Websites (Corporate & Advertise websites).

The ideal candidate has a strong understanding of ROI-oriented marketing, including experience with email and online marketing tools such as Eloqua and Adobe Marketing Cloud. Thrives in a fast-paced, changing environment, and enjoys work independently & collaboratively with cross-functional teams. Candidates must have at least 4 years experience marketing operations, database marketing, or email marketing. A Bachelor's degree is required.

Interested candidates should send a cover letter, resume, and salary requirements to marketingposition@chronicle.com with "Marketing Operations Manager" in the subject heading. No phone calls, please.


The Chronicle of Higher Education and The Chronicle of Philanthropy is looking for a standout Graphic Designer to join our creative services team. Under the direction of the Creative Services Manager, this position will develop creative concepts and design marketing and promotional materials for both print and interactive applications. The Graphic Designer will also conceptualize and design integrated promotional materials including house ads, signage, booth display graphics, and program guides for conferences and trade shows.

Primary Responsibilities:

   • Develops and recommends well thought out design solutions when working with other managers and team members to achieve marketing objectives

   • Participates in creative brainstorming meetings, contributing ideas for new marketing and conference materials

   • Creates, assists and produces a variety of printed items including media kits, brochures, and sales sheets as well as signage, trade show booth graphics and collateral, large screen animations and presentations

   • Creates and resizes weekly/monthly house ad inventory and coordinates placement with multiple groups


   • Talent for problem solving of visual communications problems

   • Knowledge and appreciation of graphic design fundamentals, typography, and color theory

   • Understanding of visual integration in communications branded materials

   • Strategic thinking when assigned a new project

   • Excellent verbal articulation and writing of design descriptions

   • Presentation skills to properly represent the team's work to The Chronicle business and editorial groups

   • Understanding of Creative Services' file organization and workflow

   • Good grasp of production tools used for prototyping for print and electronic projects

   • Can work at a fast pace without compromising quality and value of the design work

   • At least a basic working knowledge of HTML/CSS for email/landing page creation and desire to grow this skill set for self and team

   • Strong consideration will be given to candidates with demonstrated animation experience in AfterEffects.

Candidates will need excellent attention to detail, and ability to juggle multiple projects in an environment with tight deadlines. Must be proficient on a Mac and CS6 (Photoshop, Illustrator, InDesign, and Acrobat) as well as possess solid working knowledge of Microsoft Office applications (Word, Excel and PowerPoint). Bachelor's degree in graphic design and at least 5 years' experience in graphic design is required.

Interested candidates should send a cover letter, resume, and salary requirements to marketingsearch@chronicle.com with "Graphic Designer" in the subject heading. No phone calls, please.


The Chronicle of Higher Education and The Chronicle of Philanthropy seeks a Sales & Production Assistant to join our fast-paced, dynamic advertising and insides sales department. This position will provide vital support to the advertising and inside sales teams and management. The Sales & Production Assistant will be responsible for, but not limited to, setting up new customer accounts, organizational ID's, and assisting with layout of both The Chronicle of Higher Education and The Chronicle of Philanthropy when necessary.

Key Responsibilities:

   • Set up new customer accounts.

   • Manage existing ad orders, input new orders, and changes.

   • Use a detail oriented approach to the work to trouble shoot and resolve all issues or errors.

   • Assist when necessary layout of both CHE & COP print publications

   • Support Inside Sales team and Agency & Production associates.

   • Coordinate report requests from Sales Management.

   • Perform Salesforce.com data maintenance.

   • Provide detailed follow up to customers on ad production and deadlines.


   1. Strong attention to detail.

   2. Excellent customer service skills to include outstanding oral and written communication skills

   3. Ability to read HTML and understand XML export feeds is a plus.

   4. Strong project and task orientation; ability to multi-task, manage competing priorities and work in a deadline driven environment.

   5. Must be comfortable making outbound phone calls.


   • 1-3 years of professional experience in a deadline driven environment.

   • 1-3 years of experience with Salesforce or other CRM and strong business software skills (Excel, Word, PowerPoint).

   • Proficiency with internet research tools.

   • 1-3 years of experience in advertising sales, customer service or call center environment

Interested candidates should send a cover letter, resume, and salary requirements to recruitmentadvertisingposition@chronicle.com with "Production Assistant" in the subject heading. No phone calls, please.