Organizing a professional conference can be gut-wrenching. Will enough people register? Will the concurrent sessions be compelling? Will the keynote speaker be delayed by thunderstorms in Houston?
Three days before one particular conference, I was relieved to receive the keynoter’s slides, as the content she included was exactly what I’d hoped to see … until I got to slide 16. There, toward the bottom of a list of companies that had lost their way in the integrity jungle, was the name of the company that was underwriting the conference, and, hence, her address. I panicked.
This experience (which actually ended without anyone crying, bleeding, or suing) provided me with about a dog year of experience in corporate and academic diplomacy, and demonstrated the career-development benefits of professional service and community volunteer work.
To be sure, there are some who argue that these kinds of activities are a distraction from “real work” and encourage their colleagues to do the bare minimum required or expected. I think this perspective is misguided. Professional and community service provides opportunities to expand and extend professional contacts, expertise, and influence and can promote new ways of thinking by pulling us out of our routines and exposing us to different experiences and perspectives. Here are some of the lessons I’ve learned through service activities.
• You should ladder your certificates of deposit.
• Corporate sponsors have more to share than cash.
• The reasons donors give for offering financial support are often not the real reasons they donate money.
• By-laws can come to haunt you.
• If a speaker’s contract calls for fresh flowers in the dressing room, you may come to regret extending the invitation.
• How much cheese it takes to feed 250 people.
What have you learned from service in professional organizations or volunteer work within the community in which you live? Has this work enhanced your “day job” in any way?

