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Five Tips for Surviving Advising Season

October 5, 2011, 4:57 pm

RegistrationMention “advising students” as part of faculty workload, and people off-campus probably conjure warm images of a faculty member expansively chatting with a student, probably a major, about future plans, career prospects, and, of course, next semester’s schedule, which is always full of courses the student wants to take, that don’t conflict, and that fulfill requirements for the major.

And maybe that picture still holds at some schools. But on many campuses, “advising” first and foremost means the fall and spring advising seasons, in which faculty can meet with 30-50 students or more over a period of a few weeks, in order to help them get the courses they need to develop as students, but also to get through the degree in a reasonable period of time. At my campus, students have to get a PIN, which changes every semester, from their advisor in order to register for classes. In such a context, the kinds of conversations envisaged above aren’t going to happen. (To be fair, those kinds of expansive discussions can happen at other times during the semester–but that’s not what administrators mean when they talk about advising.)

The list of PINs came out this week at my campus, which means that the advising season is coming up soon. Here’re some strategies for efficient advising:

  • Use a digital sign-up sheet. I’m not sure if we’re *required* to tape sign-up sheets to our door, but we are encouraged to do so, and students complain if they’re not there. Following George’s advice last year, I use Tungle.me to schedule appointments. I like this because all the appointments get pushed into my calendar, which helps me be more prepared. I can also contact the student easily if something goes wrong with my schedule. (An alternative: Google Calendar can handle appointment slots, if both parties use it.
  • Another benefit of the digital sign-up sheet: It makes it easy for me to remind students to be prepared for advising! Students need to have *some* idea of the courses available, and what they might like to take–and what will work with their schedule. Your campus’s online portal for students probably lets them do a degree analysis, which they would ideally have done before arriving. A little reminder to students that they should have taken these small steps in enormously helpful.
  • Follow the Tenured Radical’s advice, and make sure your advising workload is consistent with the rest of your department. In my department, one of the potential areas for inequity is that graduate advisors have a much lower workload than undergraduate advisors. First, our grad program is small, and second, there’s a bureaucratic mechanism for grad students to avoid the PIN requirement. It’s a dream! But that means that others in the department get hammered with students.
  • Before the students show up, make a list of of emergency advising numbers. This can be on your computer, or a 3×5 card or sticky note by your phone, but it’s really handy to have on hand the phone numbers for various resources available to you: the registrar, dean’s office, department administrative assistant, advising center . . . it will be different at each school. Not having to look those numbers up is handy when time is short.
  • It’s also probably a good idea to make notes after advising appointments. Some of your advisees you’ll know well, because they’ve been in one or more of your classes. Others you only see during advising season–but that still could be six or more meetings over the course of their career. The more you can remember about their interests, constraints, and so forth, the better the experience will be for you both.

What about you? Do you have tips for advising students during registration season? Let us know in comments.

Photo “Registration” by Flickr user euthman / Creative Commons licensed

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  • patbowne

    Probably most people already do this, but I discovered through trial and error that students need to make a four-year plan to ensure they get required courses into their schedules. And this means they need  a  list of when rotating courses will be offered. I used to spend an hour with each new advisee figuring this out; now our division maintains such a list, updated every semester, and I can hand it to a student and tell her to make up her own four-year plan.

  • recalcitrant

    After having worked at different institutions it is interesting to see how the role of the faculty advisor shifts from place to place even within the same institution.  Where I currently work, each college has a different policy for when students move from staff advisors to faculty.   Two other offices that you might want to add to your emergency contact list might include financial aid and student counseling.  The subtle nuances of managing financial aid and scholarships can come back and bite you and your advisees so beware.  I also have found that I can function as a good sounding board for academic issues and many personal issues but some things that my students work through are well beyond my capacity and they don’t often think to turn to other campus resources.

  • http://about.me/jbj Jason B. Jones

    I strongly agree with this. When I was newer, I used to think I could handle whatever students might bring to me . . . Hah! Now I tend to think that unlocking campus resources for students who might not know how to navigate a bureaucracy is better for everyone.

  • http://about.me/jbj Jason B. Jones

    True! Our department just adopted a course rotation, which should make things easier.

    A friend of mine in another department often teaches first-year experience courses, and she routinely has them write out four-year plans, so that they can see what they need to do to graduate, including *when* they need to do it.  This was so excellent an idea that I stole it outright.

  • PhysicsRunner

    I just thought I’d add a positive note for the use of the Google calendar appointment feature. I tried setting up advising appointments last semester by sharing an advising calendar in Google with my students. It worked acceptably well but had some issues (like the time one of my students deleted all of the appointments because he did not realize he was viewing a common copy and not just his own calendar). This time around I tried using the new appointment feature and so far it seems to be working great. Our campus rolled out Google apps for our students some time ago so they all have accounts. That made it particularly easy for me to try this solution. Once a student picks a time, which they do by browsing a web page whose link you send them, it takes two clicks of the mouse to make the appointment. I’m hoping that makes it so easy that I won’t have as many procrastinators. I usually struggle just getting everyone to make an appointment.

  • lithead

    Yes, I feel part of my job as an adviser is to teach students how to find the answers for themselves–how to navigate that bureaucracy!–and so I find calling another office with them in the room is good for them to see.  Especially if I tell them who I am calling and why I am doing it, and where else I might have looked first.  (metacognition!)

  • alf11

    I totally agree. And I find many of our students, especially in the first year, bring few problem solving skills with them.  They want me to always TELL them how and where and when and what to do.  So sometimes I call; many times I give them the number and then follow up with them to see if they called.

  • alf11

    We also require/encourage students to arrive with a potential plan for the next semester already worked out.  Then they take more ownership of the process, and I have more time for talking about those expansive issues.

  • AlexHalavais

    Another plug for tungle.me . I’ve been using it for the last year and a half or so. They used to have a strange deal where students *had* to indicate two sign-up times. It still does this by default, but you can easily switch the options. Makes life *way* easier.

    I also do a quick survey form for them to fill out (via Google forms) before they come to me. Only about half do, unfortunately. I ask the normal things there (what do you plan to take, etc.) but also do things like ask seniors what they wish they had known when they were sophomores, then compile and provide this as an evolving document to the underclassmen.

  • raza_khan

    Faculty advising might be the best decision a student makes in attending and adhering to the advice.   Please note that I did say Faculty advising.  Yes, there are some good non-faculty advisors but it is essential that a student does at some point sits down with the faculty.

    As some have eluded too,the students do need to map our a four year plan from Year ONE and not wait till the end of second year to declare a major!!!

    Raza

    ________________________

    Dr. Raza Khan

    Chemistry Faculty

    Dr.Raza.Khan@Gmail.com

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