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Academics, in New Move, Begin to Work With Wikipedia

May 28, 2011, 1:51 pm

Washington—The call to action was all over the Association for Psychological Science’s annual meeting here this past weekend. “Attention APS Members. Take Charge of Your Science,” fliers shouted. Promotional ads in the conference programs urged the society’s 25,000 members to join the APS Wikipedia Initiative and “make sure Wikipedia—the world’s No. 1 online encyclopedia—represents psychology fully and accurately.” And the Wikimedia Foundation, which backs the encyclopedia, was holding editing demonstrations in the middle of the conference exhibit hall.

Academics have held the online, user-written reference work in some disdain, said Mahzarin R. Banaji, a psychology professor at Harvard University, “but now I’m hearing nothing but enthusiasm, and I really think this is going to work.” Ms. Banaji, the association’s president, has put the prestige of a leading scholarly group—and her own name—behind the project, which involves a new interface custom-designed to make encyclopedia entries easier to write and edit, a nascent social network that links scholars who share interests, and tutorials for professors on ways to make writing for Wikipedia part of course assignments.

Anthony G. Greenwald, a professor of psychology at the University of Washington who was watching the editing demonstration, said he has asked seven students in his “Implicit and Unconscious Cognition” course to work on Wikipedia articles as part of the coursework. “This is repair work,” he said. “There is so much in Wikipedia that is inadequate.” Or plain inaccurate, said Alan G. Kraut, the association’s executive director.

But getting academics to fix it is a tall order, Ms. Banaji admitted. “I know my colleagues won’t really want to write Wikipedia articles. It just won’t be seen as important, because it isn’t going on their CV,” she said.

Yet she became convinced that working on Wikipedia was a priority after becoming entranced by Wikipedia’s “featured article of the day,” a detailed, finely sourced article selected and sent out daily by the editors. “I enjoyed reading them, and they became part of my daily conversation,” she recalls. “So then I went and looked at some of the psychology articles, and it was bad. They were really old, out-of-date stuff.” But Wikipedia gets 13 million visitors a day, so these inaccuracies, she realized, were the public face of psychology, far more than any professional journal. Of 5,500 psychology articles in the online reference, only nine have been rated as good by Wikipedia’s peer-assessment process, according to the psychology association.

So the question became how to motivate scholars to do something about that situation. Motivation, Ms. Banaji said, is something psychologists should know a little about. “I thought if I put my office behind a plea, that would ease the stigma a little. But still, asking academics to edit Wikipedia is a little like telling them to eat their vegetables because its good for them. We needed something more.”

She and Mr. Kraut felt that the something more was teaching. “Everyone in academe teaches. And the course provides an amazing moment, when you work with advanced undergraduates or grad students on writing assignments. What if we make working on Wikipedia part of those assignments?” (At about the same time—and Ms. Banaji said this was a complete coincidence—the Wikimedia Foundation began pushing the encyclopedia as a teaching tool, telling professors it could help students learn how to critically evaluate sources if it was used in writing tasks.)

She contacted Robert E. Kraut, a psychologist and specialist in human-computer interaction at Carnegie Mellon University (and brother of the psychology group’s executive director). Mr. Kraut and one of his graduate students, Rosta Farzan, designed the new portal. It matches volunteer writers with others who share interests in particular topics, gives professors sample syllabi for assignments, and adds software that makes it easier to insert more-sophisticated content.

“I think graduate students and professors are going to do this,” said the other Mr. Kraut, the one who directs the association. “We’re saying APS wants it, and that’s going to lessen some of the Wikipedia sting.”

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  • rogue_academic

    What I am saying is that “critical thinking” mantra has been hijacked by humanities faculty and abused. In sciences we avoid such high phrases and simply teach scientific method by doing. Of course in physics and mathematics you can’t talk your way to the truth as the verification/falsification criteria are usually hard. We do not grant degrees by a majority vote, as is common in our humanities departments where faculty can rarely agree on methodology. Including physics into liberal arts curriculum is semantics. What I really have problem with is the fact that 60 hours out of 124 required for a bachelor degree are in the general education area. Our graduates cannot compete with other countries’ people with their meagre 64 credit hours of physics in 4 years (8 classroom hours a week — 1.6 a day, all from a very low starting point of their high school knowledge) under their belts.

  • butteredtoastcat

    I have thought for a long time that academics needed to get involved with Wikipedia, especially considering that most of their students are getting information from the site.  There has to be a way to count Wikipedia articles for CV credit, maybe as a kind of public works project, a donation of intellectual labor.  

  • aristof_ns

    I agree with ButteredToastCat about the importance of making sure the sites our students use have correct information.

    The problem is big in literature too, especially in terms of what gets covered and what gets ignored. It seems that lots of graduate students in Renaissance and Victorian literature are contributing, but the articles on ethnic minority authors are fewer and less well-developed. But students don’t realize that WP is created by volunteers, so they don’t recognize that the absence of articles on certain authors represents a gap in contributors rather than the authors’ lack of importance.

    How do I convince my students that these authors are vital when “the” encyclopedia doesn’t back me up?

  • http://jeffmcneill.com/blog/ Jeff McNeill

    About time. Now the great Wikipedia Wars can commence as clueless academics run head-on into a culture they won’t understand.

  • http://jeffmcneill.com/blog/ Jeff McNeill

    Note: I say this as someone who taught in the university for seven years, and also taught students how to create and edit Wikipedia articles.

  • http://www.facebook.com/profile.php?id=775119740 Jonathan Cardy

    13 million visitors to Wikipedia every day sounds a little low to me. According to Alexa it is 13% of Internet users in any one day http://www.alexa.com/siteinfo/wikipedia.org

  • richardtaborgreene

    I dread academics getting involved, within months we can expect entire topics to be filled with:

    a) obscur obtuse terminology
    b) arguments that amount to nothing, from 3 centuries ago
    c) accumulations unending of petty “effects” without magnitudes or boundary conditions so in practice none of them matter but they are ALL that modern torture-assistant-professors-for-7-years forms of psychology produce
    d) turning points hidden and lied about and obscured to repeat the preferred history of the field, that is, the one most flattering to its current unbelievably arrogant big wigs–yuk
    e) re-phrasing and re-expressing of flaws, bungles, errors, subversions of the past, re-expressed to make all psychologists look Disney-like lions that only smile
    f) petty undoing of topics of that past not popullar now, so the past gets grossly distorted as “inadequate” seeing of our perfect wonderful present publications (especially mine)
    and on and on and on

    I dread academics getting involved, I do dread it indeed—it will kill off entire sections of the project  YUK  YUK  YUK   an alternative view is now gone from the universe and cold central dictatorial petty ego filled uniformity is set in motion, slouching towards Bethleham and Cambridge

  • paulbmckenzie

    Ms. Banaji’s contention her colleagues would not be interested in contributing to Wikipedia, “because it isn’t going on their CV,” may be largely true for now, but it’s sure to change.  I can’t remember where I read this, but I firmly believe, “we are ultimately measured by our social contribution.”  Many of us now live in the Age of Participation where controlled messages will no longer be blindly accepted.  The CV of the 21C is increasingly one’s digital reputation, networking connections, and social contribution.  With all this in mind, although it’s pleasing academia is paying attention to Wikipedia, I’m not sure forcing students to police the realm of the truly passionate is such a wise idea.  If they choose to contribute regardless of credit – great, but those vying for grades will not care a toss for heartfelt, provocative, or revisionist ideals.  I try to get across to my colleagues and students that among all it’s assets, Wikipedia also teaches us not to trust, but explore authority – all authority.

  • http://www.downes.ca Stephen Downes

    There’s nothing new here; academics have been contributing to Wikipedia for years. Not the ones who read the Chronicle, to be sure, but academics all the same.

  • http://www.facebook.com/marcus.banks1 Marcus Banks

    The times they are a-changin’.

  • rhancuff

    Precisely. The reason above is precisely why I don’t ask surgeons to perform my surgeries or masons to do my masonry. 

  • landrumkelly

    Finally!

  • http://twitter.com/rhollingsworth R Hollingsworth

    Terrific news! #KYwomen entries need attention too

  • jefftylerpmp

    There is potential here, much potential. But, for the near-term, how do we identify the accurate articles from the inaccurate?

  • camgray

    Perhaps this move will get people outside of academia to actually read scholarly articles.

  • _perplexed_

    It won’t take so very long to learn.

  • neurojoe

    Most of your comments (the ones that are understandable to me, a lowly American faculty member in the sciences) have little validity. There are many stubs on Wikipedia that are so short or in such poor shape that any editing by a professional will be a vast improvement over what currently exists. Even for the articles that have significant content, if an academic adds material that uses overly technical terminology, circular arguments, and edit wars as you describe above, they will have those changes undone. There are strict style and formatting guidelines on Wikipedia and tens of thousands of regular editors that enforce them (if a bit slowly at times).

    I have been running a Wikipedia stub editing exercise in my introductory neuroscience course for two semesters now, and can say with a bit of authority that the process does work, but it takes time for errors and misconceptions to be sussed out. Undergrads make great editors in general because they are even less likely to get bogged down in “obtuse terminology” and the scientific writing style that many science faculty have ingrained in them. But there are also plenty of professional scientist editors that do a very good job on Wikipedia.

    If anyone is interested in running a similar exercise in their classroom, my assignment page is http://en.wikipedia.org/wiki/User:NeuroJoe/BI481_Spring_2011 . Feel free to take whatever you’d like from it.

  • neurojoe

    A good place to start is anything with a “stub” tag. http://en.wikipedia.org/wiki/Category:Stub_categories lists many of them.

  • http://twitter.com/wspoonr William Spooner

    Wikipedia is becoming vital for science, even for professionals (OK I admit – even for me). Professional scientists will contribute, the same as professional developers contribute to open source software; with the motivation of such individuals the subject of academic study. What is emerging is the formal collaboration between curated databases and Wikipedia, with the latter providing a mechanism for community annotation, see, for example, the recent Rfam paper: http://nar.oxfordjournals.org/content/39/suppl_1/D141.long. So – expect much more scientific acceptance of Wikipedia as the open science movement grows.

  • Lezan

    when will they start charging for their information?

  • richardtaborgreene

    but….pardon the but…….theory is not practice……model is not reality—-do we need lose another $13 trillion collectively at Wall Street’s Fama-based illusions of market clearing?????

  • richardtaborgreene

    yes those who entered the realm as a minority have been essential fixers of folk myths and illusions and pioneer elaborators of topics hardly developed—–that said—–when academics lug their rather gigantic egos onto the medium, and lord it over “non-professional amateur posers” contributors, the medium will be dead—-I predict the rise of academic contributors will correspond strictly with death of the medium—it is unfortunate but it is what already happens to most academic journals publishing, after all, what academics think wikis should include ONLY.   Let’s all watch and see who is right on this prediction.    

  • 22268954

    I work in a high school where google and wikipedia rule, at least with most younger students.  Generally, older students understand the difference between these and databases, and make good use of our databases.  As far as wikipedia goes, I tell them, (not original) ”It can be a good place to start your research (wikipedia articles’ notes and references can be helpful), but a bad place to end.” 

  • missoularedhead

    exactly. I tell my students the exact same thing…and I add that looking for footnotes and external links can lead them to fruitful things.

  • Gregory_Sadler

    Stephen Downes is righ, at least in the first part: “academics have been
    contributing to Wikipedia
    for years. Not the ones who read the Chronicle, to be sure, but
    academics all the same”  The CHE  seems
    almost quaint in excitedly noting what has been going on for some time — just not under the auspices of a prestigious professional society.

    When Wikipedia first emerged, it was admittedly quite awful.  But, it didn’t stay that way, in all of its regions, for long. 

    For several years, I have actively encouraged my students to use Wikipedia as a starting point — never a final source — for research, and to click on the links in an article, follow them out. This generation of students — at least in the lower-tier schools where I have been teaching — need so badly to have some sort of cultural “lay of the land” map to adequately grasp many matters and to have any idea where to start with research. 

    Wikipedia may not be accurate at many points in articles — I caution students to be especially wary of articles dealing with contemporary politics, or with religion more generally, for instance — but it does provide a decent beginning place.  And, there’s nothing better than a student discovering that their preferred means of research is flawed through exploring it themselves — then it comes home to them that they need to be more active and critical in their own research.

  • drjeff

    When you have a psychological disorder, you go see a professor of Psychology?

    I didn’t think so.

  • drjeff

    Since Wikipedia entries are all anonymous, and can be changed by anyone at any time, either (1) no-one will be able to claim authorship of anything, or (2) anyone will be able to claim authorship of anything, or (3) both 1 and 2.

  • drjeff

    Um, read them?

    I have occasionally been reading an article on Wikipedia, said to myself, “oh, that’s not right,” and gone in and changed it.  Then I come back 6 months later to see how much better it is (than my version was).

  • drjeff

    Here’s a wild idea: every thesis should be posted as a Wikipedia article.  Maybe, if people thought there was a chance someone might read it, they’d make them readable.

  • http://billso.com/ Bill Sodeman

    Any Wikipedia user can create a user account and make edits using those credentials. 
    Their edits will appear on the article’s log and on their user log. 

    My Wikipedia account log is http://en.wikipedia.org/wiki/Special:Contributions/Billso and my Wikipedia account profile is http://en.wikipedia.org/wiki/User:Billso 

    Some Wikipedia users do make anonymous edits without logging in. This is one factor that is taken into account when undoing vandalism and correcting content in articles.

  • http://billso.com/ Bill Sodeman

    Posting the theses to a wiki would work if the author uses a Creative Commons license or puts their work in the public domain – but Wikipedia is not intended to store research articles,  theses and dissertations. Wikipedia is a tertiary reference, not a library. 

  • http://www.facebook.com/piokon Piotr Konieczny

    Perhaps contributing to Wikipedia can count for an academic CV, see http://blog.wikimedia.org/2011/04/06/tenure-awarded-based-in-part-on-wikipedia-contributions/

    I applaud APS for being in the forefront of the academia with this initiative.

  • Trevor_Marshall

    This was a duplicate post, so I deleted it. Sorry about that.

  • Trevor_Marshall

    Academics are crucified on Wikipedia. Several years ago I made some edits to the Wikipedia article on Vitamin D, and within days my own WP Bio was altered by adding a photograph of Hitler_ and some text about sexual perversions. Over the last week WP ‘editors’ have been arguing over whether it is accurate to describe me as “somewhere between plain wrong and awfully loony” and my bio has been repeatedly vandalized. Oh – peer-reviewed PubMed publications don’t count – WP will not even list them, let alone try to read them… Please be aware that if you really know something important, WP editors will chase you and victimize you, just for the fun of it. There is no recourse, nobody pays attention to complaints, and the Wikimedia Foundation does not return emails. — Wikipedia is designed for for editors who are not real — If you are real, then it is best to stay away –

  • juliewhite

    I am so glad to see that someone else feels the same way about the word “family.”

  • yellow1

    I always debate which is worse: Leader talks to a highly educated bunch with empty buzzword rhetoric, or Leader talks to a highly educated bunch like s/he is a pandering politician (as in the audience is operating on a third grade level and has no concern for facts).

    Rob, I hope your situation makes some tough talk happen for a while. Obviously, folks are reading about what’s going on at GA Perimeter, and being in Georgia myself, I am really sympathetic to the plight facing your college. It looks and sounds awful from the outside, so I can only imagine what’s going on in folks’ heads and out in the open. I can tell you my institution went to 6 classes a term for full timers back in the Fall, mostly in anticipation of budget issues, so I imagine a restructuring of FT load at GA Perimeter in this crisis will have to occur. It has been tough at times, but we’ve been able to weather economics and budget cut storms so far. I know you all will get through it, and I think the choice of interim is an interesting one considering what you all are facing. Going to be interesting to watch from across the state at any rate.

  • fuzzdale

    I too have always cringed at “team” and have felt guilty about it. Glad to see this article.

  • Socratease2

    Anyone who uses “strategic plan” (doesn’t “plan” alone indicate a strategy is afoot?) or “strategic vision” is also a major turn-off. 
    Especially since their administrative predecessors also had strategic
    plans of action that never worked or improved anything.  If the speaker
    can work in the words “innovation” and “accountability” into the same
    sentence with “strategic vision” well, you know how the game works,
    everyone at faculty meeting takes a swig of Jameson from their
    faculty-assigned flask. The smart ones continue to drink through to
    conclusion of meeting.

  • mertondensher

    Can we also have a moratorium on the vapidly perky and/or meaninglessly self-congratulatory “going forward”?

  • cwinton

    It’s sad that it takes an interim president to be honest with a constituency.  I guess the “permanent” ones have learned to use self-serving and self-promoting terms towards preserving their highly paid, perk laden, positions.  That kind of vocabulary doesn’t work very well for bad news.

  • Brian Abel Ragen

    But if we avoid meaningless buzzwords, how will we write our mission statements?

  • graddirector

    I love this article, it highlights the biggest irritation faculty have with our administration.  I think the administration   thinks that they “keep moral up” by being overly positive and not being honest.  However, it is just irritating when they cut our budgets, increase our student load then make a big marketing splash with some new initiative of the university.  This initiative has no resources (or even more insulting, a pittance in resources for which they ask for new campus wide proposals) for any of its features but we are expected to accomplish it with the mantra “do more with less”.  Don’t they realize that several years of budget cuts mean that we are already doing more with less just to keep the basic educational mission afloat, let alone anything extra?

  • jring61

    One of the huge problems in leadership in higher education is that most of professors are just as smart as, and know much more about their own fields, than any administrator.  Academics are trained to be precise, to get all the details just right.  Anyone who is loose with language or figures will find his/her research and teaching rejected.  But leaders, including those in academic institutions, must deal with imprecision.  Decisions must constantly be made when there it is impossible to get all the facts. 

    Nonetheless, the author is quite right about the added burden of trying to cover over lack of complete information, not to mention unpleasantness, with cliches.  I share the angst over the term “team.”  I take it as a given that things go better when all parties share a common goal and are able to set aside, even temporarily, personal ego to achieve that goal.   However, as the author says, the team metaphor raises real questions of authority.  I don’t readily call to mind anything more authoritarian that a team sport.  The coach has total authority to make decisions and to punish, without discussion or review, any player who has reservations.  The key difference is that athletic coaches are assumed to be more knowledgeable than the players.  Not so in the relationship between faculty and administration.

    My favorite cliche is “thinking outside the box”!  

  • jandam

    Dear Rob:

    Thanks for an interesting article. While I see your point in terms of the disingenuous nature of college leaders, I can also see that your view of organizations is not exactly where it should be, for whatever reasons. I am however disappointed by the depth of your view about certain terms, phrases, and sentences, which you have aptly whined about. As a fellow faculty ( not in leadership), your misunderstanding of these terms is very telling, as it raises for me the extent of your understanding and commitment to your organization’s mission an goals. For example,

    You said “Although the term may at first seem completely innocuous, on further
    consideration it raises a number of questions: If we are a team, does
    that mean the leader is our coach? And if so, are we, therefore, utterly
    accountable to him or her alone? What if one individual doesn’t go
    along with the team? Might he or she be cut?”

    Teams do not necessarily need coaches. Thus, your leader is not your coach. Teams in the sense in which you have conveyed the information, attempts to convey a sense of “unity of purpose”. This is by no means a strange perspective in organizations outside of academia or organizations that exist in the “real” world. The leader’s job is mostly to drive home the importance of “share meaning and purpose”. Team dynamics will always demand that the team forge a workable union by going through the team development process of forming, storming, norming, performing, and adjourning. And if an individual is incapable of working with the team, then they will need to find other teams to become a part of. If you have a mission statement, then all hands need to be on deck. Those hands should share a “unity of purpose” and thus function on a team based system. So, I am not sure why anyone should think that the department needs them more than they need the department, as though the institution owes them a duty to ensure they are always part of the team. However, all this assumes that the leadership is honest about its true intent for teamwork. So, your cynicism here is very questionable.

    You also said, “Even worse is the word “family.” It always makes me slightly
    uncomfortable when someone to whom I am not even particularly close, and
    to whom I am certainly not related, refers to me as family. And once
    again, use of the word in a professional setting raises obvious
    questions: If we’re a family, then who is the parent? And what happens
    to us if we’re bad?”

    Again, your comment here about family, harkens back to either your resistance or lack of understanding of the idea of “unity of purpose”, as I had described earlier, which is fundamental in organizations reaching their goals and objective. If you feel so disconnected when you are called upon to serve as a team, which you already are because of the existence of a mission statement in your department, then I raise the comment once more, “it raises for me the extent of your understanding and commitment to your organization’s mission an goals.” Whether you like it or not, you are part of a team or family. Of course, you are always free to cut loose your association with the family or team. And, contrary to your emotional feelings about what is professional or not, in the “real world” the terms, “family” and “team” are used fairly frequently in settings where high goals and expectations are required. Unfortunately, beyond the questionable and fickle tenure system in most school systems, demands for professionalism and high expectations are almost non-evident in academia. If you have ever served in the military, as I have, you will come to appreciate what I mean here.

    So Rob, I would advice you think differently about these emotional responses. Whether you like it or not, or however it is used or conveyed, those are terms used in the real or professional world. I am not sure why anyone would buy into the emotional response, if not to assure us of how fickle the academic environment really is. If you have disdain for the idea of teams then you probably do have disdain for some aspects or all aspects of your departments goals, mission, and mission statement. If you think otherwise, I would very much love to hear your perspective on all of this.

  • robjenkins

    Thank you for re-educating me, “jandam.” I am not worthy.

    Rob

  • 3rdtyrant

    Lao Tzu:

    “With the greatest leader above them, people barely know one exists.
     Next comes one whom they love and praise.
     Next comes one whom they fear.
     Next comes one whom they despise and defy.”

    We have all been varyingly close to despite and defiance, and have found that one way to alleviate the horror is buzz-word bingo.  We have a match every time there is a faculty meeting where we believe that out of the miasma of platitudes and meaningless cliches we will get some smattering of useful or interesting information.  It helps.

  • cmnwriter

    For me, the real “belittling” is the fact that these terms are usually used in situations in which the administrations decisions are a fait acompli, such as “I know that taking on an extra course load is a lot to ask, but I hope that you will remember that sometimes individuals need to make sacrifices for the good of the family, that as a team we need to pull together to make this into a real game-changer that will address some of our long-term strategic planning needs. Remember, faculty are the real change agents here.”

    Anyone who raises the point that an extra course load means faculty will now be working for less than minimum wage, for example, can now be characterized as selfish, reluctant to change, and a traitor to the “family”–and I think we all remember what happened to Carlo Rizzi when he betrayed the Corleone Family in “The Godfather.” 

    The simple fact is that such terminology can be used to manipulate faculty, and that belittles the intelligence and concerns of faculty.

    In other words, I heartily concur with the sentiments of this article.

  • theart

     Just once, I want to hear someone tell me what they’re going to do “going backward”.

  • oh_richard

     A “plan” is something we’re going to do.  A “strategic plan” include a sub-plan for escaping blame when it goes bad..

  • 5768

    Considering that we speak of surfaces that “team with bacteria,” of “secret agents,” “chump change,” and the fact that the vast majority of families in the US are “broken” or simply dysfunctional, administrative argot reveals a great deal more than it attempts to say.

  • Socratease2

    “…his tireless, multidimensional campaign to reach students….”

    Multidimensional campaign was my favorite out of that link, sounds so active. i am going to work that into my speech more often, as in “I am really making a multidimensional effort to understand what your point is.” 

  • ffidura

    This sounds like the junk I heard in my last leadership seminar.

  • Socratease2

    I am always really confused when people put “the real world” in quotes, that is just a mind f…, uh, ra…, um, sexual assault, maybe. Not sure what is censored here.
    Are you contrasting an actual real world (what else can reality be??) with a fictional world of…what? Academics? And that would not be part of real world because……?? Or, are you putting real world in quotes because it is a ridiculous and obviously illogical and nonsensical categorization of the world and the social processes that inform it? If so, why use it? It is a tired and useless concept, almost as much as the concept of a work “family.” However you want to torture the concept of “family” to make it part of “organizational culture” handbooks, it still is a label in search of reality. Ironically, if you think about the reality of true “family dynamics” which can be best characterized as dysfunctional, conflict-ridden and prone to dissolution, then that actually does describe most academic departments. “Family” used in management-speak as a positive buzzword indicating harmony, cooperation and unity of mission is exactly what families are not, at least they aren’t in the real world. Also, comparing the demands for “professionalism” and “high expectations” in the military to those in academia is an exercise fraught with danger. If you have ever taught for long, as I have, you will come to appreciate what I mean here.

  • yellow1

    Now that GA Perimeter’s (Rob’s school) plan to make up that budget issue/error/whatever has been announced, I can assure you that they are living in the real world.

  • 3rdtyrant

    Are you willing to admit that your assumptions about team-playing-as-the-highest-ideal could be erroneous?  One could mention a number of historical anecdotes where people were great team players, but still essentially immoral.

    Furthermore, your assumption that the stated goal of any given university is the best or the most virtuous goal for the university  is plainly wrong.  While we can assume safely that there are intelligent administrators out there, we also must accept that their opposites exist as well, and that merely appending a mission statement to something is hardly an indication of its reasonableness, virtue, or utility.

    Finally, since when is the university not the real world?  Are the ideals of public and private virtue somehow unreal?  Is the idea that the will of an administration ought not go unchallenged somehow inapplicable in, say, constitutional governments or democracies?

    Despite your protestations to the contrary, it is obvious that you either are an administrator or aspire to be one, because, of all the colleagues I have or have had, I have never known anyone to be so blatant in their unwillingness to challenge their own assumptions or to rely so blindly on the benevolence or intellect of an administration or mission statement.

    So, I think Rob is probably on the right track, despite your efforts to “advice” him and despite your failure to see his point.  If you fail to see the value in multiple perspectives, in academic freedom, in willing self-assessment, or in entertaining an idea even if you don’t adopt it, then perhaps the flaw isn’t in Rob’s reasoning, despite your condescending tone.

  • jandam

    Socratease2:

    Fortunately, I addressed your concerns about dysfunction in the family, in my comments, by suggesting, “Team dynamics will always demand that the team forge a workable union by
    going through the team development process of forming, storming,
    norming, performing, and adjourning” Thus, dysfunctions are expected as my comments suggest, but they can also be worked on by focusing the group on the mission and goals of the organization, unlike a typical home family. Find out more about the team development process.

    Secondly, my job as faculty, where thinking and intellectual work is required, is the easiest job I have ever done in my life, and I have done lots of pretty interesting things in my life time. Nothing is this easy in the “real” world. The “real world” is tougher. I engage in doctoral dissertations which can be a tedious task, given lots of reading, and yet, it does not come close to the challenges of the “real world” Perhaps, all these academic stuff is easy for me because I enjoy intellectual engagement.

    Finally, after service in the military, I quickly learned the true meaning of teamwork, conscientiousness, and ethics. If you have ever served in the military, you will come to appreciate what professionalism and ethics really means. And I am not sure how your length of teaching service prepares one to be professional and ethical at all times. I do not see the link.

     

  • jandam

    3rdtyrant:

    Somewhere along the line, you, and many more confused faculty out there, will have to first accept that you have an employee-employer relationship. This means you are first and foremost, an “EMPLOYEE.” In that relationship, especially in these tough economic times, the exchange of your labor as an employee for a fee from your employer, is all that matters. Your labor involves shaping minds. The term “faculty” is just a way to stroke egos or make many feel happy about the color of the flowers in their gardens or how bright the sun is on that particular day.

    This means, part of your contract does not require you to play politics or decide what form of political movement you will like to engage in the workplace. If there is any part of our contract that states you can do this, please show it to us so that we can all see. Your political goals are yours, once you are done teaching your classes or performing tasks clearly stated in your job description and contract. Your classroom is your workplace and your association with the university is on a contract basis which can be terminated once you fail to work with the institution as a team.

    If you have disdain for college authority, then you are free to take your intellectual assets elsewhere, where you may engage in acts that suit your purposes. With the university, you essentially have a deal—do your job and you get paid. Period. Now, how is that for the “real world”?

  • mzmaccalarian

    Are you saying that only serving in the military can teach people “the true meaning of teamwork, conscientiousness, and ethics”?

  • jandam

    Mzmaccalarian:

    No. Not at all. I was simply responding to Socratease2.

  • mzmaccalarian

    “Do more with less” is my least favorite buzzword/cliche. You cannot do more with less; you can only do less with less. Having to do less means that priorities will have to be set, clearly communicated and adhered to, and that there will be losers in the priorities lottery.

  • mzmaccalarian

    jandam:

    Good, because my parents damn well taught me to be conscientious and ethical, and I learned about teamwork as a high school athlete. Unfortunately, my Vice-Provost doesn’t seem to have any real comprehension of what those things entail.

  • Socratease2

    Ok, perhaps your use of the the  unfortunate jargon string ”

    forming, storming, norming, performing, and adjourning” is meant to have some connection to how groups/families struggle through to conflict resolution. To me, that “formula” is a mere reductionist model of the prescribed steps taken to achieve group think and as your military experience seems important to you, I believe you will agree the “map” is not the “territory.”  The complexity of human social dynamics seems to be disserved when reduced to rhymes.

    So you agree that the use of “family” in a workplace or organization is used in a very different way, with a different definition and purpose than when applied to a real family. Real families don’t have mission statements and organizational goals as you point out.

    Yes, yes, bully for your semper fi experiences, clearly there is no other way to learn about professionalism and ethics. Guess a military dictatorship is the best route to benevolent government.

    And, since intellectual effort comes so easily to you, why do you just  keep repeating  that nonsense about the real world and not explaining to me why that is not a ridiculous notion. Let’s hear your reasoned philosophy that supports your claim. It didn’t make sense in the first post and doesn’t make any more sense now. It is easy to get a PhD, land a full time teaching job, research/teach/write and achieve tenure? People who do that are not in the real world? Get real. If I had to take out terrorist insurgents at my PhD defense would that bring me into the real world?  Let me guess, you will respond that the real world is one where the military is involved. But I wouuld love a list of your jobs/life experiences  that fall into the different categories of reality. Are there only two? Real and unreal? Which one does this conversation fall into?

  • jandam

    Socratease2:

    I am fairly disappointed with your incoherence because I thought you would come up with ideas rather than taking the words of others in a very petty and childish way. However, thanks for at least engaging. If you choose to continue to speak like a wounded Lion, then be my guest.

  • redweather

    What Rob leaves out of his column is that these buzzwords often issued from the mouth of GPC’s recently “fired” president, Anthony Tricoli.  I put “fired” in quotation marks because Tricoli and his lawyer(s) are apparently still at odds with the Georgia Board of Regents as to what exactly happened a couple of weeks ago.  Was he “fired”?  Or did he “step down”?  Or did “something else” happen? 

    In any event, while Tricoli was still in “power” he and his team were buzzword-crazed.  They also loved acronyms.  So not only did we get a steady dose of buzzwords, they were served up in memorably lame acronyms.

  • graddirector

    Every thing you say is true for leaders who work with a constituency that has no ability to think critically about evidence and thus may be susceptible to buzz words that attempt to put a positive spin on any situation, no matter how bad it really  is.  However, for this very reason, this style of leadership is very destructive and demoralizing when one is trying to lead a group of people specifically trained to analyze evidence and come to reasoned conclusions (that is the primary goal of Ph.D. level education).  Yes, it is belittling to faculty when they are not treated as professionals and instead are treated as “sheep to be led” (the goal of the military is to instill instance obedience no matter what the order, it is not to instill “professionalism” in the traditional meaning of the word). 

    When one is leading folks whose job is to make reasoned conclusions from evidence, a buzz word laden leadership style is not effective, it is much better to make information transparent and then explain decisions based on that evidence honestly.  The reason this is a bad plan in the military is that actions need to be made on a minute’s notice, you can not have your soldiers asking “Why am I charging that gun emplacement?”, you need them to obey instantly.  Analysis of evidence is not desirable here.  In contrast, I was hired to analyze evidence and come to conclusions and to teach others to do so as well.  My job is not to be blindly obedient when upper level decisions are being made that appear to be actively destructive to the university.  The only reason I care is that I DO CARE about my “departments goals, mission, and mission statement”, otherwise, it would not matter to me if the place falls apart, I can probably retire before it is completely destroyed.

    I do realize that I am in an employer-employee relationship and do know that in the end my choices are to deal with my employer as is or change jobs. However, the point of the original essay is to point out what EFFECTIVE leadership is in an academic setting and to contrast it with what many of us are stuck with. Effective leaders are going to get a whole lot more out of their employees (in this case faculty), if the management style is the right one for the group to be led.

  • robjenkins

    I’m feeling awful now for suggesting that sometimes administrators condescend to faculty. Your posts, jandam, have shown me the error of my ways.

  • superdude

    This article is typical of faculty who wish to distance themselves from any responsibility beyond their own narrow self-interest.  Are we faculty not part of a department?  Part of a college or university?

    Do we not wish to have a say in how the department, college, or university operates?  Are we not interested in the well-being of our department, college, or university?  Of course we do; therefore we are a “team”.  Thus, appeals to coordination, teamwork, and cooperation are not misplaced or misguided.  They are simply calls to set aside personal rivalries, petty grudges, or narrow self-interest and work on a project that might make the larger whole a little better.

    But, perhaps the author is “that” faculty member who shows up at meetings, complains loudly, and then never does anything about the situation he’s complaining about (you know we all have “that” guy on campus).  They’re not respected by either their fellow faculty or the administration, so I submit that we perhaps shouldn’t listen to this author.

  • robjenkins

    Yeah, that’s me, “superdude.” Always complaining, never doing anything about it. Congratulations. You nailed it.

  • jandam

    Dear Robjenkins:

    Do not feel bad. I am very pleased that you brought this article to the forefront because all too often, this is the state of affairs in many departments. So, I want to thank you for being honest and for raising an issue that I truly believe is very important in many departments out there.

    In a sense, you have done all of us a favor by bringing the reality of our ways as faculty, to the fore front. And, believe it or not, you can still challenge the administration without sabotaging their efforts. This is usually a diplomatic tactic, which I learned many years ago. However, I encourage to have alternatives or establish tenure first, before doing so.

    So, thank you for engaging us with this outstanding topic.

  • jandam

    Graddirector:

    Very well said. Point taken. I agree with what you have said. While there are very few effective leaders out there (I speak from my personal experience), most of us are saddled with the sort of leadership that “belittles”, as described by the article. And in the event that under these circumstances, there are more faculty members who DO NOT CARE than those WHO CARE, then what happens to the mission and goals of the department? Do we stay and fulfill the goals of the department whether we care or not, or do we move to other greener pastures with our intellectual gifts? If we choose to stay, what good is it to worry about the leadership style, which for more reasons than one, will most likely be questionable?

    My view is that the goal of the department is much greater and larger than the leader itself, although the leader can modify and direct the fulfillment of those goals. So, does it really matter whether the department has a leader or not, or whether the leader is effective or not? To challenge the leader on whether they are effective or not, simply based on their leadership style, can appear insulting to an administrator charged with leading a department, in the same way that faculty might perceive certain terms that same leader may deploy, as “belittling” and insulting.

    Thus, challenging a leader based on the goals and mission of the department is a far better and more productive channel than worrying about the leadership style, or whether it is effective or not. Thus, focusing on issues of intellect such as strategy, could be a more productive route for faculty to voice their concerns. To this end, the leader can say or deploy all the crazy terms they are capable of creating in their minds, and yet will ultimately have to deal with a faculty that challenges the strategy in fulfilling the mission of the department. Unfortunately, many faculty are yet to see the power of challenging strategy. What say you?

  • jandam

    Yellow1:

    I agree. Remember that few of us ever get to live in the type of real world that Rob’s school may be experiencing.

  • robjenkins

    I perceive, jandam, that you have a brilliant future as a higher ed administrator. No doubt you will be a college president one day, if you are not already.

  • superdude

     Your sarcastic “responses” to all the critiques of your post suggest that I’m right.  My guess is that you are a disaffected and non-participatory faculty member, one who is content to lob bombs, but not one to actually *do* anything about making your institution better.  Your responses have been utterly devoid of content (and your initial article wasn’t much more than whining).  What have you got?

    Cue trite response about me being a toady for administration in 3, 2, 1…

  • graddirector

     Unfortunately,  departmental and university goals can be completely derailed by ineffective leadership.  Even though I do care, it is very difficult to “stay motivated” to pursue goals when you realize that they  are only supported by lip service instead of in actuality (the laudable goal which is supported by no budget).  I just got burned in this way by spending a large amount of time on one of these goals which was stated by the upper level administration and enthusiastically (and genuinely) promulgated by a low level administrator.  However, after alot of effort, it turns out that no resources were committed to the goal so I wasted my time (even after asking said upper level administrators whether there was room in the budget, turns out that there never was).

     It is also difficult to stay motivated when you work on a stated goal of the upper level administration, but instead of receiving support (or even a pat on the back), you have to fight every step of the way to get budget and administrative models in place to actually get it to work (in one case this required a very very heated argument with a dean mediated by a institute director to get this done).  In that case, it is very easy to say “why bother”.  Since I am the type of person to usually finish what I start, this has not prevented my programs from happening, but when I think of how much time I have wasted dragging administrators from their weasel words into reality, I want to scream.  Oh for an administrator with both vision and a practical understanding of how to actually motivate creative people.  Many of my colleagues would be willing to work on these type of things, but they are unwilling to do so when their efforts are so often wasted.
     

  • graddirector

    As someone who does do stuff, I see your point about some of my colleagues current behavior. However, also as someone who does stuff, I can understand why they would not bother.  Most of my colleagues have taken the reins of some initiative, idea or task force at one time or the other.  In most of these cases, this effort died, not at the faculty level, but due to a dropped ball by an administrator or due to a “final task force report” which remained in a drawer instead of affecting policy at my institution.  Once enough of this has happened, it is not at all surprising that folks are dis-motivated to work on anything else. Why take on anything beyond your basic job duties if the result is completely wasted effort.  This is why I avoid large swathes of service “opportunities” at my institution that deal with issues that my “leadership” is particularly prone to just play lip service to.

    Maybe I can only dream, but to have an administrator whose words you can trust who will actively support ones efforts to fulfill the larger institution’s goals would be amazing.

  • robjenkins

    My responses have been sarcastic because a) it’s fun; and b) people who are stunningly condescending and tone-deaf (like jandam) and people who leap to ridiculous and unsupported conclusions about someone they don’t even know (like you) deserve sarcastic responses.

    In point of fact, I’ve been in this profession for 27 years. I’ve worked at six different schools in four states. I was a department chair for seven years, and I’ve also been an academic dean and director of two large programs. I’ve been a member of and was elected chair of a faculty senate, and I’ve served at least once on just about every committee there is, chairing probably half of them at one point or another.

    Through it all, what I’ve  learned is not only that I prefer leaders who avoid meaningless cliches but that those who embrace that sort of rhetoric are rarely effective. I’ve also observed that, when it comes to community college leaders, the latter make up the overwhelming majority, which is why I found it so refreshing to encounter one of the former. I may be somewhat disaffected at this point in my career, but that is certainly not without reason. And I haven’t stopped trying to “do something” about the problems I perceive: I’m writing about them, for a national publication, using my own name (although I’m thinking about changing it to “superrob”).

    Finally, the fact that so many of the comments here echo my sentiments suggests that I am not nearly as far off base as you and jandam suggest.

    Rob

  • jandam

    Robjenkins:

    Not once did you mention your experience in several or other industries besides a university. This suggests a very narrow view of the world around you. Thus, your questionable complaints, right? And, you think 27 years in the same industry gives you enough experience? I do have less years than you in the education industry, but I have worked in about 4 entirely different industries, to know that your whining and complaint are just signs of what is wrong with faculty that does not live in the “real” world. Try working in many more disparate industries in order to get a better understanding of how broad the world really is, relative to the shallow belief that terms such as “family” and “team” are condescending. Who knows, you might one day come along to complain about you have disdain for Chairs who stutter when they speak, or for administrators who pick their noses when speaking at a meeting, or even how you dislike new faculty that stare you in the eye, right? All talk, no action.—Typical faculty whinning about everything under sun.

  • jandam

    robjenkins:

    Just got thinking about your comment again: 27 years in the same industry. This is amazing! How do you convincingly teach students with a vast set of experiences in just one narrow industry? Are your classes exciting at all? I say this because this may account for the reason why you are unaware that in many industries, or the “real world”, terms such as “family” and “team” are used very often, with the intent of actually helping the organization meets its goals and objectives. It should not be a source for discomfort for any experienced individual.

    Rob, in the last 20 years, I have worked in the aviation industry, food industry, oil industry, Auto industry, military, government services, financial industry, and education industry. So, you see, its pretty hard for my students to get bored in my class as I bring these experiences to the class each day. It has been exciting learning so much about other industries and how they do things. What we need these days is faculty with substantial experience in many other industries, to help shape our colleges and university. Those steeped in college traditions will become dinosaurs very soon. Just a thought!