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The Strengths of Online Learning?

July 18, 2011, 4:21 pm

I admit that I was strongly biased against online learning when I first approached this topic, but most of the research I encountered spoke overwhelmingly in support of the concept. I finally found a site, Illinois Online Network http://www.ion.illinois.edu/resources/tutorials/overview/strengths.asp, which even though its subtitle, “Supporting Online Education Throughout the World,” clearly stakes out its position, actually offers an unbiased look at the pros and cons of online higher education. So, for today, the strengths.

The Illinois Online network outlines several advantages to online learning: It’s not dependent on the student’s proximity to the “school,” and it makes possible “asynchronous learning,” the industry term for a learning environment in which the student can do his or her assignments (whatever they might be: discussion posts, quizzes, even papers) at a time of day that suits them. The regimentation of the traditional university simply disappears.

But Illinois Online also lists a number of other positive features which I find myself questioning. Among them:

Synergy. The online format allows for a high level of dynamic interaction between the instructor and students and among the students themselves. Resources and ideas are shared, and continuous synergy will be generated through the learning process as each individual contributes to the course discussions and comments on the work of others.”

High Quality Dialog. Within an online asynchronous discussion structure, the learner is able to carefully reflect on each comment from others before responding or moving on to the next item. This structure allows students time to articulate responses with much more depth and forethought than in a traditional face-to-face discussion situation where the participant must analyze the comment of another on the spot and formulate a response or otherwise loose the chance to contribute to the discussion.”

And “Creative Teaching. The literature of adult education supports the use of interactive learning environments as contributing to self-direction and critical thinking. Some educators have made great strides in applying these concepts to their onground teaching. However, many classes still exist which are based on boring lectures and rote memorization of material. The nature of the semi-autonomous and self-directed world of the Virtual Classroom makes innovative and creative approaches to instruction even more important. In the online environment, the facilitator and student collaborate to create a dynamic learning experience. The occasion of a shift in technology creates the hope that those who move into the new technology will also leave behind bad habits as they adopt this new paradigm of teaching. As educators redesign their course materials to fit the online format, they must reflect on their course objectives and teaching style and find that many of the qualities that make a successful online facilitator are also tremendously effective in the traditional classroom as well.”

I wonder about each of these. The notion that “synergy” is easier in an online classroom as opposed to an in-person classroom strikes me as hollow. What’s to prevent a dynamic interaction between students and instructors in an in-person setting? I just don’t see why this feature is specifically a strength of online classrooms.

“Quality Dialog”: Illinois Online seems bent on making careful reflection the be-all and end-all of student interaction, the notion that students need lots of time to reflect in private before responding their classmates comments (on discussion boards).  They imply a hierarchy between that kind of reflection and the value of learning to think on one’s feet. That’s bogus. Ask any litigator how important it is to think on one’s feet. That’s a skill that can only be learned in an in-person classroom. I don’t dispute the value of reflective, online responses, but should we move more and more toward online learning, something vital about the higher education experience will be lost.

Finally, “Creative Teaching.” An utter joke. The Online Network is simply ignoring the material circumstances of online teaching. The bare fact is that most online instructors are adjuncts. They teach primarily at community colleges and for-profit institutions where the teaching loads are extremely heavy. The vast amount of anecdotal and empirical evidence I have at my disposal suggests that adjuncts are horribly overworked and, therefore, unlikely to be doing any “creative teaching.” Instead, they’re barely hanging on. This could lead to an entirely different topic, but it would be simpler to read Marc Bousquet’s How the University Works, as well as his various articles on the topic. My point is that people teaching five or more courses a term simply aren’t going to be teaching creatively.

Next up: the cons of online learning (though I feel I’ve gotten ahead of myself).

 

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  • chuckkle

    I too would question if synergy and quality dialogue automatically follow from the form.  Based on using Blackboard discussions extensively in various classes, I’d say this can happen, but it doesn’t automatically happen.  Sometimes students are dutifully contributing to the board without really “reflecting” all that much.  My best experiences with this were in small seminar type classes which also had extended in-person discussions.  Then students actually knew the others and were more likely to respond in kind.

    I did take American History 2 as an undergrad by what was then called “correspondence” (snail mail): terribly convenient and I learned a lot.  Tried to take Italian 2 the same way after graduating: just didn’t work for me.Chuck Kleinhans

  • fdonoghue

    Really interesting post.  So is your sense that some subjects are better suited to online delivery than others?  That’s what I’m starting to conclude.  I, too, could not imagine taking an online language course, but history, if it’s largely information centered?  Yes.  I was very surprised to find that online course management software doesn’t work well for math classess—a mathematician expressed that frustration.  The topiic is far more complicated than I’d initially imagined, so I think I’ll run with it for a while.  I appreciate your anecdotes, and may well use them in future posts.
    Frank

  • chuckkle

    Actually, the American History course, like almost all history courses, I suppose, did involve a lot of information, but what I distinctly remember was that interpretation was a big aspect of the class. Each lesson (roughly a week in a normal class) I had assigned reading, then I had to write an essay which involved taking a position (my own interpretation, not a template).  That was sent in and I was given a written response and a grade on the essay.  The instructor at the other end would challenge, raise alternatives, evaluate my ability to thread together readings (both a general overview text but also key broad interpretive books).  All this was done by the U of Wisconsin which at that time (1960s) was well known for these classes, especially as they were widely used in the Armed Forces.
    The Italian class didn’t work in particular because I think very regularly scheduled study helps the student with memorization, and my work schedule didn’t allow that.  I might have to go for 10 days without study, and then could do 3 lessons in 5 days.  That wasn’t a problem in History, which I could stage at my own pace.
    Chuck Kleinhans

  • debramynar

    Learning can take place in a classroom with an instructor or at a distance from that classroom and instructor. We already know that both delivery methods work; something that Charles Wedemeyer knew almost a century ago. No Significant Difference and all that ;-) I may be the unpopular messenger here, but distance education is nothing new, after all. I am mildly amused at a side-by-side comparison of the classroom and any other delivery method/learning environment. Why are we wasting our resources judging a race well past the finish line instead of investing them to further develop delivery methods for improved learning experiences? Isn’t there room for improvement on all fronts?

  • cmorrissey

    There is extensive research on this topic.  These anecdotal articles do little to inform the subject.
    I’d suggest serious readers start with “Research in online and blended learning in the business disciplines: key findings and possible future directions.  J.B. Arbaugh (2009)

  • http://www.facebook.com/profile.php?id=551702360 Genevieve McBride

    Agreed; this essay and the comment — “some subjects are better suited to online delivery than others?  That’s what I’m starting to conclude” — seem rather naive, unaware even of much already published in the CHE as well as much discussion on CHE fora.  Really, just starting to figure out that some courses are better suited for online instruction than others?  Next, will we see the revelation that some students are better suited for online instruction than others — as are some instructors?

  • R117532

    Also agreed. As someone pointed out in response to Part I of this blog, this author is inclined to treat as anecdotally interesting, topics for which 20 years of research exists and for which we are well past the stage of speculative anecdotes.

    It would be one thing were the author’s speculation limited to questions equivalent to wondering aloud if we will ever have portable telephones, but it does not stop there. For example the author concludes,  

    ” . . . Finally, ‘Creative Teaching.’ An utter joke. The Online Network is simply ignoring the material circumstances of online teaching.” 

    This conclusion is based on  . . . well . . . his opinion, unfettered by relevant facts. I don’t know what the hard evidence says with respect to dimensions of creativity by modality. I doubt that there are too many seminal studies on the topic (but that may be my ignorance showing). My personal opinion, based on many years of teaching in both general modalities, is that that this particular dimension is more-or-less empirically unrelated to modality but is related to pedagogy, learning environment structure, and teaching skill. That said, a rational person could hardly conclude that the question is a joke much less be certain that the answer was black or white..

  • Laura Ringer

    Online learning is a growing form of education not just because it costs less than a traditional class setting, but because of the many benefits to students. Online learning clearly provides higher engagement, more information, more conversation and more focused learning. Because students have the opportunity to learn in their own time they can be completely engaged when working. This infographic shows the growth of online education – http://bit.ly/qTxXtA. To find out if online learning is right for you, take this quiz - http://bit.ly/ohBVOV.

  • fdonoghue

    What percentage of online instructors are adjuncts?  No job security, no benefits, often not a clue as to whether they’re going to be retained the next quarter?  Compare that to universities with few online offerings:  percentage of  tenure-track or tenured instructors.  Look, I admit my tone tends toward the abrasive.  If so, I’ll scale back.  But if you’ve taught both in person please tell me more about why pedagogy, learning environment structure and  teaching skill.  Those are obvioiusly central to any classroom.  What, in your experience, are the differences?  I admit, I’ve led a one modality teaching life, but I really don’t want this thread to turn into a series of defensive rants.  I’ve gotten several articulate defenses of online learning (mostly via email).  So tell me more.  I’ll ease off my “often wrong, always certain” attitude.  Thanks for reading my blog, and let me know if it’s ok to quote you about the importance of the factors you find paramount about teaching.  I agree with you.

  • cmorrissey

    Why does it “cost less’?–Most leading accredited institutions’ “on-line” tuitions are the same as residency-
    exploring lower prices will reveal the real value of on-line programs–what are the credentials of on-line faculty?

  • R117532

    (Amended from original post)

    I appreciate your new direction. I can offer a few thoughts today and I know that many others out there have considerable expertise in online education. 

    First, almost an aside, I suggest that the for-profit issue is an irrelevant distraction. Very few of the thousands of for-profit schools, colleges, and universities offer any online education at all. To varying degrees, the very large institutions do, thus the public attention. Even the pioneering University of Phoenix had 12 campuses and 50,000 students before they offered their first online degree. Today, they still enroll perhaps 200,000 students in traditional classrooms. 

    Various models of online education are being refined in all types of institutions as well as in corporate and military education. Anyone who assumes that traditional universities occupy the high ground in this progress is uninformed.

    It helps to recognize where we are coming from. While we expect scientific and technological progress in medicine, communications, physics, travel, and virtually every other facet of modern life, we academics still teach as if there were no such thing as learning and evaluation sciences. We teach largely the same way our grand-professors taught, ignoring 50 years of highly relevant scientific progress. The height of hypocritical behavior is seen when a learning scientist teaches the discipline via the 1906 “read this chapter/listen to me lecture/take an invalid multiple-choice mid-term and final” model while his subject matter constitutes the foundation for increasing the rate and generalizability of learning by 50% or more, depending on the discipline. 

    When it comes to online education, one must first specify the general model before further principles can be specified. Synchronous or asynchronous? Facilitated or instructor led? Expert or novice learners? Horizontal and vertical learning components or vertical only? Structured curriculum with authentic activities and assessments or unrealistic and distant content that requires a high degree of extrapolation to apply? This is a very long list so I’ll stop here because I’m certain you get the idea.

    In general, we in the professoriate are thinking of asynchronous approximations of the physical classroom when we think of online learning. This is one of the problems. Lacking creativity, we force the new virtual classroom into the Procrustean bed of the 1906 physical classroom with which we are comfortable. This creates a lose/lose situation, realizing the full potential of neither model.

    Generalizing in this forum is, as you have learned, is a risky business. Thus, with all the usual caveats in mind, a well-designed async online learning environment:

    – Is a highly scrutable environment, much more so than the standard physical classroom. One “exists” only via activities that create a permanent record that can be analyzed in an indefinite variety of ways.

    – Moderates the impact of marginally relevant or irrelevant variables such as appearance, shyness, gregariousness, and distractions.

    – Is, for many learners, a more contemplative and reflective environment. Assuming that standards are set and reinforced appropriately, students consider their words carefully and learn by reflecting on the work of themselves and others.

    – Is somewhat more conductive to structured horizontal learning which, for most applied disciplines, substantially accelerates the rate and generalizability of learning.

    The list from which I am drawing above is long. I will stop here because I want to get to the business rules common to effective online learning environments.

    – Frequent participation is required by structural elements and is evaluated in relation to core strands (communications, critical thinking, etc.)

    – Instructors and students are required to respond quickly to queries and to deliver assignments (students) and performance evaluation feedback (instructors) on time. Time management is evaluated for students and instructors.

    – Ideally, but not always, good online courses employ structured learning objects, each with well designed learning objectives and associated authentic activities (group and individual; active and passive, horizontal and vertical, etc.) and assessment metrics and rubrics.

    This list is also long but you will see where it is going by the examples.

    I want to offer a global view of why online classrooms sometimes outperform traditional classrooms. I base this on having taught a few thousand students over a 20 year period.

    – If managed, mental attendance is higher. You can show up in a physical classroom and be somewhere else mentally. In an online classroom, you only show up via work product. Many of the criticisms of online courses go to this point inappropriately. They examine online courses with no or poor structure and conclude that the medium is to blame.

    – While my lower division courses had a slightly higher dropout rate until I learned how to manage the classroom better, students always turned in better performance scores than did comparable students in physical classrooms. There are many potential contributions to this well-documented effect but I believe that the scrutability of the environment that I mentioned above facilitates higher performance standards.

    Finally, my observation is that the type of courses that can be taught effectively online is limited only by our competence. Initially, we held the view that only highly structured content (accounting, etc.) could be taught effectively. Today, medical schools and other hands-on disciplines offer courses online and are achieving the noteworthy gains in learning that you see reflected in the meta-analysis to which I referred.

    To be clear this is not a complete response. It is not even a full outline. What I hope to have done is identify a few important issues that may cause you to take the time to develop and teach an online course through the initial learning curve of a half-dozen cycles.

    If you choose to do so, I suggest that you read some of the references mentioned above and secure some expert advice. You may not like this (I suggest not getting stuck on it) but some of the best online classrooms I have observed are offered by for-profits. They hire leading content experts and pair them with competent instructional designers. (The MBA courses of the old Cardean University, not the new one, were designed by Nobel-level faculty at Stanford, LSE, Chicago, and Columbia and were structured by leading course designers and programmers from Europe and the US.) The worst I have seen is at public universities where someone throws his syllabus (a weak one at that) into Blackboard and calls it an online course. This happens all the time and it is professionally reprehensible.

    However you inform yourself, there is no need to invent wheels that were perfected and trued long ago. As for the workload, it is greater on the front side, the same in process (if you are already an actively engaged teacher) and less on the backside after you have perfected the business rules, etc.

  • sthen

    From what I have seen as both a participant in an online course, and as a facilitator of an online course, students that are less likely to speak up in class are more likely to do so online. Perhaps because of the bit of anonymity they have?
    Regardless, perhaps that is what the synergy is alluding to – the ability for the shy, quiet introverts to speak their piece without being inhibited by others. Although, I wouldn’t call this exclusive by any means, but it is something to think about.

  • sthen

    This is an excellently stated reply. Again, as both a student of an online course and an instructor of an online course (as well as within a classroom), I can really see no reason why the online course cannot be just as justifiable as the classroom setting.

  • sthen

    It can (not saying it will) cost less because of the lack of housing and other fees that most traditional higher-education facilities will charge because of the lack of a physical presence on school grounds.
    Also, in my experience, and certainly that may not hold much water, on-line adjuncts and faculty members have the same amount, if not more, credentials than those of traditional classroom instructors. I say more because they need to have the training to perform in an online environment. Do I have proof to back that up? No. Again, this is my experience from people I know in the industry, and from several message boards on popular open-source learning management systems platforms.

  • betterschool

    Laura Ringer, It doesn’t cost less, properly done. Ideal (most effective) class size is slightly smaller than ideal size for comparable F2F programs. Retention-to-graduation rates are lower in some settings. Instructional costs are about the same or higher. Operations costs are lower. IT costs are higher. Marketing costs are much higher. Bottom line: if you do it well, It costs more to attract and retain students but access is increased, catchment area is substantially increased, and learning outcomes are increased. Too much hype by people who have never created, managed, or balanced the books in online programs.

  • rosered

    As a community college instructor who prefers to teach online, I have found the discussion about students taking online courses for “the wrong reasons” perplexing.  As an instructor, I have no control over students without adequate technology or computer access or without adequate reading skills or adequate self-discipline signing up for my online courses.  While these students seem to be in the minority, they exist, which is unfortunate.  However, I have taught many evening sections of courses, courses that meet on campus once a week for four hours, that have problems with students signing up for the wrong reasons.  Unlike the wrong students in an online section, the wrong students in an evening class can be disruptive.  My favorite example is the ADD or ADHD student who can’t sit still or pay attention for 50 minutes much less four straight hours who apparently take the evening class because they have mistakenly thought that meeting once a week would be “easier” for them than meeting four times for a shorter period.  As long as there are students, there will be students who do not understand adequately who they are and how to correctly fit who they are to the choices we are giving them regarding course delivery options.  Does this mean that we should eliminate choices or that we should better police their choice making?  I would argue that it does not.  We are not born knowing ourselves, our strengths and our weaknesses and where we fit into society at large.  We need to learn this.  One powerful way we learn is by making mistakes.  Let’s let students make mistakes, encourage them to own these mistakes (don’t blame the online course; blame the wrong choice of the student who took the online course without investigation first what would be required), and help them then learn what from the myriad of course delivery options they are offered DO work best for THEM.

    But, yes, instructors need to approach teaching online differently.  It is an environment ripe for interaction between instructor and student and students and between students themselves.  But teaching a four hour class should be handled differently than teaching a one hour class.  Not everyone needs to do it all.  If teaching online isn’t your thing, don’t do it.  Let others like myself who are excited about the opportunities for increased student contact that the online environment facilitates do it.  I would argue that there are plenty of us out there. 

  • juggler

    Belated comment. Advising would count as service here (public research university). The vast majority of faculty do not care about it. I find this horrifying, because I care a lot. But no assistant professor is going to be denied tenure because he or she shirked advising duties. I wish our tenure expectations more clearly identified advising as a criterion, even if it were modest. Clearly identifying it as important would be a step in the right direction.

    Love the idea of an advising practicum day.

  • darccity

    I attended most of the freshmen games where Andy Hill played. Yes, in a day where teams win national championships with lineups of one-and-done frosh, even Lew Alcindor had to play on a frosh team against junior colleges — despite his freshman squad of all americans beating the varsity (after coming off an NCAA championship).

    Hill was teamed with Henry Bibby (father of the NBA Bibby) at as standout guards, but only Bibby went on to start for Wooden and then on to the pros. Hill would have started on most other times.

    The freshmen games were packed at the new Pauley Pavilion, as we students waited for the doors to open at 4:30 for the 5:30 frosh game and 8PM varsity game. Since students could get general seating ($1 admission vs. free for football games), I rushed to get a floorside seat in the middle of the court — that was before club and box seating. Dick Enberg (a former English faculty at what became Cal State Northridge) did the play-by-play. Dunks were banned but stalls were legal (no clock, no 5-second rule), so we saw plenty of the latter.