they said that a portion of my student loans were at 0% for awhile (about 4 years)
Are your loans the subsidized ones? Any chance you we enrolled in a grad program during those years?
and that about $687 of interest was recapitalized in November, and to make up for what I didn't pay in interest, my tax deductible interest is lower.
They'd better come up with some paper to that effect.
Any interest you paid is deductible. They can't deduct from interest you paid for interest they didn't charge. You paid period.
All of that is deductible. Depending on your debt, that $687 number might be way off.
Does this sound right?
No.
And maybe this is a silly question, but why should I pay for their error?
If they capitalized the interest, your principle would go up and you would be able to deduct the increased interest as you paid it. You are paying this year's taxes. The only error they can charge you for are the years when your 1098e should have been zero and they reported something different on your 1098e. Timespan, key. Your 109098e is the record of your payment, so if it was off, they need to provide you with documentation to support that. Logically, if you weren't being charged, the interest reported on the 1098e would be zero.
Or shouldn't they at least have notified me in November when this interest was recapitalized?
No, they aren't that responsible. The govt will screw you. It's a bureaucracy. You want to find out the years, consult your accountant, find out what sort of documents they need to provide, and make sure the amount they have capitalized, if any, is correct. It sounds like they are way off course.
My monthly payment amount did change by maybe $4, but that happens periodically and thought it was the result of interest rates changes.
??? Why? You want to understand that too. Do you have an monthly payment that is tied to interest rates? I am not familiar enough with varieties of repayment to comment.
Just wondering if anyone else has had an experience like and had any success in appealing.
I would file an extension if I were you, to get the time to unravel it. This sound
ridiculous.