Employment Opportunities

The Chronicle of Higher Education and The Chronicle of Philanthropy strive to provide the highest quality news and information in print and online. Our greatest asset is the staff members who bring experience, expertise, and a commitment to quality and high journalistic standards. We seek to employ talented people whose contributions will carry forward our mission.

Along with a collegial and collaborative work environment, we offer competitive salaries and outstanding benefits; including five weeks of vacation per year, a generous retirement plan, and comprehensive health benefits.

We encourage candidates to review our posted jobs below and submit a résumé for positions of interest. Every résumé that is submitted for an open position will be carefully reviewed. Candidates whose backgrounds most closely match the requirements of the job will be contacted directly.

The Chronicle is an Equal Opportunity Employer.


Software Engineer  | Web News Writer | Reporter | Database Reporter | Helpdesk Manager | Assistant Editor, Chronicle Review


SOFTWARE ENGINEER

The Chronicle of Higher Education is looking for a Software Engineer who is passionate about building awesome websites.  The Chronicle of Higher Education is building a strong technology team in order to go far beyond its current digital content and services. The Software Engineer will work together with the team in creating and expanding multiple websites, extending and improving our object-oriented framework, building solutions and maintaining existing applications which will be highly visible across academe.

The ideal candidate is self-motivated, creative, and can build highly scalable websites in an AWS environment. The Software Engineer will collaborate with business owners to translate complex business initiatives into innovative solutions. A can-do-attitude, with the ability to energize and work with cross-functional teams is required.

Primary Responsibilities:

  • Develop features across multiple subsystems within our applications, including collaboration in requirements definition, prototyping, design, coding, testing and deployment
  • Provide engineering support (when necessary) to our technical operations staff when they are building, deploying, configuring and supporting systems for customers
  • Investigate, analyze and make recommendations to management regarding technology improvements, upgrades and modifications
  • Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.
  • Analyze, design, coordinate and supervise the development of software systems to form a basis for the solution of information processing problems.
  • Analyze system specifications and translate system requirements to task specifications.
  • Documents and demonstrates solutions by developing documentation flowcharts, layouts, diagrams, charts, code comments and clear code.

Experience/Skills:

  • 3+ years of experience developing web-based enterprise solutions or consumer-facing web applications.
  • Full stack software development experience, PHP 5.3 or higher, MySQL, JavaScript, HTML, CSS.
  • 2+ years of experience with web-based MVC frameworks.
  • Experience with Git version control system, preferably in conjunction with GitHub or GitLab.
  • Familiarity with agile software development methodologies.
  • Strong verbal and written communication skills.
  • End-to-end development experience is a huge plus.

Education:

Bachelor’s degree in Computer Science, Engineering, Mathematics, or other technical field or equivalent combination of education and related experience.

The Chronicle is based in Washington, D.C. and offers excellent benefits including 24 paid vacation days a year.

Interested candidates should send a cover letter, resume, and salary requirements to technologysearch@chronicle.com with “Software Engineer” in the subject heading. No phone calls, please.


WEB NEWS WRITER

The Chronicle of Higher Education is looking for a smart, digitally savvy web news writer to join our award-winning newsroom.

The Chronicle is the premier source for news and information about higher education, and you'll be part of our daily news team. Your core duties all relate to the daily flow of news and information. You'll provide engaged, in-the-moment, and intelligent coverage of developing news on chronicle.com and through our social-media channels. You'll devise and execute strategies to help our content reach readers through Facebook, Twitter, and other communities. And you'll flag news for our daily-news editors and reporters, act as a point person for our Ticker blog and some email newsletters, and work to ensure that The Chronicle "owns" important stories in the first news cycle.

We're looking for a talented individual who demonstrates strong news judgment and thrives on deadline. The right person is self-motivated and proactive, flexible, comfortable with change, and a team player who enjoys collaborating with others and running with projects.

Do you fit this profile?

You're a newshound and storyteller. You've worked for a news organization for a couple of years, and you thrive in a fast-paced environment. You're eager to seek out alternate formats that tell stories in engaging ways.

You're immersed in the world of digital journalism. You view social media as essential to helping news and analysis find an audience, you're comfortable with web journalism tools, and you're able to find your way around WordPress and other content-management systems.

If the above information describes you, and you have two or more years of experience, let's get the process started! Send your resume and samples to editorialsearch@chronicle.com.


REPORTER

 

The Chronicle of Higher Education is seeking an enterprising reporter to join our daily-news team. The reporter will cover a range of issues, with a particular focus on the experiences of the faculty members at the center of the academic enterprise.

Your chief responsibility will be to produce smart, engaging coverage that speaks to the themes and concerns that touch professors every day. You'll write about the working life of those professors, including career development, workplace culture, and the processes of writing, conducting research, and publishing. Through creative story ideas and careful reporting, your work will shed light on the everyday experiences of scholars whose roles are increasingly public and, in many cases, increasingly tenuous.

We’re looking for a smooth, confident writer who combines a deep understanding of higher education with strong news judgment. The right candidate has three years of experience and is a natural storyteller who can mine new sources to generate creative and distinctive story ideas, framed for a national audience. You’ll need to be self-motivated and proactive, eager to collaborate with others, attuned to how news is distributed online, and flexible enough to juggle multiple stories and approaches at once. You’ll write often on deadline, and you’ll look to drive conversations about the big issues facing the profession.

The Chronicle is independently owned and based in Washington, D.C. Our pay is commensurate with experience, and our benefits are among the best in the business.

If this sounds like the place you want to make your mark, send a cover letter, résumé, five clips, and five brief pitches for story ideas to editorialsearch@chronicle.com.


DATABASE REPORTER

Higher education and the non-profit world is awash in data--graduation rates, endowments, salaries, federal grants, scholarly citations--and we need someone to help make sense of it all. We're seeking an experienced database reporter to join our newsroom in Washington, D.C.

We're looking for someone who can work with reporters across the newsroom, collaborating on individual stories, proposing new projects, and maintaining existing databases. The reporter will coordinate several of our high-profile annual projects, including our widely-cited survey of presidential pay, and will collaborate with designers and developers on data presentations. This reporter will also be a resource to others in The Chronicle who are interested in advancing technical skills related to computer-assisted reporting.

The ideal candidate loves using data to tell important investigative stories, has an interest in higher education, non-profit, and is fascinated by the journalism of ideas.

Requirements:

  • Bachelor's degree or equivalent of 4-6 years' experience in database reporting.
  • Ability to write clear and accurate stories.
  • In-depth knowledge of a range of computer-assisted reporting tools, especially MySQL and Excel.
  • Some programming ability (e.g., HTML CSS, Javascript, Python, jQuery) a big plus.
  • Outstanding attention to detail is a must.

How to Apply:

Interested candidates should send a cover letter, resume, and links to work examples to datasearch@chronicle.com.


HELPDESK MANAGER

The Chronicle of Higher Education is looking for a Helpdesk Manager to provide essential support and serve as the main point of contact for computer hardware and software issues. The Helpdesk Manager is a critical role in the Technology Operations team, responsible for maintaining a first rate helpdesk within The Chronicle. This includes providing quick responses and timely, accurate resolutions to service issues.

The Helpdesk Manager is responsible for day-to-day operations including leadership and management of staff. The manager must develop and mentor a qualified team of helpdesk technicians. The Helpdesk Manager will stay abreast of technology trends and keep The Chronicle compliant with industry best-practices.

Primary Responsibilities:

  • Provide technical and managerial leadership to the helpdesk team including coaching, team building and mentoring helpdesk technicians.
  • Assign urgency and defines priority of all helpdesk requests:
    • All tickets to have reasonable and manageable deadlines.
    • Decrease resolution time and streamline problem-solving.
    • Constant review of ticket database several times each day.
  • Create a database to maintain licensing issues:
    • Manage and maintain all licensing on servers, client workstations, and various applications pertinent to legal licensing.
    • Secondary maintenance of all user software bags.
  • Regularly manage and maintain all hardware inventory and keep up-to-date.
  • Maintain and recommend budget for annual technical inventory.
  • First line of defense in handling questions and resolving requests to keep technicians focused on their current tasks.
  • Develop and maintain master images so that all technicians are mainstreamed (all technicians configuring machines the same way with the same applications, preferences, and settings).
  • Develop and maintain formal procedures for consistency and increased productivity.

Experience/Skills:

  • Technical:
    • Deep understanding of both Mac and Windows environments.
      • Windows 7 and Windows 10
      • OS X, including Mavericks, Yosemite and El Capitan.
    • Solid understanding and proven experience implementing and supporting helpdesk tools including ticketing and monitoring systems.
    • Experience with MS Active Directory maintaining, creating users and computers.
    • Experience with tools such as Casper/Macrium and VM.
    • Audio-Visual and VoIP experience.
    • Experience with Unix/Linux preferred.
    • Experience with remote user applications and support.
    • Strong knowledge of mobile platforms iPhone, iPad and Android and full mobile device management.
    • Proficiency in desktop applications such as MS Office products including e-mail. Knowledge of Adobe Creative Suite is preferred.
    • Experience working in a Kanban and Agile environment preferred.
  • Ability to communicate technical information, both verbal and written, to a wide range of end-users.
  • Ability to work cross-functionally with other technical teams and non-technical teams.
  • Strong organization and keen attention to detail.
  • Minimum 7+ years of related experience in positions of escalating responsibility. Staff and Process Management experience required.
  • Ability to lift equipment up to 50 pounds.

Education:

Bachelor's degree in Computer Science or related field is preferred.

Interested candidates should send a cover letter, resume, and salary requirements to technologyposition@chronicle.com with "Helpdesk Manager" in the subject heading. No phone calls, please.


ASSISTANT EDITOR, CHRONICLE REVIEW

The Chronicle of Higher Education is seeking an editor to join the staff of its magazine, The Chronicle Review. The editor’s chief responsibility will be to commission and edit sharp, timely, compelling essays that speak to the themes and concerns of the academy.

The Chronicle Review sits at the intersection of the academy, journalism, and the broader intellectual world. We’re looking for a generalist, someone interested in the ideas, personalities, and debates roiling the academy, including topics like the role of college in society; disputes among linguists, ethnographers, and historians; sexual politics on campus; and the student protest movement. The ideal candidate will have at least three years of editing experience.

You’ll need to be self-motivated and proactive. The job requires you to develop your own essay ideas and frame them for a sophisticated but non-specialist audience, and you should have a track record of editing for style and argument. You’ll cultivate relationships with writers, primarily scholars. The smart and engaging essays you develop will drive conversation in the academy. You will also identify stories that would be best covered by reported articles. And maybe you’ll do some reporting yourself.

The Chronicle is independently owned and based in Washington, D.C. Our pay is commensurate with experience, and our benefits are among the best in the business.

If this sounds like the place you want to make your mark, send a cover letter, résumé, five clips (that you wrote or edited), and five brief pitches for story ideas to resumes@chronicle.com.