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Academic Hate Mail

December 6, 2011, 4:00 am

About a month ago I got an e-mail from a total stranger that had no purpose other than to insult me. The sender must have stumbled on this Chronicle article or some of my posts on Language Log. I’ll quote the message in its entirety (there was no salutation: in this man’s eyes I do not merit a “Sir,” let alone a “Dear”):

I just came across your essays on Elements of Style while browsing the Internet. Although I cannot argue with your commentaries, I find your arrogant tone far more offensive than the flaws in the book.
T. Plummer

 

Now, speaking for myself, when I find I don’t like the tone of someone’s writing I just stop reading. I don’t read on and on until rage drives me to track down the author’s e-mail address and fire off an insulting message. I just stop reading what they write. Not so for Mr. Plummer.

I thought for a long time about whether to answer this surprising spontaneous hate mail attack (keeping in mind that even in the U.S.A. there is no free speech for spam rage). Many possible candidate replies jostled with each other in my head. Let me review a few of them for you. I have attached names for ease of reference. Which do you like best?

1. The Imitative

I just came across your e-mail on my essays while browsing my mail queue. Although I cannot argue with your opinions, I find your arrogant tone far more offensive than the flaws in my work.
G. Pullum

 

2. The Ethical

Mr. Plummer:
I do not claim to be perfect human being. I've done a few things in my life that I'm a bit ashamed of. But I don't believe I have ever in my life sent off a message with no other purpose than to hurt a total stranger's feelings.
Geoff Pullum

 

3. The Flippant

T. Plummer wrote:
> I find your arrogant tone far more offensive
> than the flaws in the book.
 

Well, Strunk and White are dead, so no comeback there! Once you're dead I'll write in similar terms about you. How are you feeling, by the way?
GKP

 

4. The Reflective

Dear Mr. Plummer:
E. B. White states baldly in Chapter 5 of The Elements of Style that one should write without adjectives and adverbs. Now, there are 5 adjectives and adverbs in the 34 words of your message. That's nearly 15 percent — more than double the frequency in typical prose. Yet your message (if a little unkind) is perfectly well written. I am trying to argue that your prose should not be critiqued on the ridiculous grounds offered by a silly and incompetent little book — and your response is to insult me? This seems ungrateful.
Professor Geoffrey K. Pullum FBA

 

5. The Abusive

I don't give a solitary rat's dropping about the opinions of a slimy, worthless, drooling, obnoxious little weasel like you. Pompous, whining, pusillanimous, ungrateful morons like you make me vomit.
(How are you finding my tone so far?)
GKP

 

6. The Wildean

Hotel Albemarle 

Dear Mr. Plummer, You were so kind to write to me. There may indeed be a certain negative animus perceptible in my writings on dear old Professor Strunk and his much-loved student. Perhaps I was too harsh. I did consider revising one of my essays after I received your note; I worked very hard all morning, and took out a comma. But in the afternoon I put it back again; who am I to tamper with a work of genius? At any rate, you must admit that I have given you something sensational to read on the train.
Ever yours,
Geoff Pullum

 

I never actually sent any of these. But what I did instead was perhaps the most cutting response of all. In effect (though mostly out of indecision) I took a leaf from Jack Reacher’s book. The tough and laconic hero of Lee Child’s novels often meets hostile strangers, some destined for broken knees or noses, some for grisly death. When they say mean things to try and rile him up, Child always describes the response in the same way: “Reacher said nothing.”

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  • Terry Collmann

    If you can’t say anything nice …

  • http://whytheology.wordpress.com/ Trey Medley

    I think that is the hardest I’ve ever laughed at a CHE post/blog/essay/article. Well done, and thank you.

  • http://twitter.com/hjustinpace Justin Pace

    That was not hate mail.

  • lizgibbons

    Just say, “Thank you for your feedback.”  TPlummer just wanted to be heard and acknowledged, something that most of us need/want from time to time.  It doesn’t cost you anything, doesn’t take more than a minute of time, and needs no psychological investment. 

    Through parenting, I’ve learned much about that applies to collegial exchange.  I used to stress about my teenage daughter’s behavior–was her silence a symptom of her disdain for me, drug use, sexual misconduct?–when a friend, who had been through it all before with 2 teenage daughters, said, “99% of the time it’s not about you. It’s about her hair.”  While we do want to be vigilant, as parents and as professionals, for signs of trends that we may need to address, most of the time it’s something inconsequential.  TPlummer may have been cut off on the highway en route to the office, got the dregs at the bottom of the coffee pot, been dissed by the dean  in a meeting, and a surly student; then, feeling particularly impotent, read your essay and felt the need to make a mark.  Rather than give this incident more importance than it deserves, let it go, quickly and gracefully.

    • magyar

      lizgibbons (may I call you that?), there are two reasons for not replying ‘thank you for the feedback’ : first, is it would complete devalue the notion of genuine feedback, freely given and received in a spirit of mutual improvement; second, it wouldn’t be funny.

  • risaltman

    That is not hate mail: it is an opinion. You may not like the accusation of being arrogant, but it certainly does not even come close to being hate mail. 

    It is quite clear that you have never received real hate mail.

    • http://twitter.com/HemmensBen Ben Hemmens

      Over the years I’ve come to think that “arrogant” is usually almost completely free of content. Tell me what the word means over and above the mere fact that the person doesn’t like me.

      If someone wants to get to me, they’ll have to be a bit more specific. And I also, in general, find it easier to take abuse from complete strangers than from people who know me.

  • dank48

    Art Linkletter wrote that when he received abusive mail with a return address, he returned the letter with a form letter explaining that he thought the addressee should know that some unbalanced person was misusing that name and address as a cover. He said the wonderful thing was how many thank-you letters he received.

  • recordkirby

    It might work to actually display the arrogance unfairly assumed: ” Plummer, when you have achieved an intellectual level commensurate with what is need to comprehend my book, let alone critique it, send me another email and I will let you know how far you have come.”

  • http://www.facebook.com/profile.php?id=1317591141 David Cantor

    I have read many of your pieces on S&W, and I must say I haven’t perceived them as arrogant or offensive.  I find them screamingly funny.  Perhaps the fault is simply in Mr. Plummer’s sense of humor.

  • electronicmuse

    Funny rejoinders, and thanks for those.

    But, the instigating email does not remotely rise (sink?) to your chracterization as “hate mail.”

    Need to toughen up, but you still a funny guy!

  • ttunks

    Interesting commentary. Why do you assume that T. Plummer is male?

  • kaiswanson

    I recall the story of an early 20th century university president (Yale, maybe) who had several thousand cards printed with the following: “Dear Sir: Thank you for your correspondence. You may, in fact, be right. Respectfully yours, …”

    • grward

      Yes, if the goal is to disarm your opponent, that is definitely the best response. I think it would leave Mr/Ms Plummer in quite a state.

      Question: what is the best way to make an email response look like an automated response?
       

  • not4nothin

    Why do you feel the need to respond to ugly e-mail?  Why attempt to engage in a dialog, flip or otherwise?  The beauty of e-mail is the ability to filter the meat from the rest.  My suggestion is to put “T. Plumber” on the “straight to trash” list and never be bothered by her again.

  • caswellc

    This is fantastic!  I have several relatable experiences, with ‘colleagues’ no less!  You know what they say about keyboard bullies…..
    I prefer to use my interpersonal communication skills but for some reason, keyboard bullies are intimidated by that…….hmmm!

  • fadecomic

    That was not hate mail. That was a mild comment on your writing tone. Your solution to “just stop reading” if you disagree with the tone of the author will be appreciated greatly by students of philosophy and literature everywhere. Seriously, I don’t see any hate or insults in this email. It looks like, well, s/he didn’t like your tone. The author used a fairly neutral voice to express that. I think your tone of writing is as much a candidate for critique as the content of your article.

  • lexalexander

    With all due respect, if you actually think that’s “hate mail,” you haven’t spent much time on the Internet. Online communication, for better or worse, is a full-contact sport.

    • http://twitter.com/pannapacker William

      Agree.  No obscene language?   No threats to have you fired?   Of course, I am bragging.  

      I bet you don’t even have a stalker yet.  

  • cwinton

    That’s hate mail?  The normal Lingua Franca interaction must be rather Victorian.

  • http://www.facebook.com/erin.brenner Erin C Brenner

    Although I’d be tempted to send more than a couple of your responses (I admit to being a grump lately), I think you made the right choice. 

  • bigtwin

    I don’t think that was hate mail either. I wonder if the blog author has ever worked in retail?

    • grward

      Or read undergraduate teaching evaluations…

  • http://twitter.com/HemmensBen Ben Hemmens

    I am not American, and have never read S&W. In fact I first heard of the book via Pullum’s blog posts. I still found the writings of the Destrunktionalists very helpful, because most of their criticism applies equally to many other handbooks on writing. It has shown me I do not have to settle for vacuous injunctions such as “omit needless words”: in the form of JM Williams and others, the genre of writing advice which has decent empirical foundations, is practicable, and avoids being plain wrong is now established and growing.
    Currently I am reading Writing in English: A Guide for Advanced Learners by Siepmann, Gallagher, Hannay & Mackenzie (A. Francke/UTB) which is somewhat more detailed than the smaller of Williams’ books and designed especially for German speakers. Though I’d have my doubts about its accessibility for non-native non-linguists, it’s certainly helping me understand how and why I reorganize sentences and paragraphs when translating from German or editing German-flavored English.
    What I’d really like to see would be more reviews of books like this that are on roughly the right side of the style-handbook discussions. I’m sure there are enough things in there worth some comment and argument. In the general agenda of weaning the world off S&W, it might be just as fruitful to suggest books we should read rather than remind us of the one we shouldn’t.
    What puzzles me about this post is therefore why Prof. Pullum should bother returning to gnaw the old bone of the people who don’t like the S&W criticism. Attacking S&W was a good way of getting attention for a good cause; but when you attack something as revered as that, there is going to be a reaction. Since the anti-S&W message was disseminated in mass media, it probably reached many thousands of people; is it any surprise that one or two of them were nasty enough to respond in this way?  Maybe it’s time to just give S&W, and all the associated phenomena, a rest. If Strunk and White had never existed, there would still be plenty to talk about, no? I propose that if there is a non-White Christmas in Edinburgh, it should be followed by a Strunk-less year.

  • mbelvadi

    Ok, I’ll be the first to actually answer your question: I like the first (imitative) best, but then it probably “anchored’ me.  I don’t think I would have had the self-control not to send that one, if I had been as witty as you to come up with it.

  • lisemenn

    Your response is both wise and clever. (2 adjectives)

  • marcleavitt

    When I receive unsolicited nonsense I always hit my wouldbe correspondent with a chunk of silence.

  • jpminnc

    Forgive me, Professor Pullum, for having taken offense at what I perceived to be an exceedingly arrogant tone in two of your earlier posts.  Could you perhaps provide a linguistic analysis of what it is that (mistakenly?) sets off some of your readers?  nb, It hasn’t stopped me from reading your blogs: getting riled is indeed half the fun of the blogosphere.  

  • dr_puck

    Dear former Dean of UCSC Graduate Programs, as a former UCSC grad student, I am proud to see that you still maintain your sense of humor and are sharing it with the rest of the world. Sadly, many will not understand your humor (see responses below). Not that your work needs a reference, but I believe that Ricky Gervais’ article, “The Difference Between American and British Humor,” explains it quite well, http://ideas.time.com/2011/11/09/the-difference-between-american-and-british-humour/?iid=op-x-time100. Cheers to you and thanks for the fellowship years ago!

  • magyar

    Sir, you are a dear.

  • pbgough

    While this doesn’t really qualify as hate mail, it is the kind of correspondence that can get under your skin, especially if you perceive just a scintilla of truth it it. I speak from experience of that nagging feeling that perhaps an editorial (my pre-blog way of sounding off) skewered someone’s sacred cow without properly acknowledging the pain that could cause among believers and making the right kind of a burnt offering out of the carcass.

    But your post illustrates one of the very few really good lessons that management has taught me over the years. Once upon a time, in the era before e-mail, I received a similar letter that got in my craw. So [note that I begin with "so"!]  I did what any self-respecting editor would: I wrote a scathing reply, packed with humorous quips at my correspondent’s expense. But, in those days before e-mail, I had to wait for the 2 p.m. mail pickup, so I took a draft to the executive director of the association I then worked for. He read the original letter, read my reply, and chuckled in all the right places. Then he looked up at me and said, “It’s a fine letter, but do me a favor. Put in in your out box until tomorrow’s mail.” That’s all he said, but I liked him, thought him a good administrator, and so I put the letter on ice for 24 hours.

    The next morning, I picked it up and re-read it. Then I wrote something innocuous, though still true, to the effect that I was “sorry” that my reader had missed the point I was trying to make and didn’t intend to annoy him. I also said that I hoped he would continue to read our publication and let us know what he thought. And yes, I really did mean that. I didn’t take back what I had said, but I also didn’t tick off a paying subscribe — never a small consideration.

    I hope your posting here makes you feel just as good, I hope you decided to send a response of some sort, and I hope the S&W fan becomes a Lingua Franca reader. Really, it would be good for him (or her).
    Bruce Smith

    • dank48

      Absolutely. Every once in a while it’s good therapy to write the letter, whether it’s paper or email, that you’d really like to send. Write it, but don’t send it. The last time I got an over-the-transom note from some would-be big-time arthur who’d “written the manusript of a story I have written” (and, yes, the word “manuscript” was misspelled, two different ways) and wanted to know, in the inquiry letter, why we hadn’t published it (because, among other reasons, we had never seen it), and I had to write to explain that books seldom consist of a single short story, even if it’s a good short story, I really let ‘er rip. “Scathing” would be an understatement, unless you generally approve of the complimentary closing “May God damn your soul to hell.”

      Then I wrote and sent the gentle-letdown letter.

  • http://www.facebook.com/people/Chris-Marrou/100001026744729 Chris Marrou

    If pornography and art can be in the eye of the beholder, can’t hate mail? Seems to me if Prof. Pullum felt it was hate mail, it was hate mail.

    Liz Gibbons has a point about people wanting acknowledgement. I spent many years as a TV anchor and found that the best way to calm down someone outraged and threatening legal action over a story was simply to pay attention to them and thank them. Of course, it would have been easier to say, “Listen, you stupid SOB…”

  • punkassninja

    I ran into this conundrum after a recently published article.  I responded to the email attacks with how sad I felt that the author really had nothing better to do than berate me.  As this author said, usually I just stop reading if I’m not enjoying an article.  I don’t know what it is about the current human condition, except the permissiveness of the internet, that makes people think there aren’t real feelings attached to those they insult.  That is why I wrote back.  To make sure I got that through their head.  All except one apologized.  The other just complimented me on my use of the word “ad hominem”.  Some people see the error of their ways but never think you can win an argument with an ignorant person.

  • Henry_Smith

    Was it Voltaire who replied to someone: Dear Sir, I am in the smallest room in the house and I have your letter in front of me. Soon it will be behind me. Of course it doesn’t work with email. 

    But Mr Plummer’s missive isn’t hate mail. It seems that he even agrees with what you said about Strunk and White. Perhaps he is a gentleman with a very thin skin and was genuinely offended by your comments. Although I have to agree that his motives for sending the message are questionable. But even if his sole intention was to gratuitously hurt your feelings, his effort does not come within a bull’s roar of being hate mail. 

    Apart from the lack of any obscenities or coarse language, there is no detailed inventory of the way in which your extended family are and all your ancestors going back several thousand years were all irremissiby odious and vile pond-scum without a single redeeming feature amongst the lot of them –  coupled, of course, with their all being hideously ugly and perverted garbage on feet universally loathed because of their persistent indulgence in
    acts
    so unspeakably disgusting and unnatural that they cannot possibly be related. 

    And nor is there any detailed description of how he intends to cripple you and have your children sold into slavery. By Internet standards he’s being friendly.

    And by the way, while I agree totally with just about everything you say about Strunk and White, which must be the most over-rated book in the history of the planet, aren’t you taking their comments about writing without adjectives and adverbs a tad literally? Sure, the way they put it is dumb, but I have always assumed they were suggesting that one should not over use adjectives and adverbs rather than never use them. Perhaps I am over-rating them myself, but I find it hard to credit they could be as silly as they seem to be.

    But please don’t think I am trying to defend them. Their views about “shall” versus “will” alone should have seen them put to the rack.

  • http://evilbloggerlady.blogspot.com/ Evi L. Bloggerlady

    http://evilbloggerlady.blogspot.com/2011/12/j-savaged-jews-women-and-mormons-at.html

    I loved your post and here is the answer to your question.  Sorry about my doppelgänger, but she can be a mean one when she is sipping the vino. 

  • http://evilbloggerlady.blogspot.com/ Evi L. Bloggerlady

    http://evilbloggerlady.blogspot.com/2011/12/j-savaged-jews-women-and-mormons-at.html

    I can answer your question about expenses!  Box Wine! 

  • yoAdrienne

    I’m not Claire.

    In my experience, the term “mansplaining” isn’t itself a refutation of an argument, but a way to characterize that argument. A mansplanation can be factually correct while still being objectionable as a toxic derailment or example of exactly what we’re talking about when we talk about the patriarchy. An illogical argument may or may not be mansplaining, a mansplainer may or may not be deluded as to facts (though in the view of the responder who labels the mansplanation he is certainly deluded wrt his privilege). When a comment on a blog is dismissed as “mansplaining” that’s a statement that that form of discourse isn’t welcome in that particular space. The mansplaining statement may also be challenged on its merits of course, which addresses your concerns, but often feminists like other people choose to pick our battles and expend energy where it may do some good rather than on seemingly hopeless mansplainers.

    The term is an acknowledgment that discussions like this don’t take place outside the patriarchal structures they critique but inside, and are often thoroughly infested with them. It’s like a historian of war attempting to write and theorize while actually on the freaking battlefield – a lot of good work can theoretically get done, but you have to dodge the bullets too and naming mansplaining is part of that.
     
    Again, this is just my opinion and Claire, Historiann, Origami_Isopod or others may see it differently.

  • yoAdrienne

    It’s strange to me also that he generally doesn’t respond to replies to his comments here.

  • ThirteenthLetter

    “Blogge”?

  • http://evilbloggerlady.blogspot.com/ Evi L. Bloggerlady

    Jason, she only censors them when they annoy her.  So she leaves up posts by a misogynist anti mormon-anti semite and she deletes long time commentators because they disagree.  She has a touch of the Charles Johnson going. 

  • http://evilbloggerlady.blogspot.com/ Evi L. Bloggerlady

    Jason, you can check out links at my pasture and at Trooper York’s place. 

    http://evilbloggerlady.blogspot.com

    http://trooperyork.blogspot.com/

  • steenwykthecensored

    And the prophecy has come to pass.

  • YourLittleBrother

    Once again history professor, you either are intentionally misconstruing what I write, or just damn stupid.

    I never said you taught women’s studies, I asked if you learned to argue in such a dishonest manner in the women’s studies department (as a student.)

    I would think a historian would be extra careful to quote people correctly, and properly present their arguments.

    You seem to go out of your way to deceive your readers.

  • steenwykthecensored

    Apparently, I was very much on target. She IS all about freedom of expression. Until somebody says something icky.

  • bossylittlething

    Have you ever heard of “hate speech” or ad homenein attacks?  And, what is your problem with scholars in “gender studies”?

  • steenwykthecensored

    It’s clear to me that, were this another time and place, you would have been more than comfortable condemning Soviet dissidents to sanitoriums to be treated for “mental illness” in the gulag system.

  • http://otherplanesofthere.blogspot.com/ David Crawford Jones

    Nothing is gained by having a discussion with the Althouse hordes who came over here, divebombing into threads and insulting people left and right. I was “Keshii” (changed my name to give up my anonymity) and had some legitimate questions to raise about this whole kerfluffle, but then you and others firmly demonstrated the reason why feminist bloggers have to  constantly deal with sexist hectoring, as if such insults are in any way part of a legitimate “discussion” or “argument.” 

  • bossylittlething

    Again, do you know what hate speech is?

  • bossylittlething

    Why all the hostility toward scholars in gender studies?  It doesn’t make sense.

  • steenwykthecensored

    Yes, I do. Here’s a clue: It’s not what you think it is.

  • bossylittlething

    Evidence before drawing conclusions?

  • 11144703

    Christ on a cracker? Mocking Jesus in the academic world is about as transgressive as burping after a good meal.

    How about OH ALLAHS ON AN ANAL SPHINCTER?  Now replace the object of the preposition with the dysphemism.  It still alliterates!

     I could get killed for saying that even in Turkey, although both forms are less likely alliterative in Turkish. 

    Now the next interesting move:  will I get censored by Claire for blasphemy against a dominant religion of billions? 

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