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Author Topic: Online Course Discussions for 50 Students?  (Read 15159 times)
bone_gal
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« Reply #30 on: February 19, 2007, 12:04:57 PM »

I think you're doing the right thing by removing the messages and responding that this does not meet the required format for proper written English communication. Hopefully you have a discussion rubric (or section of your syllabus, etc.) that clearly spells out what is required in a discussion, including proper written English.  Also, your discussion rubric should include something about proper netiquette and respect for other students. That way, if you have an offensive post, you can remove that as well.

In my classes, it always takes the first week or few weeks for students to get the hang of what's required of them in the discussions.  I think removing their messages and saying they will need to re-post is a clear statement that what they're doing is unacceptable, and then hopefully they get better from there.
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twofish
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« Reply #31 on: February 19, 2007, 12:54:01 PM »

I also don't mind when people here post with creative uses of language.  But an online course should be more formal.

I'm actually not so sure that this should be the case.  Online courses are in between spoken language and written language, and spoken language is much more informal.  One thing that is revealing is to tape record a conversation, and transcript it out.  It's amazing how much that recording is not anything close to standard written English.

Formal written English is necessary for things like presentations and papers, but because there is no informal conversational element in online courses like there is in face to face learning, I'm not sure that it is wise to ban it from discussion forums, especially since there often is a lot of contextual information in the conversation.

How rhetoric works in online forums is a rather fascinating topic.
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halfpint
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the member formerly known as laura_ingalls


« Reply #32 on: February 19, 2007, 01:55:53 PM »

I also don't mind when people here post with creative uses of language.  But an online course should be more formal.

I'm actually not so sure that this should be the case.  Online courses are in between spoken language and written language, and spoken language is much more informal.  One thing that is revealing is to tape record a conversation, and transcript it out.  It's amazing how much that recording is not anything close to standard written English.

Formal written English is necessary for things like presentations and papers, but because there is no informal conversational element in online courses like there is in face to face learning, I'm not sure that it is wise to ban it from discussion forums, especially since there often is a lot of contextual information in the conversation.

How rhetoric works in online forums is a rather fascinating topic.

I agree with you that the issue is fascinating.  And I struggle with it.  As I type messages to students, I find myself naturally wanting to use a casual, conversational style.  Technically, I am sure that there are mistakes in my writing.  I split my infinitives, I start sentences with articles, and I probably abuse parentheses (as I am wont to do on these boards as well!).  My writing still gives off a professional vibe, however.

The difficulty I have is that many of today's young adults have a very unconventional, sloppy, chat-room writing style, with many elements that I find completely unacceptable for an online course.  Visually, on a course discussion board, it looks like graffiti to me, and I think it degrades the learning environment.  It's way too casual and sloppy, in my opinion.  Yes, in reality they need not display 100% grammatically correct writing, but it is difficult to explain the gray area of conversational-but-not-sloppy writing.

Here are examples from my current course:
My name is Jonathan jones** so call me John. It is my second year at City College, going for Register Nurse. I'm not mutch of talker so ill get straight to the point, ill try to fatten up my replies. I have not real Hobby all i do when i have spare time is play video games.

hello my name is Susie Sunshine** I'm from mexico.Right now I'm a part time student I' taking this class to be accetped in the radiologig technology program (X- ray) some of my hobbies are runnig and swimming.

**Names have been changed to protect the writing-challenged!
 
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halfpint
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the member formerly known as laura_ingalls


« Reply #33 on: February 19, 2007, 01:58:33 PM »

I think you're doing the right thing by removing the messages and responding that this does not meet the required format for proper written English communication. Hopefully you have a discussion rubric (or section of your syllabus, etc.) that clearly spells out what is required in a discussion, including proper written English.  Also, your discussion rubric should include something about proper netiquette and respect for other students. That way, if you have an offensive post, you can remove that as well.

In my classes, it always takes the first week or few weeks for students to get the hang of what's required of them in the discussions.  I think removing their messages and saying they will need to re-post is a clear statement that what they're doing is unacceptable, and then hopefully they get better from there.

Thanks, bone_gal.
Yes, my discussion guidelines state that points will be deducted for writing errors and disrespectful posts.  I suppose it is normal for students to have an adjustment period.  I just didn't realize that so many of them would need the adjustment!
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twofish
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« Reply #34 on: February 19, 2007, 03:04:18 PM »

The difficulty I have is that many of today's young adults have a very unconventional, sloppy, chat-room writing style, with many elements that I find completely unacceptable for an online course.[/q]

One general finding in linguistics is that communications that looks sloppy and unstructured to an outsider, generally isn't.  There is also an interesting interaction here between the structure of communications and the form of communication.  A lot of the shorthand used in chat rooms is the result of typing being difficult especially over a pager.

[q]Yes, in reality they need not display 100% grammatically correct writing, but it is difficult to explain the gray area of conversational-but-not-sloppy writing.[/q]

Some people find typing and spelling difficult.

One thing that you can suggest is that they use a web browser or e-mail client that does spell checking.  Firefox 2 will underline words that are spelled incorrectly.

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halfpint
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the member formerly known as laura_ingalls


« Reply #35 on: February 19, 2007, 03:23:50 PM »

One general finding in linguistics is that communications that looks sloppy and unstructured to an outsider, generally isn't.  There is also an interesting interaction here between the structure of communications and the form of communication.  A lot of the shorthand used in chat rooms is the result of typing being difficult especially over a pager.

I don't think that typing is difficult from a computer keyboard, and they are all required to have computer access to take this course. 

Do the examples I posted in a previous message look tidy and structured to you? 

I think that students need to learn the difference between friend-friend communication style and student-prof/employer communication style.  Yes, I place profs and employers in the same category.  I think in both settings it is important to present yourself in a professional manner.

By the way, I find the evolution of language to be a fascinating topic.  But until the English language evolves to incorporate abbreviations or other chat elements formally (please, oh please, don't let this happen!), I'm going to hold students to the current standard.

Some people find typing and spelling difficult.

True, but I find math difficult and was somehow able to learn enough statistics to complete social science research.  I'm not sure I get your point here.  Isn't college a place to learn these things, if one has not already done so?  Also, I tell students that an occasional mistake is no big deal.  My complaint is about students who make several mistakes (and generally show no attempt to fix them by using spell-check or proofreading).

One thing that you can suggest is that they use a web browser or e-mail client that does spell checking.  Firefox 2 will underline words that are spelled incorrectly.

The discussion forum has a spell-check feature, which I have pointed out to the students.



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twofish
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« Reply #36 on: February 19, 2007, 05:21:05 PM »

I think that students need to learn the difference between friend-friend communication style and student-prof/employer communication style.  Yes, I place profs and employers in the same category.  I think in both settings it is important to present yourself in a professional manner.

What I've found is that most of the actual learning in any class (either online or off-line) involves friend-friend communications.  In the off-line environment, informal group study sessions are where a lot of the learning takes place, and in those sessions, the communication is informal and among equals.  The danger in online-only classes, is that if there is no forum in which students can communicate with each other informally, this badly impacts the educational experience.

Something that I've seen work is to create a formal classroom and a alternate chat room. 

Quote
By the way, I find the evolution of language to be a fascinating topic.  But until the English language evolves to incorporate abbreviations or other chat elements formally (please, oh please, don't let this happen!), I'm going to hold students to the current standard.

One thing that works for me is not to subtract points for bad presentation but to add points for good presentation.  The danger in the online environment is that the student will prefer to say nothing rather than to say something badly formed.  This can lead to a "death spiral" where a student stops talking altogether, and this is really bad in an online environment.

The issue that you have to be aware of is that online learning changes a lot of the social structure and boundaries.  In a face-to-face class, there is a very clear boundary between "inside" the classroom and "outside" the classroom, and very clear markers for what situation your are in.  In online forums, the boundaries are much less clear, and a lot of the logistics are different.  In a face to face environment, it is impractical for the professor to follow you around and essentially monitor all conversations pertaining to the class, but that is the way most forums are structured.  In a face to face environment, it is relatively easy to control access to converations in very subtle ways.  Figuring out how to create these social structures online is rather tricky.

Quote
True, but I find math difficult and was somehow able to learn enough statistics to complete social science research.  I'm not sure I get your point here.  Isn't college a place to learn these things, if one has not already done so?

The problem is that online environments are extremely socially fragile, and my experience has been that adding barriers to communication tends to get people to stop communicating, which is much more worrisome in a online environment than a physical one.  In a physical environment, there is enough "out-of-band" communication so that people can remain social connected with the class even if they aren't actively communicating.  In a virtual environment, the communication link is the only social connection that the student has to the class, and if that breaks, then the student is completely lost.

Part of my views on this is because I've participated in Chinese forums in which I'm less fluent than English.  There is this huge fear of saying or looking stupid, which causes one to not communicate, and this is a bad thing since you need to keep communicating in order to communicate better.
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halfpint
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the member formerly known as laura_ingalls


« Reply #37 on: February 20, 2007, 06:00:50 PM »

What I've found is that most of the actual learning in any class (either online or off-line) involves friend-friend communications.  In the off-line environment, informal group study sessions are where a lot of the learning takes place, and in those sessions, the communication is informal and among equals.  The danger in online-only classes, is that if there is no forum in which students can communicate with each other informally, this badly impacts the educational experience.

Perhaps we have different views on what is formal.  I do not expect them to present posts with a thesis statement, sentences with good transitions, proper use of the semicolon, etc.  I just want them to spellcheck and use basic punctuation/grammar appropriately.  Thus far on my discussion board, the students are taking a conversational tone. Most (thankfully) are doing so with minimal errors.  But what I also want 2 get thru 2 them is that typeing like this isnt akseptibal OMG And then they might start a new sentence which is a problem coz its pretty hrd for the rest of us to reed it

Something that I've seen work is to create a formal classroom and a alternate chat room. 

I like this idea and have considered adding a chat room in the future.


One thing that works for me is not to subtract points for bad presentation but to add points for good presentation.  The danger in the online environment is that the student will prefer to say nothing rather than to say something badly formed.  This can lead to a "death spiral" where a student stops talking altogether, and this is really bad in an online environment.

This does concern me.  In my messages to students whose posts were removed, I mentioned that I understand they are still getting used to the class, that their English doesn't have to be perfect but they do have to check for mistakes before posting, where to find the spellcheck icon, etc., etc.  I state in discussion guidelines that the online board is like a conversation in class.  If they make a comment that isn't fully accurate, another student or the instructor will clarify (but they won't lose points).  I'm hoping to decrease the fear factor this way.

The issue that you have to be aware of is that online learning changes a lot of the social structure and boundaries.  In a face-to-face class, there is a very clear boundary between "inside" the classroom and "outside" the classroom, and very clear markers for what situation your are in.  In online forums, the boundaries are much less clear, and a lot of the logistics are different.  In a face to face environment, it is impractical for the professor to follow you around and essentially monitor all conversations pertaining to the class, but that is the way most forums are structured.  In a face to face environment, it is relatively easy to control access to converations in very subtle ways.  Figuring out how to create these social structures online is rather tricky.

This is an interesting way in which online learning is unique.  Again, I don't expect perfection.  I do expect basic, basic, basic English skills.  BASIC!

The problem is that online environments are extremely socially fragile, and my experience has been that adding barriers to communication tends to get people to stop communicating, which is much more worrisome in a online environment than a physical one.  In a physical environment, there is enough "out-of-band" communication so that people can remain social connected with the class even if they aren't actively communicating.  In a virtual environment, the communication link is the only social connection that the student has to the class, and if that breaks, then the student is completely lost.

Part of my views on this is because I've participated in Chinese forums in which I'm less fluent than English.  There is this huge fear of saying or looking stupid, which causes one to not communicate, and this is a bad thing since you need to keep communicating in order to communicate better.

I guess we must agree to disagree on some of these points.  I do not believe it adds a barrier in communication to expect students to spellcheck and proofread. If I berated them publicly for their mistakes, that would create a barrier.  If I required each post to read like a formal essay, that would create a barrier.  I think we are lowering our standards too far if we accept sloppy, chat-style writing from our students. 

On the issue of second-language students, I have many.  Their mistakes are different from the careless writing I'm talking about here.  I do not comment on it (although I would if they were handing in a formal essay to be graded).
« Last Edit: February 20, 2007, 06:02:14 PM by laura_ingalls » Logged
msoexpert
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« Reply #38 on: March 05, 2007, 05:02:40 PM »

I've taught at different places, and each one has their own rules.  One place required it's online instructors to actually answer each and every single student's posting in the discussions boards.  Now with 50+ students, that's not very easy!!

But most often, I jump into the discussions periodically and post my reactions to what I've seen.  The KEY is to let students feel that you are actually reading them, otherwise they feel it's a total waste of their time!
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