![]() From Drake University’s undergraduate-admissions home page |
The problem: High-school students are so bombarded with bland college-marketing brochures that they can barely distinguish one institution from another.
The solution: Slap a big “D+” logo on the front of your undergraduate-recruitment brochure, tell people you’re being “edgy,” and then sit back and wait for the applications to roll in.
That’s what marketing officials at Drake University did as part of a new campaign called “The Drake Advantage.” The text of the undergraduate-admissions page reads: “When we talk about D+, that’s what we mean. Every moment at Drake is one that has to the power to educate, to transform, to open minds and to unleash potential — to introduce who you are, to who you hope to become.”
Reading this, we’re led to believe that either some prankster hacked Drake’s Web site, or someone in Iowa accidentally ingested some rye ergot.
But despite being lampooned in the advertising world, Drake officials are actually defending the campaign, which was done in conjunction with Stamats Communications, “a firm specializing in higher education communications.”
The education blog of the Des Moines Register reports that Tom Delahunt, vice president for admission and student financial planning, and Debra Lukehart, executive marketing director, responded to faculty and alumni criticism via an e-mail message. Conceding that faculty and staff members should have been allowed to preview the campaign before its release, the letter nonetheless explains that the concept was rigorously tested on 921 mostly Midwestern high-school students.
In an online survey, “more than three-quarters of the respondents indicated the cover grabbed their attention either a little or a lot,” the letter says. “In addition, nearly 90 percent of the respondents felt the concept was unique from other college and university materials they have seen.”
The letter further states that “D+ was not designed to stand alone or represent a grade,” but was instead intended “to be paired with prose and draw attention to the distinctive advantages of the Drake experience.”
Criticism notwithstanding, Drake seems to be sticking to its story. The letter concludes:
“Members of the Office of Admission and the Office of Marketing and Communication will continue to monitor the effectiveness of the Drake Advantage campaign throughout the admission cycle.” —Don Troop



21 Responses to Did Drake’s Ad Campaign Give Itself a Near-Failing Grade?
wendyflynn - September 2, 2010 at 4:13 pm
I give it an F.
neudy - September 2, 2010 at 4:21 pm
Good for them – ‘towing the line’ does not get you recognized. Doing something out of the ordinary will set you apart from the ‘pack’. As professors, we always profess to ‘thinking outside the box’ and that is what they did. Congrats to Office of Admissions for embracing change.
ericstoller - September 2, 2010 at 4:22 pm
Seems like the campaign is working really well. How many people had not even heard of Drake before now? They have generated a lot of media buzz. People will be curious…
11230146 - September 2, 2010 at 4:28 pm
“A near failure?” What metric are you using? If this is a just-launched recruitment campaign, I suggest we reserve the obituary until next fall. Seems to me there’s lots of “judging a book by its cover” going on here. Has anyone taken the time time to read the book? We are in the education business, right?
pennstateomr - September 2, 2010 at 4:34 pm
If they have legitimate market research to back it up then they did their due diligence. I wouldn’t have run with this, but if the research indicated no problems, and it created awareness, then that is what we all want. Right?
alundcha - September 2, 2010 at 4:45 pm
Since when is unique synonymous with high quality or informative?
rick1952 - September 2, 2010 at 5:12 pm
OK folks, lighten up a little. Remember who the target audience is; not mature adults who are charged with the responsibility of educating young people. The target is the young person who might otherwise overlook Drake in the plethora of advertising hype that is called “admissions materials.” And, let’s not pretend that admissions, especially in it most recent incarnation as “enrollment management”, is anything other than marketing.Actually, the D+ concept is a sound one – create a little cognitive dissonance and increase the likelihood that more time and attention will be given to resolving the contradiction.Any marketing campaign is subject to lampooning, so Drake can expect to be lampooned for this by some wag (young or old.) I guess that’s OK if the goal is to get people to talk about your institution.If I were at Drake, the more important question I would ask is: is our educational program one that really provides an advantage worth having? Followed by: How do I contribute to making it an advantage?
patmoran - September 2, 2010 at 6:22 pm
Amen, Rick ’52. It’s more than a little scarey when higher education pundits. i.e., “learned persons” immediately dismiss anything new and different (oh no, not INNOVATION)based merely on ” it’s not the way we’ve always done it” or, heaven forbid, flies in the face of “tradition”. To “alundcha” since when has marketing adhered to any measure of “high quality”? All of us baby-boomers running the largest percentage of post-secondary institutional academic and administrative divisions/departments can sing jingles from commercials dating back forty and fifty years! I don’t think any of us would consider little ditties like Brylcreem’s “a little dab’ll do ya” or “Plop, Plop, Fizz, Fizz, oh what a relief it is”, or “double your pleasure, double your fun…” and let’s not forget “I wish I were an Oscar Meyer weiner” even close to the lowest measure of “high quality or informative..”, but, by golly, we can all sing them and probably remember the characters in the commercials! Just like the billboards on highways that say something to the effect of “does billboard advertising work? This one just did”, Drake’s campaign is grabbing the attention of KIDS and most likely, kids’ PARENTS, too. In a time when colleges are actually closing for lack of funds, I’m not prepared to criticize Drake’s or any other post-2nd attempts to bring in students. I plan on watching with interest Drake’s enrollment over the next year….and, BTW, I’D NEVER HEARD OF DRAKE UNTIL THIS ARTICLE ON THIS AD CAMPAIGN!!!!!
_perplexed_ - September 2, 2010 at 6:28 pm
I used to think that Drake was a good quality liberal arts college. Now I think Drake is a product to hype…and good products don’t need hype.
cwinton - September 2, 2010 at 7:09 pm
The message says to me “we’re somewhat less than satisfactory, but at least we admit it.” Unlike rick1952 (#7), I think the constituency to consider is more likely parents and guidance counselors than students. The question Drake does not seem to have considered is how those folks might react. I doubt they did a market test to find out. My guess is that a brochure with this kind of message is destined for the old round file. It certainly is unlikely to be prominently displayed with those of others.
dank48 - September 3, 2010 at 8:48 am
It’s interesting to see how many people confidently judge this supposedly “edgy” campaign at the very start. No doubt they ask their students to evaluate their teaching on the first day of the semester. The only question worth asking about this campaign is “Did it work?” Note the tense. “Will it work?” is speculation and nothing more.
thparticuth - September 3, 2010 at 9:29 am
We need to remember that the target is not academia, nor is it the blogosphere. The target is a 16-year-old high school kid in the Midwest who is likely going to receive viewbooks from every college in Iowa, Illinois, Kansas and Nebraska. Which one of these is that kid going to pick up first, or even notice? Everybody is arguing that this is about Drake’s brand. This is not a branding campaign… it’s a campaign designed to keep an expensive, informative and colorful piece of marketing material from getting thrown in the trash unopened. I bet it’s going to do all that it’s supposed to.
greenhills73 - September 3, 2010 at 9:51 am
Being a Kansan, some of my kids’ classmates went to Drake so I knew of it but didn’t know a lot about it. With my oldest child, I created a file alphabetizing all the college brochures by state, and it was crammed full. By the time my youngest was receiving them, I even tossed some into the recycling almost immediately if they looked dull. I would certainly have taken a look at this one and I think I would have interpreted it the way it was intended.
kevinsime - September 3, 2010 at 11:08 am
The disconnect is that the image conveyed by the logo doesn’t seem to fit the brand of the school. Drake is something of any Ivy-leaguish university. If they were known for–or aspiring to be–more of a creative, high-energy, risk-taking university I think the logo would fit better. Also critical is that Drake officials didn’t get any input or even give a heads-up to their own faculty and staff. If you’re taking a risk, prepare your number one brand ambassadors–your own employees and students. They may not be the target for the campaign, but they and the alumni can kill it in a heartbeat with lost respect and lost financial contributions. Perhaps adding the “rake” with the Big D would have bridged the gap. Keep the D prominent enough that you get the D+ concept across, but still keep the full name present. Regardless, I give the school a B+ for creativity and risk, a C- for foresight and execution.
45historybuff - September 3, 2010 at 12:01 pm
As a Drake alum and as a parent of a high school sophomore who is just starting to look at schools, I am not impressed. In fact, it completely turns me off.
22116123 - September 3, 2010 at 1:09 pm
I am a former Drake faculty member who accepted a dean’s position elsewhere. As Dean, I was much involved in the rebranding effort on my current campus and learned much about how one markets to target student audiences. Our alumni did not like many things about the changes – who likes change anyway? – but our President reminded them that we were not trying to recruit THEM to come back as undergrads. When I saw the Drake campaign I thought that it made sense and is fully backed up by the brand promise offered therein: your potential plus our opportunities is the Drake advantage. The stylized Drake “D,” which was adopted previously as part of a branding effort, should be recognized as a symbol of Drake, not a symbol of a grade. I do agree with Rick1952 that the faculty at Drake should be asking themselves how they contribute to keeping the promise. I believe my former colleagues remain up to the task.
washingtonwarrior - September 3, 2010 at 1:53 pm
Stamats is actually a very popular, reputable higher ed ad agency. They’ve done a lot of great work all over North America.
11230146 - September 3, 2010 at 7:51 pm
Bash away, but don’t lose sight of the fact that this campaign (or whatever it is) seems to be doing exactly what effective recruitment marketing efforts are supposed to do: capture attention, stimulate thought and buzz about Drake University (Drake never came up around our kitchen table until last night), driving people to Drake’s website, and causing quite a commotion that will ultimately result in more of the world knowing about Drake University. Those enlightened souls who understand and even enjoy well-executed irony will chuckle and tip their hat to what may end up being a milestone in college marketing history. Those who don’t appreciate irony will write scathing comments like some of the snarky ones above. Come one, people…lighten up. It’s only marketing. And it seems to be working. Hats off to Drake.
mal1000 - September 4, 2010 at 8:23 am
“Drake is something of any Ivy-leaguish university” (kevinsime)????!!!I don’t know what you mean by “Ivy-leaguish”, but if you mean that Drake is something akin to an Ivy League institution, you are way, way off.
drgrieves - September 4, 2010 at 11:36 am
Stamats may be reputable, but on my campus the reputation is “There’s seventy grand we’ll never see again.”
speechwriter - September 7, 2010 at 5:36 pm
Here’s a study in social media: how many bloggers defending the marketing firm work for the marketing firm?