Imagine you’re at a reception and encounter a colleague with something green in his teeth. Do you say something, or keep quiet?
I’ve polled several people about that and there seem to be three schools of thought. Some folks argue that pointing out the spinach or stray parsley is the right thing to do. Period. End of story. The second group worry about causing embarrassment and weigh the strength of the relationship in evaluating the best way to proceed. Still others tend to assess the situation based on their feelings about the person in question. Said one person in the third cohort, “If I like them, I’ll say something. If I don’t, I’ll keep quiet and let them go on like that for the rest of the night.”
I’m sure we all agree that having food in your teeth is not the kind of thing that can permanently destroy your career or credibility, but we often have opportunities to help people present themselves better or to be more successful. But do we step in, or do we hang back?
Because I’m grateful when people give me feedback, I tend to offer it to others, but there are certain matters that challenge me. My latest struggle is related to two colleagues who are members of what I call “The Had Went Society.” They are both very well educated, successful, smart, articulate, and engaging. They also say “had went” all the time, as in “I had went to his seminar” or “she had went to Northwestern.”
I like both of those people and it pains me to see others flinch during those “had went” moments, but conversations about speech habits often feel personal and intrusive. That’s why I didn’t say anything for a long time. Eventually, I decided the honorable thing was to mention it to them both, individually, of course. One said I must have misheard and one thanked me for my honesty. Did my unsolicited intervention change anything? Nope; not at all.
Perhaps you’ve noticed behavior that is “career limiting” for friends or colleagues. In addition to demonstrating grammatical challenges, they might be excessively sarcastic or negative, talk about themselves too much, show up late to every meeting, have a tendency to send vitriolic “reply all” e-mail manifestos, or drink too much at official functions. When you observe someone you actually like doing things that might have career consequences, do you speak up or keep quiet? How do you decide?

