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Can We Make It Hard to Leave?

October 20, 2011, 11:37 am

I’ll be honest. The first time a dean asked me to consider establishing a dating service I was practically speechless. The second time, I uttered something unclever like “No, no, I’m in the Division of Human Resources, not the Division of Human Relationships.” By the third time a dating service was suggested, I was actually formulating a prototype. My university has yet to establish an academic version of Match.com, but I actually think it’s an interesting idea, and I’m impressed that the deans and department heads who have asked for such a service are concerned about the emotional lives of their faculty. Each time the dating-service idea surfaces, it’s prefaced by some version of, “I’m worried he will leave if he doesn’t find someone to hang out with on weekends.” These exchanges came to mind for me when I read my fellow On Hiring blogger Gene Fant’s recent post, I’m So Glad To Be Here (For a While Anyway).

In his post, Fant discussed potential warning signs that a recent hire is not fully committed to his institution. While the behaviors mentioned, e.g., failure to buy a house or change a cell phone’s area code, didn’t resonate with many readers, Fant was right to raise the issue. When people new to a community don’t settle in, they tend not to be happy or stay for very long.

While employment desperation can sometimes lead people to take jobs in places they don’t want to be, I think most people sign on to a new organization hoping to around stay for a while. So instead of blaming new hires for failing to fully commit, I think we should ask ourselves what we are doing to make new hires so willing to pick up and move. Or, framed more positively, what can academic institutions do to increase a new hire’s sense of community and organizational attachment?

Research in this area reveals that attention to both on-the job and off-the-job variables is crucial. Individuals are less likely to leave their organization when they can respond affirmatively to questions such as:

• Do you really love the place where you live?

• If you were to leave the community, would you miss your non-work friends?

• Are you active in one or more community organizations (e.g., churches, sports teams, schools, etc.)?

• Do you participate in cultural and recreational activities in your local area?

• Are you currently married?

• Is your spouse currently employed (in the same community)?

And yes, in my fellow blogger’s defense, “Do you own a home?” is also on the list!

How do we help new hires establish roots, make friends, find life partners and develop community networks? What strategies can we use to connect them to activities and organizations they will enjoy? What does it take to make people feel like they belong? Is your institution doing something innovative to build social capital?

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  • cwm4c

    But JBC did accurately predict & protest the expansion to college for everyone through programs like the GI Bill–saying it would make the Bachelor’s Degree the equivalent of the HS Diploma in 50 years–he was spot on!

  • antiutopia

    I work at a non-tenure granting institution that’s in the middle of a midwestern cornfield.  Literally.  First thing the VP asked is if I was going to buy a house in town.  His goal was to make me financially dependent upon staying in the area and on the college, but why would I want to commit to an institution that’s never going to commit to me?  On top of that, my wife teaches middle and high school, and area schools aren’t going to hire her because she didn’t grow up in the midwest or that particular part of it.  Why should we commit to a community that doesn’t particularly care for us?  If my employer had worked a bit to help my wife get a teaching job in town we may have bought a house here and treated this place like a place worth staying long term.  As it is, there’s no commitment to faculty on the part of administration and, in practice, no real respect for them either.  You only stay here if you’re too professionally undeveloped to get a job anywhere else or have roots in the area (grew up here, have family here, etc.).  I think you’re doing the right thing by asking what the institution can do, but the answer always begins with the idea that an institution needs to be a place worth staying.  Fant’s article and attitude disgusted me.  I’d teach high school before I taught at his college and would never apply to any open position at his school simply because of the attitude demonstrated by just one of its upper administrators.

  • goodeyes

    I worked at a university once in which I tried to get to know faculty, but quickly learned that the culture was “stick to yourself” instead of “welcome” to our family.   The friendly faculty left and the rest stayed. 

  • jderloshon

    Well, timing is everything.  Yesterday, several hundred faculty and staff members of Pepperdine University joined together in our Mullin Town Square on the Malibu campus, for an annual tradition called “Pepperdine Honors.”  The hour-long event included live music and food, and the honoring of people who had achieved career milestones (5, 10, 15 years etc. on up to 30 and 35 years!) and this year, 3 retirees.  Non-honorees sat at round, linen covered tables, munched on cold shrimp, tasty appetizers, and desserts, and chatted with colleagues and co-workers while the honoreers walked a red carpet and received hand shakes and gifts from senior management including President Andrew K. Benton.  Masters of Ceremonies celebrated the nature of the Pepperdine Community — service, initiative, integrity, and personal responsibility — and honorees received rousing applause as they took their bows. To those new to Pepperdine, say in their first couple of years, they got a glimpse of what it means to belong to a Pepperdine community that cares for them way beyond the tasks they perform. 

  • http://who-will-kiss-the-pig.blogspot.com Richard Grayson

    Sometimes you have to accept that people don’t want to stay and an administrator needs to say:
    Well, I have lost you; and I lost you fairly;
    In my own way, and with my full consent.
    Say what you will, kings in a tumbrel rarely
    Went to their deaths more proud than this one went.
    Some nights of apprehension and hot weeping
    I will confess; but that’s permitted me;
    Day dried my eyes; I was not one for keeping
    Rubbed in a cage a wing that would be free.
    If I had loved you less or played you slyly
    I might have held you for a summer more,
    But at the cost of words I value highly,
    And no such summer as the one before.
    Should I outlive this anguish—and men do—
    I shall have only good to say of you.
    – Edna St. Vincent Millay

  • hmcneece

    The fact is, you will increase retention 100 fold if new hires purchase a home rather than go in to a rental or worse, temporary housing with a trailing spouse/partner. Providing this assistance costs the institution absolutely nothing.  An Area Familiarization tour, which can be tailered to the candidate or new hires interests (entertainment, cultural, religious, schools, child/elder care facilities…. as well as housing) will enhance both recruiting and retention efforts for a minimal cost (usually $500-$1000). The problem with most institutions of higher education is the hiring process itself is so decentralized, it’s challenging (but not impossible) to “round up the troops”  and implement  a cohesive, comprehensive relocation program. Many schools still don’t even provide direction (and in some cases, no funding) for a basic household goods move. The Higher Ed market must embrace what the corporate world has known for decades.  A poorly executed relocation will result in a costly “repeat performance”.  Forward thinking Deans of Faculty and HR Talent Acquisition Managers look to HERS, Higher Education Relocation Specialists to assist in reaching their recruiting, relocation and retention goals. 

  • renellin

    Gosh I wonder if there might have been any other reason why people didn’t warm up to you and/or your wife? You would leave a job because your employer didn’t secure one for your wife too? You seem to have quite an attitude. It’s interesting that the college didn’t care about you, the people didn’t like your background which is clearly superior to theirs and if an administrator is nice to you, you immediately get suspicious and assume he is laying some sort of trap. You don’t really sound like you’re going to be happy anywhere.

  • sparkyman

    At new faculty orientation this year, we added a family picnic at the end of the day. Also, a first year faculty breakfast is held monthly to address issues as they come up. Outside speakers are scheduled as needed to provide more indepthly advice. The hope is to reinstitute a faculty mentoring program. As with other schools, we have been experiencing the loss of faculty who have even been granted tenure.

  • antiutopia

    The context of this discussion is an administrator judging new faculty unwilling to commit because s/he does not purchase a home in the community within two years if employment–as if that were more important than teaching or scholarship. My wife was asked by a principal in the area during her interview if she had family in the area. A colleague of mine did buy and is now trying to sell…and is being told to expect to lose $30k on the sale if lucky. Do these sound like two good reasons not to buy? This is the reality. Attitude follows accordingly.

  • antiutopia

    The context of this discussion is an administrator judging new faculty unwilling to commit because s/he does not purchase a home in the community within two years if employment–as if that were more important than teaching or scholarship.  My wife was asked by a principal in the area during her interview if she had family in the area.  A colleague of mine did buy and is now trying to sell…and is being told to expect to lose $30k on the sale if lucky.  Do these sound like two good reasons not to buy? This is the reality.  Attitude follows accordingly.

  • dochalladay

    Ducking to avoid flaming arrows regarding buying a home vs. not buying a home…

    OK good, now that I’m safe, I wanted to address the “dating service” idea. Along with Allison, I find the notion sort of silly on the surface, but think there’s a lot of real insight underneath it. I’m in a new TT job this year, in a new part of the world. I’m also queer, single, and in my early-30s. Honestly, dating prospects in my town are extremely slim, and the “off-campus” portion of my life here is unfulfilled. Hearing that universities do consider these very important non-curricular factors encourages me. I think that the more administrations can do to aid their faculty and staff in leading fulfilling, balanced lives, the more likely they are to retain these vital members of the campus community. It will never be a direct one-to-one relationship, but I feel like more often than not happy off campus equals happy on campus.

  • minnesotan

    It can’t help that that many people see the only way to get a significant bump in pay is to get another job offer. The unspoken rule is stay three years, then move to get your pay bump. Why not implement some sort of pay and benefits structure that rewards people who stay beyond the halfway point on the tenure track? Maybe more people would stick around, if they weren’t losing big money by not going back on the job market.

  • kgodwin

    I’m still completely confused by this obsession with getting tenure before buying a house.

    If it is unreasonable to expect that a person will purchase a house without tenure, and most of the professional world is ineligible for tenure (as most of the world isn’t teaching in K-12 or higher ed), who in the world is buying all of those houses out there?

    Don’t get me wrong – I understand that buying a house right now may or may not be a financial gamble of sorts.  But I don’t understand why tenure is a necessary prerequisite for buying a house?  What would y’all, honestly, say if an administrator cited their lack of tenure as the reason they didn’t purchase a house?  The argument makes no sense because they aren’t eligible for tenure.

    I am just completely baffled. 

  • antiutopia

    kgodwin — you’re thinking that faculty jobs are like other jobs.  The point is that a faculty job is -not- like other jobs.  Everyone with a Ph.D. would get a tenure track job if they could.  So the prudent thing to do in this job AND housing market is to get a tenure track job first, and then wait until you have tenure, or at least wait to see how things are going — see if you’re likely to get tenure.  If you’re denied tenure, at most places, you’re fired.  Out of a job.  You are reviewed extensively (or should be) and have quite a few difficult hurdles to jump in order to get tenure since it’s such a commitment on the part of your university.  It’s not just like an annual review where your employer is checking to see if you’re doing your job at a reasonable level — it’s an extensive review which must ultimately be voted on by the board. Many variables are involved. 

    Another fact about faculty jobs is that you’re almost certainly going to be unable to get one in the same city in which you’re currently living if you don’t get tenure.  It’s not like you can change firms in the same city.  Salespeople can sell anything anywhere.  Insurance people can get jobs in any number of firms in the same general area.  Same with construction.  Tenure track faculty are almost certainly going to have to move out of state to get another job.       

    What you should be asking instead is, Isn’t it crazy for any employer to care if their employees buy a house?  I know a couple of people who work in pharmaceutical sales.  Do you think their employers care if they “commit to the community”?  Do you think they’d even -ask- about a decision to buy a house?  Those who seem to care provide support — they know that a home purchase would tie the employee to the community, so they help them do it.  But what they don’t do is judge their quality as an employee by their willingness to buy a house.  That’s just dumb.  It does in fact make a little more sense of a faculty member with tenure, as the university is making a long-term commitment to them.  But I think the faculty member’s application for tenure is the only sign a university should need about the faculty member’s willingness to commit.  Anything else is frankly none of their damn business.       

  • kgodwin

    Don’t get me wrong – yeah, I think it’s positively absurd for employers to care about whether or not their employees are buying houses.  Measuring commitment to the community/institution by whether or not someone purchases a house is a sticky business at best.  It’s best described as an indicator, and, as with all indicators, it must be used in concert with other measures to really get at the concept you’re working with.

    My issue really is with the, “have to have tenure to buy a house,” thing.  

    Our faculty go up for tenure after three years.  I don’t see how one could save a reasonable down payment for a house in less than three years, especially with student loan debt, so I’m not sure why anyone would complain about a TT faculty member failing to buy a house.  I’ve never heard anyone at my institution complain about people failing to buy houses, anyway.  We just assume that if we’ve offered you a TT position, you’re going to make tenure, and you’re going to stay.  Naive, perhaps, but we only lose maybe 1 T/TT faculty member a year to something other than retirement.

    Our administrators, on the other hand, are what we call “at will” employees.  They can be cut loose every year on May 1 without stating a reason.  Well – all of them except one…the president.  The president gets a 3 year contract. But our chief academic officer?  One year contract.  Our deans?  One year contracts.  Registrar?  One year contract.  This is a heck of a lot less job security than faculty, with all of the same issues you’re talking about…they can’t just find another job in town.  They don’t hire registrars at the local firms…they don’t need their skill set.  Administrators are going to have to pull up roots and move if they lose their jobs, too.  

    We staff are kind of in a middle area.  Many of us are in the same boat as far as careers go – unless we want to change fields, we’d have to move, too.  For example, I’m in institutional research – that’s not a field that exists outside of academia.  Which isn’t to say that I couldn’t get a job outside of academia – I could – but so could most of the TT faculty at my institution – and probably yours, too.  We staff are unionized, so the institution can’t just cut us loose for no reason.  We can get laid off much more easily than the TT faculty, so we’re kind of on middle ground.

    The institution – especially the faculty – make no commitment to our administrators.  The faculty love thinking that it’s possible to toss an administrator out on their ear without cause every year, but they want administrators to make multi-year commitments to the institution.  

    I guess I’m just wondering, then, if you would think it crazy for an administrator at my institution to buy a house?

  • dbcarr

    At my first job, we bought a house within a year of moving to the new location. It seemed like less of a gamble then; the housing market was chugging along, as was the economy. We were confident that we could sell when the time came. (As it turned out, we sold barely before the market and the economy collapsed in the middle of the last decade, so it was more of a gamble than we thought.)

    Buying a house isn’t the real issue, though. Our feeling reluctant to leave had to do with being part of the community. Where we lived we were the odd ones in many ways. We weren’t particularly enamored of many social institutions around which many of our neighbors and colleagues’ lives revolved, although we tried to join some of them; we didn’t have any close family ties in the area; since it was a government and education town, a large portion of the town’s population was transient, which made it more difficult to establish long-term relationships with simpatico members of the community.

    Can the institution help in this regard? In most ways, no; the community is what it is. But in a few ways, yes; supporting social groups that intentionally accommodate the interests of partners and spouses might help. On-campus child care would certainly send a strong message. I’m skeptical of dating services, but any way that faculty and their families can feel as if the institution has an interest in some of their personal needs helps.

  • antiutopia

    kgodwin (couldn’t respond directly to your post that may appear below this reply):

    I’m not sure that even administrators are like faculty.  Someone in an admin job is in “management” or “finance” or “admissions” (which is “sales”) or IT or admin support.  These are all transferable to other fields.  No one in admin. has to stay in higher ed. admin. at whatever level they’re working.  A higher ed. faculty job is unlike anything else.  Someone with a Ph.D. in English is not immediately or obviously employable in other fields, and most grad programs in fields like English don’t teach their grad students how they may be.   

  • antiutopia

    To respond directly to some of the content of this article, I think it’s demeaning to ask anyone at a university to set up a dating service.  It’s also unnecessary.  There are quite a few out there. 

  • http://www.facebook.com/profile.php?id=691371226 Brian Kennelly

    Sounds familiar.

  • crankycat

    When I was recruited, the chair took time to find out about my outside interest in nature and arranged to have a current faculty member who shared that interest take me to some local hiking spots. Helped seal the deal.

  • mxims

    Unfortunately, commitment to a university does not mean that university is committed to you.  Three years ago, I joined a university that I dearly loved, with the promise of a full-time position when new budgets were considered.  A bought a lovely home, wanting to demonstrate my serious commitment to this institution.  Two months in, the economy collapsed.  My promised full-time position was lost in budget cuts.  I had to take a full-time professorship elsewhere, as it didn’t make sense to wait for a position that might never come around.  I still own my lovely condo in that city, which I visit every few months, as I made a commitment in my heart to that place.  I’m sorry to say that their commitment to me was not as binding.

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