Written with Michael Brown.
Mary: Mike, when you ended our last post with a “sense of a discipline,” you were referring to teaching. I also thought of the relationship between disciplines as knowledge domains and academic departments as profit centers. As an administrator, when I think of a discipline, I think of the division and containment of knowledge, the departments that stem from disciplines, and the enrollments and budgets associated with departments.
It is interesting to consider that disciplines were constructed to bring order and control to knowledge construction and now they are often used to bring order and control to the laboring bodies of professors. As an academic administrator, I have witnessed senior leaders manipulate faculty members by using loyalty to their disciplines to divide and conquer. While professors argue over the details of their areas of study and debate the rank-order of disciplines, provosts and vice presidents rearrange the very playing field on which faculty members are allowed to have these debates.
Mike: Let’s table the issue of disciplinarity for a later post and say a bit about your last point. I often hear people joking about faculty making a lot over a little. My own feeling is that our meetings confront us with administrative imperatives that make room for only small details. For example, an obligation to rate people for promotion or to appoint someone according to the reputation of his or her publisher or to accept letters of reference only from top departments makes very little sense as a principle. As a result, discussion at meetings often alternates between one detail and another as if each is absolutely crucial, since it is all we are allowed to consider. And, because faculty members are less and less permitted even to have input on general educational policies, principles always come up as what we should be discussing, even though we are pretty sure that it is futile to do so. As a result, these principles are bound to be expressed abstractly, in a way that looks as if they are intended to obfuscate — reinforcing a stereotype that justifies the exclusion of the faculty perspective.
In other words, we faculty members meet to ratify what we cannot control but are only able to debate, and we end up looking as if we should not be allowed to control precisely what creative intellectual work requires us to control.
Mary: Mike, I absolutely agree! The most important resource an academic institution has is the brain power and intellectual capacity of its faculty members. As an administrator, I feel that my imperative is to find ways to channel that capacity and creativity to improve the institution. I would like to think that most administrators feel this way.
However, I have to admit that you are correct in saying that many administrators feel that faculty members are unable to manage the business of higher education and that professors actually get in the way of efficiently running the institution. There are often jokes that if only we could get rid of the faculty, we would have a top-performing institution. I am often in the minority with my belief that the strength of higher ed is in the tension between administration and faculty. From my point of view, administrators are charged with simultaneously facilitating and constraining the creativity of the faculty. I see this as the ultimate challenge of administration.
Mike: I wish I could see more of what you’re talking about. I would love to meet more administrators who actually try to do this. I think that you are rarer than you seem to think you are. The tension you refer to as a strength exists independently of the difference between administrators and faculty members. That is, it is generally good to be creative within limits, but it’s often important to challenge limits. Administrators often feel that their experience as faculty members is not compromised by their sense of the requirements of their administrative position, but it seems to me that very few can actually retain their respect for and willingness to give weight to faculty members in determining many aspects of educational policy, including deciding standards for evaluating the work of colleagues. Institutional forces that respond to markets and that rely on the model of a business firm are now a bit overwhelming from the point of view of most faculty members.
As I see it, the tension exists, and I agree that it should allow the balance you yourself have achieved as an administrator. Institutionally, it is a tension faculty members feel without relief, and administrations are escalating it.
Mary: I think that escalation is often the result of the reality of constraints — most importantly, of time and money. Working with faculty members, working on creative endeavors, thinking differently — all of these require time. Most administrators I know are overworked, overbooked, and putting in more than 60-hour work weeks. They do not have the time to sit with professors to discuss their ideas, to facilitate creativity in their institution. I feel that this is unacceptable and it has to change. However, I think this change will be painful It will require greater commitment to collaboration, trust from both parties, and a higher tolerance for risk-taking from administrators.
Mike, you say that I am rare, but I think that the experiences of academics from my generation are different. Many of us place a strong value on personal time, work/life balance, and a meaningful work life. For me, meaningful administration means working with creative faculty members to bring about exciting new projects at my institution.
It would be nice to hear about the experiences of our readers. Although I am particularly interested in hearing about institutions where creative relationships between faculty and administration have flourished, I also want to hear about some of the worst-case scenarios.


6 Responses to Using Disciplines to Control Faculty
mhward - November 2, 2010 at 8:19 pm
I’m an administrator of eLearning in an over-sized, under-organised Uni in Australia. We recently had an article published about how we work with faculty staff. If you’re interested it’s here:
http://www.jofde.ca/index.php/jde/article/view/614 We’ve been building these relationships for about 6 years now, and we still have a long way to go to understand each other. One thing that I think really helps an administrator working across faculties is to work on their ‘epistemic fluency’ – their ability to talk and understand the paradigms that different disciplines work in and the things that they value and how these differ from what central admin units feel that they need to operate..
quidditas - November 3, 2010 at 8:21 am
I wish the faculty representative here had given us a better idea of what he actually means when he says the administration limits the creativity of the faculty. It seems to me that there are standard administrative forms (course units, for example) that admin expects faculty to provide, but faculty have considerable freedom to in terms of content provision. So what is the actual complaint here?
To follow up on that example, it also seems to me that faculty are frequently unhappy with their curricula, that it is entirely incumbent on them to change it and the reason they don’t is largely a byproduct of their own inability to work WITH EACH OTHER. I do see how the administration could block innovative curricular forms that don’t readily lend themselves to course units, but it seems to me that very few faculties are considering flouting such administrative forms.
Do faculty expect the administration to come in with executive coaches and help them figure out how to work together as people do in corporations? Is the problem there that faculty ultimately have no senior people who can be relied upon to make managerial determinations when they’re at an impasse? Frankly, I highly doubt it, because you do have highly experienced senior faculty who know how to throw weight around when they want to.
In terms of some of these other issues, like valuing the reputations of certain publishers and institutions. Well, gee wiz, the administration is looking to manage to those values because over the years FACULTY determined that’s what determines quality in their world. Administrators need to try to sell what you’ve come up with to students, donors, state and federal governments, the education valuation media, etc so they’re looking for you to keep on giving them something to sell.
If faculty don’t like what they’ve produced, then work as collective to come up with new values. No, that’s not going to happen over night. If you think that’s going to be a huge challenge–overcoming what wealthy donors are likely to value or competing with Harvard on Harvard’s terms, for example–then at least you’re clearer on what you’re up against and you won’t write another contentless complaint about how your “creativity” is blocked.
Meanwhile, if certain faculty don’t like that administrators have to “sell” them and consequently expect certain things from them, then maybe they need to go freelance (where they can sell themselves) because they have no understanding of how institutions work, be they profit, non-profit, charitable, etc.
quidditas - November 3, 2010 at 8:24 am
Also, the administrator should STOP apologizing.
oh_richard - November 3, 2010 at 8:46 am
I was an administrator for three years, and have returned to teaching. During those three years, I saw first hand the sense in administration that faculty can’t really run anything, and the sense in faculty that administration doesn’t understand the teaching that is our school’s mission. Thus, both sides, at best, agreed to leave each other alone.
At worst, which was more common, administrators made financial and procedural decisions without understanding the impact on the ground, and curiously employee satisfaction steadily and remarkably dropped. Because no one is responsible for this (remember, faculty are just cranky), administrators have continue to do the same brilliant things they have been doing. For no reason anyone can understand, employee satisfaction has continued to drop. As a completely unrelated aside, admissions goals in several departments were not met, the student retention rate is decreasing, and the budget has been in bad shape for over a year.
Generally speaking, it would seem that faculty have too much critical thinking regarding their peers, and administrators have none.
mchag12 - November 3, 2010 at 11:45 am
Unfortunately, the joke that “if we could only get rid of the faculty, we would have an efficient running institution.” is more than a joke in many, particularly public, institutions these days. I teach at a Public Florida University that has a particularly bad set of relationships between the faculty and the administration, mostly caused by the appointment of a republican politician as the President who managed to completely destroy any sense of an academic institution in the time that he was here. He has been rewarded by being appointed the Chancellor for all Florida Public Universities. His appointment of political flunkies, the hiring of 10 communication specialists to handle his image while the finances of the university were going down the drain and the faculty had not received a raise in four years, the willingness of the Board, also republican and also appointed without regard to their experience in higher education, which was nill (when they came in, most did not know what tenure was)– and the insistence of referring to the university as a business (the registrar’s office puts their ‘customers’ on hold) has had serious deleterious effects on university life. The faculty is particularly demoralized and angry, and administrative spin witnessed on a daily basis just reinforces the urge of faculty to find another university. THis is a university that claims to be on the verge of financial ruin, but has large cash reserves, and just used 22 million of those reserves to ground break a football stadium, while still claiming it could not afford to pay faculty competitive wages. (The financial position of the university was verified by an outside magistrate, the report of whom the Trustees had asked for and then refused to accept the recommendations of the report). The refusal to acknowledge the role of the faculty in university life is even more detrimental to any academic efforts. I suspect this is more common than not. While we may be operating in an extreme case (as is the usual for Florida), these trends can be seen nationally. The question is, does this country care about higher education anymore, or for that matter, and educated citizenry. Next to these questions, the discussion provoked by this article is pretty minor, if not inconsequential. We are talking about the larger arena of politics, not the micro-managing of daily affairs.
glong728 - February 21, 2011 at 4:54 pm
Interesting series. Are transcripts available for those of us who are hard of hearing?