HR issues are pandemic: I recently tried to apply for a job at an Australian University. I clicked on the country where I lived (the USA was there), and then the system wanted to know which state I lived in. The problem was that their choices were: Australian Capital Territory, Jervis Bay Territory, New South Wales, Lord Howe Island, Northern Territory, Queensland, Torres Strait Islands, South Australia, Tasmania , Victoria, and Western Australia.
This kind of crap is endemic in US HR forms too. Either they demand a US state of residence, or if they'll allow a foreign country, the form still won't go through without a US zip code (and 00000 is not permitted).
And their telephone number fields don't have enough space for all the digits of an overseas phone number.
I recall having to try to explain this - via phone and email - to some rabbit-head HR woman at a SLAC.
I am soooo not surprised by this. I can just imagine what that phone conversation was like.
Rabbit-Head: So, you're American?
Me: Yes
Rabbit-Head: But you live in
another country?
....
And if you have an alphanumeric postcode, like in Canada, their system explodes.