November 18, 2014, 3:27 pm
As a follow-up to last week’s post I want to tell the story of one of my colleagues. We talk occasionally about social entrepreneurship and I thought it might be helpful to explore that context through a library instruction effort.
“There will be 50 groups selling lemonade. They’ll be competing to see who can make the most money.”
I was instantly intrigued by this assignment. I imagined clusters of students hawking lemonade all across campus. The lemonade stand represents the classic business model, challenging students to be creative. When everyone is literally selling the same product you have to think differently to gain attention. This is how one of our librarians first presented this course to me and I was curious to see what would happen.
Our business librarian, Ellen Krupar, served an important instructional role within this course. Since she herself…
November 11, 2014, 3:25 pm
I have a new paper to share with you: Engines For Change: Libraries as drivers of engagement. This essay is based on a keynote I gave at Entre Lib: Conference for Entrepreneurial Librarians back in May 2013. The theme of the conference was Social Entrepreneurship in Action. It has taken me a long time to write this because it is the most personal of my papers.
My talk was 90 minutes so the first half explored the concept of social entrepreneurship, while the second half applied that to libraries. I tried to use the same structure in the paper but it was over 10,000 words. I chopped it down to 4,000, but I probably should have broken it into two separate papers. I regret editing out Bill Drayton, but I’ll do a whole blog posted based on his work.
I wrote 80% of the paper last summer and then sat on it for a year. Over the last month I have been reflecting on my time at UC Santa …
November 5, 2014, 2:58 pm
Our Dean’s Advisory Council meetings are always enlightening. On Monday we held small group discussions on teaching and research practices. (Ralph Hall blogged about his experience.) I have enough material for several posts but today I am reflecting on the concept of faculty who could become unenrollable.
Rob Stephens (Associate Dean for Undergraduate Academic Affairs in the College of Liberal Arts and Human Sciences and Professor of History at Virginia Tech) shared this concept with me. He feels that websites like Koofers and RateMyProfessors are having an impact on course enrollment. Rob believes that there is a correlation between low headcount and faculty reviews online. (Translation: students avoid difficult professors whenever possible.)
“Frightening, threatening, and inevitable,” were the words Rob used to describe the situation. But he isn’t necessarily against…
August 7, 2014, 2:14 pm
This summer my library went through a strategic realignment. We had the convergence of numerous retirements and other departures that presented us with an opportunity to look across the entire organization and consider some adjustments.
The driving factor behind this effort was to better align the library with the University’s strategic directions. New priorities are emerging across campus and we needed to position ourselves to participate and partner more fully. And yes, I’m aware that’s admin-speak.
One theme we focused on was research. Previously we had two areas that shared this same word:
Research and Instruction Services
Research and Informatics
We decided to define our concept of research around activities such as data curation, scholarly communication, publishing services, repositories, and technology development. This is very different from the traditional…
July 17, 2014, 2:36 pm
It is very common for librarians to serve as liaisons to academic departments. They teach classes, purchase materials, answer reference questions, assist with research endeavors, and generally get involved with the odds-and-ends of those units. Some librarians also liaise with defined user communities such as first-year students, international students, or students associated with particular residence halls.
This classic approach enables librarians to connect their expertise with different user segments that likely share similar needs, interests, or perspectives. In short, these librarians serve as the human interface of the library.
But things are changing. I think we are in the initial phase of the next evolutionary step of the librarian as liaison. I touched upon this in my last post about the shift from “knowledge service provider to collaborative partner.” ARL is also…
June 5, 2014, 5:44 pm
I’ve been thinking about the phrase organizational imprinting a lot. The idea goes that organizations are formed around the economic, political, social, and technological realities of their time and that it is challenging to move on from the starting premise. It’s another way of saying “but we’ve always done it this way.”
This imprinting concept appears frequently in the retail literature: “the lens through which an organization views the world can be so badly obscured by its founding context that the organization becomes unable to change.”
Doug Stephens (consumer futurist) offers these examples:
- Best Buy, founded in a world without the Internet, struggles today to find relevance now that online retail is ubiquitous and product selection has been redefined.
- Blockbuster video was born during a time without streaming digital content, and became victim of web-based…
April 9, 2014, 4:56 pm
I’m serving on a “Student Experience Task Force”— which among other things is exploring the relationship between residence halls, classrooms, laboratories, dining facilities, student centers, libraries, gyms, and outdoor spaces across my campus—with an eye toward long-term strategies. This is a yearlong process.
Our first assignment was to “free think” one possibility twenty to thirty years from now. These ideas were not expected to be grounded in reality— but to intentionally be provocative, disruptive, or transformative.
Virginia Tech: Burchard Hall. A desk for every student
Mine was to do away with classrooms. Instead of lecture halls I would give every student their own desk or workbench—similar to what you find in architecture departments. There is an amazing community that forms around…
February 25, 2014, 1:39 pm
From time to time I receive faculty feedback that surprises me. There is a contrasting view that occasionally emerges around the notion that learning should be hard: specifically that the process of identifying and locating information sources should be difficult. I’ve encountered this everywhere I’ve worked. We’ve even been called out for making things “too easy for students.”
Our reference and instruction program exists for the purpose of helping people navigate resources and making it easier for them to do research. Our web tools, such as link-resolvers, subject guides, tutorials, and discovery-layers are intended to get people to the content they want as efficiently and seamlessly as possible. I mean, come on, “save the time of the reader” is baked into our DNA. Libraries exist to help make people’s lives easier/better.
Most of the librarians I know believe in…