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[garyz]

Does anyone have problems using the Blackboard platform with Suddenlink cable communications.  I have high speed internet and BB especially seems to hang up when grading disicussion board forums, posting announcement, or uploading files.  Most all other websites seem to work fine. 

[larryc]

I use the same combo and it is fine. In so far as BB is ever "fine."

Could it be your browser? I never have been able to get some parts of BB to play nice with Firefox, I have to load the hideous Internet Explorer when I use BB.

[onilne_adjunct]

Could it be your browser? I never have been able to get some parts of BB to play nice with Firefox, I have to load the hideous Internet Explorer when I use BB.

LarryC, I find quite the opposite.  Due to my computer (using XP), I've had my computer constantly crash while using IE.  Any work I do in BB I now do using Firefox (and require it of all my students, particularly for the quizzes and exams).  I wonder why?

[larryc]

Huh! I have no idea. Hopefully someone smart will come along and explain this to me.

[dept_geek]

Could it be your browser? I never have been able to get some parts of BB to play nice with Firefox, I have to load the hideous Internet Explorer when I use BB.

LarryC, I find quite the opposite.  Due to my computer (using XP), I've had my computer constantly crash while using IE.  Any work I do in BB I now do using Firefox (and require it of all my students, particularly for the quizzes and exams).  I wonder why?

You may need to update your Java plug-in. IE works OK with BB as long as it is completely up to date. Firefox is much better at ignoring things it doesn't understand. IE just gives up.

[onilne_adjunct]

I'm continuously updating things (I've set it up for automatic updating).  Any other thoughts?

[dept_geek]

I'm continuously updating things (I've set it up for automatic updating).  Any other thoughts?

Java is on a different update system than Windows. Make sure IE7 has Java "on". Tools -> Internet Options -> Advanced Tab. Make sure the Java check box is "checked".

Blackboard does not like IE6

But if that is up to date, then

- You can try to redownload/reinstall IE7
- Turn off the Visual Editor in BB (Tools -> Personal Information -> Set Visual Text Box Editor Options. Then make it UNavailable

If that doesn't work, you need a sys admin to decipher things for you.

[garyz]

Thanks for the suggestions.  Unfortunately, IE7 doesn't work with our web-baed off-campus) e-mail system I do seem to have the same slow problem with BB/Suddenlink, whether I use my 4 year old Dell Laptop or a much newer desktop.  Firefox is set for auto updates.  Our campus IT dept. is dragging its feet trying to deal with this.  A few other faculty at our school have the same problem.