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Your New Campus Guide: A Small Patterned Square That Talks to Your Smartphone

August 3, 2011, 3:32 pm

When scanned, QR codes such as the one shown above, for Wired Campus, quickly direct users to Web pages on their smartphones.

When scanned, QR codes such as the one shown above, for Wired Campus, quickly direct users to Web pages on their smartphones.

Students touring Wittenberg University, in Ohio, can hear campus history come alive with help from their smartphones and little squares with black-and-white patterns affixed to buildings on the 100-acre campus.

Universities like Wittenberg have begun using these QR codes, which can be printed onto any flat surface, as a way to market themselves to a generation of smartphone users. Like bar codes on supermarket items, QR codes–it stands for “Quick Response”–can be scanned by a computer. But instead of returning the price of a carton of milk, these codes are directions to a multimedia-rich Web page. And the scanner, in this case, is the camera in a smartphone.

Using phone cameras equipped with a free code-reader app, students passing by Myers Hall can scan the small black squares and be instantly directed to a Web page where they’ll hear audio of Civil War gunfire and horse hoofbeats. Legend tells of a ghost horse that gallops through the dormitory, which used to house soldiers in the late 1800s. “The campus comes to life through the QR codes,” said Karen L. Gerboth, director of university communications.

The codes can be generated at no cost at a variety of Web sites. They are ubiquitous in Japan—where they were invented and are plastered on a myriad of posters and products—but are becoming popular in the U.S. and in higher education, according to Sarah L. Zauner, a research analyst at the Education Advisory Board. “It’s a free and easy to use technology, and who doesn’t like that?” asked Ms. Zauner. Universities can use free programs to track when a code was scanned and what kind of device was used.

Ms. Zauner said that the codes are cropping up in admissions handbooks, alumni magazines, and staff business cards at colleges like Michigan Technological University and Rogers State University. Library shelves and book jackets at Miami University, in Ohio, will also have codes, helping students navigate library directories or find books related to one they are holding.

At Lebanon Valley College, in Pennsylvania, codes printed onto construction-site banners provide instant access to parking information and construction updates, and discount codes at the college bookstore were printed in the welcome newsletter for incoming students.

Ms. Gerboth, at Wittenberg, said the codes provide prospective students with a comprehensive tour when guides are unavailable or for those who prefer to roam the campus freely. The cost of producing the tour multimedia and code decals was $10,000, and the university plans to offer faculty individual codes for their office doors.

QR codes will play an integral part in an upcoming scavenger hunt at Lafayette College, in Pennsylvania, aimed at getting students acquainted with library staff and services. Last year about 50 students used their phones to collect clues for “Where in the Library Is Carmen Sandiego?,” an interactive mystery based on the old children’s show, said Rebecca  L. Metzger, instruction and outreach librarian. The hunt eventually led students to the actual sword of Marquis de Lafayette, the college’s namesake.

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  • electronicmuse

    Incorporation of social media is a key theme when someone elects to make it a key theme, which apparently is what Mr. Maeda has done, at least per this article.

    My slant on social media is not negative, only realistic, particularly regarding their extremely low bandwidths, which casts doubts on the advisability of their use to lead people.

    Part of being either a poor or effective communicator lies in choices of the modalities of communications used. Then, of course, there are indeed effective, as well as ineffective communicators, as judged quite independently from the means they have chosen.

    In this context, I have little interest in someone’s personal skills; I wouldn’t speculate, nor do I have any realistic way to assess Mr. Maeda’s communications skills. However, it is not difficult to know about communications media, and my comments are about social media specifically.

    Even the best communicator will find that a large percentage of well-known means of “communicating” will be truncated by the low bandwidth online medium.

  • http://twitter.com/landa84 Keith Landa

    Your QR code comes up as http://http://chronicle.com/blogs/wiredcampus.  You should redo it without the extra http://

  • iredale

    The use of QR codes is great in theory, but it threatens to further widen the gap between the technological “haves” and “have-nots.”  It’s one thing when the QR codes SUPPLEMENT materials that are accessible to anyone.  It’s another thing when the codes are the entire show.

    Did Wittenberg U post plaques or signs around campus with historical information?  If not, then the history is being offered ONLY to students with smart phones.  That would be unfair and elitist. 

    I don’t own a smartphone, and at my school (like others) there are many students and faculty who don’t. In my case, it’s because I choose not to pay for data, but many students simply can’t afford it. 

    Unless colleges start hanging out smartphones to all incoming freshman (and paying the monthly bill), they should assume that a significant percentage of students don’t have them and act accordingly

  • austinbarry

    Good point… At what point does not having a smartphone make one functionally illiterate? Public clocks are rare because everyone has a watch, and public phones have all but disappeared. Will public signs be next. I suppose one could learn to read smart tags by eye, but even then all it gives you is a URL to get more info.

  • http://www.facebook.com/judalicious Jude Higdon-Topaz

    I’m not sure I get the appeal of QR codes. With smart phones and URL shorteners, what are the real benefits to the scanned shortcut? What am I missing? It just seems like a lot of hassle to allow people to skip typing in 20 characters into a web browser.

  • smviereck

    Great idea for alumni tours! What a great way to make self-led tours more interactive and interesting!

  • Autumm Caines

    @facebook-3416742:disqus  I guess the benefit is simply time and novelty.  It does take time to type in 20 characters into a phone and perhaps it is not too much if you are asked to do it once but they have these things on every building. Imagine if you went to a website and rather than links that you could just click you were just provided with URLs that you had to retype to get to every sub-page (imagine no copy and paste). Scanning a QR code takes about the same amount of time that it takes to click a mouse.  Then there is the fact that it is something new and novel; well at least here in the US.  I presented on QR codes and other newer technologies to an MIS undergrad class last year and was very surprised to find that most of the class had never heard of them.  The assignment was bigger than QR codes but the students were asked to engage with these different technologies in their regular lives and discuss one of the topics online.  The students that picked the QR codes consistently said that they had never heard of them but once they knew what they were they started seeing them everywhere and got a real kick out of scanning them to find out where they went.  You mentioned that it seemed like a lot of hassle but they are very easy to generate and you can just print them out as you would anything else. I just hope that they are printing text as well because I am in agreement with @chronicle-22bab07e8e379ec39854c777d109ea69:disqus that the QR info should enhance the text not just stand alone.

  • bobbitjl

    I’ve just been looking at QR codes the last couple of days and QR codes don’t just hold url’s. They can hold around 4000, that’s a four followed by three zeros, characters of alphanumeric data. Think about putting one at the end of a Powerpoint poster or even in a Powerpoint presentation. You can supply your contact info as well as a couple of pages of extra material. And you don’t need a smart phone with its monthly fees. An iPod Touch, iPad 2, or any similar device, will work as long as it has a camera for capturing the QR code and an app for reading it. A laptop with a camera and the right software will work. Yes, you’d need wifi network access to get to a website using the url within the QR code but you don’t need a smart phone.

  • heavywinter

    You can do a lot more with QR codes than simply push people to web pages (which is great too) as Bobbitjl suggests. http://blogs.du.edu/webed/2011/07/11/qr-codes/

  • psaliga

    The Society of Architectural Historians (SAH) has been using QR codes for architectural tours for a couple of years now with great success.  In the institutional setting, QR codes are a terrific way to provide detailed information about buildings, botanical specimens, artworks, whatever.  SAH worked with the Notebaert Nature Museum in Chicago to add QR codes to their outdoor signage detailing info about plants in their Illinois Prairie exhibit.

    See Chicago Tribune article about the first QR code architectural tour we organized:  http://featuresblogs.chicagotribune.com/theskyline/2010/04/point-shoot-and-learnnew-systems-lets-you-download-tour-information-about-great-chicago-skyscrapers-.html  

  • mckelvey

    At Lewis & Clark, we are currently in the process of creating our own digital displays system that will show location-specific current events in real-time and we are using QR codes as one means to get the viewer to more information on any particular event. More info on the project:

    http://blogs.lclark.edu/weblab/2011/07/22/wall-mounts/

    David

    Director of New Media
    Lewis & Clark

  • 11272784

    This is exactly the kind of thing that separates campuses that “get it” from those that don’t. Heck, I know faculty who have their webpage QR code printed on the back of their business card!  I just emailed this article link to  the head of University Relations on our campus.

  • jturner1031

    Does anyone know if all QR codes can be read off a computer screen rather than a printed code?

  • dhildret

    What has not been talked about is how accessible the QR Codes are.  Does placing these codes on the buildings violate Section 508?  Could the QR codes add an audio file with similar information for blind students?  Would they even know there is a code there to scan?

  • http://twitter.com/jryoung Jeff

    Keith, thanks for pointing out the error in our illustration. We’ve regenerated that QR code and it should work now. 

  • icgps2009

    It allows you to add contact information into your smartphone without having to manually add it. Like the app, “BUMP” it’s a real time-saver.

  • sastrand

    I was just playing, downloaded a QR scanner app for my iPad, Googled QR codes on my computer and they almost all worked just fine.

  • http://www.facebook.com/russianjulia58 Julia Wolf

    came to the library with the best intention to apply for a Garden School coordinator…
    LOOK where it got me!!!

    what’s next? Library in a GARDEN ..

  • robinashford

    Though it does make it easier and more convenient if you own a smartphone, iPod Touch with camera or tablet, it is possible to use a regular cell phone to read QR codes and they can also be read by those with no phone at all.There are two options that I know of that enable this, I have tested both and they work well. 

    I’ll include a link here to a presentation that I put up on slideshare on QR codes, which includes two slides on using them without a smartphone or no phone at all (younger children, for instance, and designed to read a print QR code with a webcam, but a photo of the QR code in your cell phone will work).http://www.slideshare.net/RobinAshford/qr-codes-what-why-how-where(slide no. 24 + 25)  BTW – I’ve researched, written and presented on QR codes during the past year and was glad to see this article in Wired Campus. The awareness of QR codes continues to increase in the states (I was less sure about whether they would mainstream a year ago) and that makes this easy to create and use technology all the more valuable for use in higher ed. 

  • http://twitter.com/rashford Robin Ashford

    sorry about the bad link, this one will work: http://www.slideshare.net/RobinAshford/qr-codes-what-why-how-where

  • http://metabrandblog.wordpress.com/ Jesse de Agustin

    Interesting article on QR codes – As more and more students get smartphones, QR codes will become more popular on college campuses and in marketing materials. 

    You might be interested in my guest post on Higher Education Branding as well.

    http://kylelacy.com/in-higher-education-it-seems-everyone-is-a-branding-expert/

    Jesse

  • kate987

    What about those with low vision? What is done to ensure that they too can access the same content? Seems like just one more piece of technology that ignores that we humans are not all the same but still deserve equity and equal rights of access.