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Author Topic: Unanswerable tech questions  (Read 19516 times)
egilson
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« Reply #30 on: May 15, 2012, 8:16:07 AM »

To the Apple Assistance Center technician I just spoke with on the phone: How is having the laptop battery swell up so much to distort the case a "design feature"? And did you really just say "so it won't blow up"? Seriously? Is that your final answer?
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polly_mer
practice makes perfect
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Have you worked on that project today?


« Reply #31 on: May 15, 2012, 6:06:05 PM »

To the Apple Assistance Center technician I just spoke with on the phone: How is having the laptop battery swell up so much to distort the case a "design feature"? And did you really just say "so it won't blow up"? Seriously? Is that your final answer?

Well, do you want your battery to blow up?  The heat has to go somewhere and thermal expansion is probably more desirable than rigid confinement of the generated gases.
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I've joined a bizarre cult called JordanCanonicalForm's Witnesses.  I have to go from door to door asking people things like, "Good evening, sir!  Do you have a moment to chat about Linear Transformations?"
egilson
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« Reply #32 on: May 15, 2012, 6:38:32 PM »

To the Apple Assistance Center technician I just spoke with on the phone: How is having the laptop battery swell up so much to distort the case a "design feature"? And did you really just say "so it won't blow up"? Seriously? Is that your final answer?

Well, do you want your battery to blow up?  The heat has to go somewhere and thermal expansion is probably more desirable than rigid confinement of the generated gases.

I'd rather that a $130.00 laptop battery not fail after only 130 cycles and less than three years.
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polly_mer
practice makes perfect
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Posts: 37,443

Have you worked on that project today?


« Reply #33 on: May 15, 2012, 8:58:59 PM »

To the Apple Assistance Center technician I just spoke with on the phone: How is having the laptop battery swell up so much to distort the case a "design feature"? And did you really just say "so it won't blow up"? Seriously? Is that your final answer?

Well, do you want your battery to blow up?  The heat has to go somewhere and thermal expansion is probably more desirable than rigid confinement of the generated gases.

I'd rather that a $130.00 laptop battery not fail after only 130 cycles and less than three years.

I'm with you on that one, but batteries will overheat.  That's what they do.
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I've joined a bizarre cult called JordanCanonicalForm's Witnesses.  I have to go from door to door asking people things like, "Good evening, sir!  Do you have a moment to chat about Linear Transformations?"
daniel_von_flanagan
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Works all day. Posts all night. Needs sleep.


« Reply #34 on: May 15, 2012, 9:05:21 PM »

The "industry standard" expected life of a laptop battery is one year.  Does Apple offer a longer warranty on theirs? - DvF
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The U.S. Education Department is establishing a new national research center to study colleges' ability to successfully educate the country's growing numbers of academically underprepared administrators.
egilson
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« Reply #35 on: May 15, 2012, 9:20:15 PM »

The "industry standard" expected life of a laptop battery is one year.  Does Apple offer a longer warranty on theirs? - DvF

They don't, but they did replace my original battery after 2 1/2 years while it was still under AppleCare when that battery would only charge to 50% capacity despite being regularly conditioned. This one is really just over two years old (I had that date wrong), and I wasn't expecting a failure so quickly or so dramatically. I guess my PowerBook's battery spoiled me by lasting four years. It's just yet another reason not to have a laptop as a main machine, a mistake I won't make again if I have any choice.
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daniel_von_flanagan
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« Reply #36 on: May 16, 2012, 4:39:55 AM »

They don't, but they did replace my original battery after 2 1/2 years while it was still under AppleCare when that battery would only charge to 50% capacity despite being regularly conditioned.
That's a pretty strong recommendation for AppleCare. - DvF
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The U.S. Education Department is establishing a new national research center to study colleges' ability to successfully educate the country's growing numbers of academically underprepared administrators.
egilson
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Posts: 3,660


« Reply #37 on: May 16, 2012, 8:49:21 AM »

They don't, but they did replace my original battery after 2 1/2 years while it was still under AppleCare when that battery would only charge to 50% capacity despite being regularly conditioned.
That's a pretty strong recommendation for AppleCare. - DvF

Yes. For $350.00 I got three years altogether of phone and repair support. Under that, Apple replaced the battery and the screen on a laptop that was an open-box unit and already nearly nine months old when I bought it. They even replaced the mouse I bought with it. I haven't always come out ahead when buying AppleCare, but I did this time.
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egilson
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« Reply #38 on: May 26, 2012, 5:10:42 PM »

A note for those creating web interfaces for online applications: If you have two buttons in the right hand corner at the bottom of a page, the button that is the farthest to the right should either SUBMIT the form or take you to the NEXT page of the form. It should not take you BACK or CANCEL your form submission.

(Yes, I hit CANCEL three times in a row at the bottom of the same page.)
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bioteacher
chocolate loving
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Confused and sad. Or happy. I'm not sure...


« Reply #39 on: May 29, 2012, 10:03:08 PM »

How is it that with every version of Crapboard, I think to myself "it can't get much worse" only to find that yes, indeed, it can.

Case in point: My University TOOK DOWN the CMS system DURING the summer term to "improve" the system with the latest update.

Loading multiple files has become more painful than it was before. Yup, that's progress alright.

My unanswerable tech questions: 1. How bad can/will it get before it really, truly cannot get any worse?
2. When will that version be unleashed on the universe? I want to have my towel ready for evacuation the day before it happens.
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Lifesaving dream crusher and member of the Real vs. Zeal club.
egilson
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« Reply #40 on: May 29, 2012, 11:25:49 PM »

"Ford, there is an infinite number of monkeys outside who want to talk to us about this version of Blackboard they've worked out."
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