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The Chronicle of Higher Education
Tuesday, September 3, 2002

IBM Introduces 'Smart' Washing Machines on College Campuses

By ERIC HOOVER

The campus laundry room entered the cyber age last week, when IBM announced that it planned to link 9,000 washing machines and dryers on college campuses in several states to the Internet.

The International Business Machines Corporation's "e-Suds" system will allow students to log on to a Web site to find out if machines near them are in use and to receive an e-mail message when their load is finished. Students will be able to pay for their washes by swiping their ID cards through a slot and deducting the funds from an online account.

IBM says the system also will allow laundry operators to monitor the machines' performance online, reducing the number of on-site service calls. The company plans to install the "smart" washers and dryers this fall on at least 40 campuses, in Indiana, Kentucky, Michigan, and Ohio, according to USA Technologies, IBM's partner in the venture.


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Copyright © 2002 by The Chronicle of Higher Education