Pity the poor debt collector, who must needs collect on the debt of one who has departed this vale of tears with no estate to settle his earthly obligation. Observe her stress, her yoga mat. Ponder the careful control of her emotions and voice, the sympathy with which she calls the family of the deceased. How hard she works to convince them that this is the final rose to lay upon the grave….
…. ignore the fact that one of the risks of being a credit card company is that your customers may die without the assets to repay you, and the business has insurance to protect them against such eventualities. Ignore the fact that paying the debt is not merely a nice gesture, but transfers responsibility for the debt to a family that may be struggling. Ignore the fact that the collectors are not required to state that family of the deceased is under no obligation to pay debts.
Because reportering is hard.