Universities Seek to Cut Costs by 'Outsourcing' More Operations

Protests at Tufts and lawsuit against Penn show how controversial such shifts can be

By JULIE L. NICKLIN

People say Tufts University is mistreating its custodians. Tufts says the workers are no longer its responsibility.

The 71 workers were once on the campus payroll. Then they became employees of an outside company Tufts hired.

For years, universities...

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