• Tuesday, May 29, 2012
May 29, 2012, 11:37:41 AM *
Welcome, Guest. Please login or register.

Login with your Chronicle username and password
News: Talk about how to cope with chronic illness, disability, and other health issues in the academic workplace.
 
Pages: [1]
  Print  
Author Topic: "Disqus" issues  (Read 10112 times)
midtownlabgeek
Member
***
Posts: 201


« on: March 11, 2011, 02:41:03 PM »

Pseudonyms are a useful part of feeling free to comment on articles without worrying greatly about purely local consequences.  (Not that I'm particularly controversial.)  Apparently the new "Disqus" system for posting comments on the articles (not the forum) has picked up an avatar associated with one of my email addresses (not the one I'm actually registered here with), and this avatar is a picture of my face.

Is there any way that the "Disqus" system can be instructed to forget one's avatar or turn it off entirely?  The "settings" options on the Disqus website appear to be devoted entirely to website operators rather than users who have been dragged into their database without warning or consent.
Logged
prytania3
Distinguished Senior Member
*****
Posts: 37,250

Prytania, the Foracle


« Reply #1 on: March 12, 2011, 11:41:37 PM »

You should put this on the tech forum.
Logged

Clowns, I tell you. Clowns.
amewa_silk
Senior member
****
Posts: 414


« Reply #2 on: March 13, 2011, 12:02:15 AM »

Can you go back to change the avatar to a picture other than your face?
Logged
moderator
Global Moderator
Senior member
*****
Posts: 433


« Reply #3 on: March 17, 2011, 11:06:37 AM »

midtownlabgeek,

We'll look into this an get back to you. Thanks for your patience.

-the moderators
Logged
larryc
Hu hatin'
Distinguished Senior Member
*****
Posts: 18,287

Eschew the hu.


WWW
« Reply #4 on: March 17, 2011, 01:01:32 PM »

I noticed this as well. I don't much care about myself, because me anonymity is pretty thin and because I am a handsome devil. But I was really surprised that this level of violation of privacy. I know it is an accident but the CHE needs to fix this pronto.
Logged

moderator
Global Moderator
Senior member
*****
Posts: 433


« Reply #5 on: March 17, 2011, 01:26:11 PM »

Hi,

Based on the reading I've done, you should be able to change your avatar settings in Disqus (see http://docs.disqus.com/help/76/ for more on avatars). Log into Disqus, then click on "account settings" (Disqus.com/account/) and then click on the tab that says "Avatar." Then choose the option you want. You can upload a new avatar or use the site's default avatar (which is a generic grey head). You may also use your Facebook or Twitter picture. I hope this helps. Let me know if I can be of further assistance.

-moderator
Logged
midtownlabgeek
Member
***
Posts: 201


« Reply #6 on: March 17, 2011, 03:28:58 PM »

Hi,

Based on the reading I've done, you should be able to change your avatar settings in Disqus (see http://docs.disqus.com/help/76/ for more on avatars). Log into Disqus, then click on "account settings" (Disqus.com/account/) and then click on the tab that says "Avatar." Then choose the option you want. You can upload a new avatar or use the site's default avatar (which is a generic grey head). You may also use your Facebook or Twitter picture. I hope this helps. Let me know if I can be of further assistance.

-moderator

@amewa_silk:  Go back to change it - where?  I had no option to pick an avatar in the first place, and I'm not sure how it picked up the one that it did.  That's a big part of the problem, it randomly picked an avatar from a totally different site.

@Moderator:  Thanks for looking into this.  I can't follow your suggestion, however:

I can't log into Disqus at all - I never registered for it.  (The signup form makes it clear from the first few questions that "signing up" is only to "register [my] site to use Disqus".)  The "forgot password" option correspondingly does nothing, since there's no account for me at Disqus.

The "change settings" option next to my name on the comment form on an article page only gives me an option to enable "Email notifications".  (Notification that someone's replied to my comment?  That a new comment has been posted on the same article?  That someone's "liked" it?  Doesn't say.)

I can log out (of my Chronicle.com account) and "create an account" - but that's just for chronicle.com, not for Disqus.  (Or I can "connect with Facebook".  Yay.)

Despite having changed the email account on my Chronicle account to a brand new one created specifically to test this, Disqus still remembers my other avatar.  I seem to be locked into this "connected community" without an escape.
Logged
amewa_silk
Senior member
****
Posts: 414


« Reply #7 on: March 17, 2011, 10:50:24 PM »

Troubleshooting here, I assume you have tried deleting all of your cookies and temporary internet files; my suggestion is to go to the original site associated with your e-mail address which pulls the photo of you and change the avatar there.  Could Disqus be using a global avatar site like Gravatar?
Logged
amewa_silk
Senior member
****
Posts: 414


« Reply #8 on: March 18, 2011, 01:40:09 AM »

My apologies for the double-post.  I self-confirmed that Gravatar may be to blame.

I don't have a Disqus account, but when I look at a Chronicle article, my Gravatar appears next to amewa_silk.  I suggest you go to Gravatar and modify your avatar there.
Logged
skeptical
Member
***
Posts: 203


« Reply #9 on: March 29, 2011, 05:57:28 PM »

Grow a beard?
Logged
dellaroux
Bemused
Distinguished Senior Member
*****
Posts: 6,317


« Reply #10 on: April 15, 2011, 09:10:10 AM »

I've just had the same problem with my Gravatar account. I've also uploaded three times a new profile picture in Gravatar, but it never updates it! It's quite frustrating indeed!
I need to create a similar account but related to <spamlink removed>, but I need to resolve this before that. Anyone is having the same problem?

Really cute try, but no cabana.

Reported.
Logged

Pax in terra choreagibus
Ballo non bello parare

How am I?: There are four levels: Alive, Alert, Awake & Functioning. Right now, I'm standing upright & moving forward.

We are gifted superfluously--the cosmos is more generous than we can ask or imagine.
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.9 | SMF © 2006-2008, Simple Machines LLC Valid XHTML 1.0! Valid CSS!