The IT department at the State University of New York College of Technology at Delhi has come up with a nice idea: Staff members have built a group blog that aims to put the department in close contact with the campus community.
The blog has already touched on a number of issues that might be of interest to students and professors — like the college’s domain name, its helpdesk, and its plans (or lack thereof) to migrate to Microsoft’s Vista operating system. “There’s a fair bit of ‘thinking out loud’ here, too,” writes Michael Feldstein of e-Literate, “which is…well…not the sort of bravery one expects from campus bureaucracy.”
All in all, this seems like a good public-relations move and a potential boon to Delhi’s IT policy makers. Does anyone know of other IT offices that have taken on similar outreach projects? —Brock Read