Tag Archives: higher education

July 25, 2014, 1:17 pm

Clients, not customers

3313998177_d38c471257_mThis morning the Chronicle had an article with the expertly-crafted headline “5 Dirty Words Admissions Offices Should Embrace”. The first one of these was “customer”:

Many people who work at colleges dislike the word, preferring to call students “students.” But as more Americans question the value of higher education, Mr. Niles said, institutions must think more like businesses, with customers to please, customer-service to enhance: “It gives you a sense that you have a responsibility to them.” Colleges exist to serve students, he insisted, and not the reverse. It’s worth noting the terms used every day in admissions offices include “inquires,” “prospects,” and “suspects.”

(Ed.: “Suspects”? Really?) Unsurprisingly this generated a number of comments, some of which may contain actual dirty words.

As much as I’m uncomfortable with business-buzzword …

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May 19, 2014, 12:25 pm

Technology, learning, and institutional mission statements

13164220234_91e79f4575_mRight now I’m preparing for a talk I’m giving next month, in which I’ll be speaking on using technology to connect students, faculty and institutions to the fundamentally human activities of learning and growth. Of those three groups – students, faculty, and institutions – I’m finding it to be a lot easier to talk about students and faculty and their relationship to technology than it is to talk about institutions. I’m wondering: Why is that?

After all, people are messy – we are a combination of social backgrounds, economic statuses, geography, past learning experiences, attitudes, preconceptions and more. When we advocate for the “use of technology” in learning, this phrase has to take all of these aspects of each person involved into account. That’s what makes the “use of technology” hard – and it explains why simplistic applications of technology in…

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July 30, 2013, 8:11 am

Can online students become socialized?

3770483632_6b6a8e83e6_mJennifer Morton writes in the Chronicle this morning about the social and behavioral competencies that students in online classes develop – or rather, don’t develop – as compared to their peers in traditional face-to-face courses. She (quite rightly) points out that MOOCs and the like present an opportunity for disadvantaged students to get the proverbial leg up into higher education at a drastically reduced price, and (again, quite rightly) notes that to the extent that traditional education sticks to outmoded lecture-based pedagogy, there’s no reason for disadvantaged students not to turn to MOOCs.  Well, no reason except this:

A college education bestows not just cognitive skills—mathematical, historical, and scientific knowledge—but practical skills—social, emotional, and behavioral competencies. Tenacious, confident, and socially competent employees have an edge over…

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April 22, 2013, 9:29 am

The flipped classroom is not about “throughput”

The Washington Post reports this morning (apologies if this is behind a paywall) about how some universities are (finally?) moving from in-class lecture as the basis for their “large lecture” courses to the flipped or inverted classroom. Says the article:

Colleges are absorbing lessons from the online education boom, including the growth of massive open online courses, or MOOCs. And some professors are “flipping”  their classrooms to provide more content to students online and less through standard lectures.

William E. “Brit” Kirwan, chancellor of the University System of Maryland, said the system hopes the redesigned courses save money and boost performance.

“The passive, large lecture method of instruction is dead,” Kirwan said. “It’s just that some institutions don’t know it yet. We do.”

This is nice to hear, but watch out for that phrase, “saves money…

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December 21, 2012, 8:00 am

We need to produce learners, not just students

Paul Pintrich was the creator of the Motivated Strategies for Learning Questionnaire, which I used as the main instrument for collecting data for the study on students in the flipped transition-to-proof course this past semester. Now that the data are in, I’ve been going back and reading some of Pintrich’s original papers on the MSLQ and its theoretical framework. What Pintrich has to say about student learning goes right to the heart of why I chose to experiment with the flipped classroom, and indeed I think he really speaks to the purpose of higher education in general.

For me, the main purpose of higher education is to train students on how to be learners — people who take initiative for learning things, who are skilled in learning new things, and who above all want to learn new things. My goal as an instructor is to make sure that every student in my class makes some form of…

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June 2, 2012, 10:27 am

Udacity to partner with Pearson for testing: What does this mean?

Online educational startup Udacity, with whom I had a very positive experience while taking their CS 101 course, is taking things a bit further by partnering with Pearson. They’ll be using Pearson VUE testing centers worldwide to provide proctored final exams for some of their courses (presumably all of their courses will be included eventually), leading to an official credential and participation in a job placement service.

Before, students watched the videos and did homework assignments online and then took a final exam at the end of the semester. In the first offering of CS 101, the “grade” for the course (the kind of certificate you got from Udacity) depended on either an average of homework scores and the final exam or on the final exam alone. Most Udacity courses these days just use the final exam. But the exam is untimed and unproctored, and there’s absolutely nothing…

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April 15, 2012, 10:49 pm

The bubble within the bubble

http://www.flickr.com/photos/leecullivan/

This op-ed from the Times Higher Education raises an important point about the demands placed on the personal lives of academics:

Robert Markley has made it to the promised land, securing a tenured post at a large research-intensive university that would be the envy of a thousand early career hopefuls.

But it’s not all milk and honey. He is on his second marriage (and attributes the break-up of his first directly to his work), sees his new wife only during holidays and on occasional weekends, and spends up to 40 per cent of his income on the travel and two homes that make even this possible.

The professor of English at the University of Illinois at Urbana-Champaign is among the scholars in our cover feature who go to extraordinary lengths – and accept…

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April 6, 2012, 2:33 pm

How Not to Require Computer Science for All Students

So let’s suppose we decide to require computer science for all students at our university. How are we going to implement that requirement? Here’s one approach that I believe could turn out to be the wrong way to do this: Set up a collection of courses, all of which count for the CS1 requirement, that are aligned to the students’ levels of technological proficiency. STEM students take a standard intro-to-programming course, liberal arts majors take a course that focuses more on office applications, and so on.

But, wait a minute, didn’t I say last time that I liked Georgia Tech’s approach, where the single CS1 requirement was satisfied by a number of different courses that are aimed at different populations? Yes, I did. But favoring a collection courses with different populations is not the same as favoring a collection with different outcomes depending on how measure, or perceive,…

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January 18, 2012, 7:12 am

What I learned in 2011: There is always a backstory

Here’s a previous article in an ongoing series of What I Learned in 2011.

While it was still on TV, the show LOST was a favorite of mine. No, that’s not strong enough — it was an obsession. I discovered the show about halfway through its fourth season when I downloaded the series pilot from iTunes on a whim. I was hooked. I proceeded to watch the episodes online at a rate of about one per day — sometimes two or even three — until I caught up. I read the blogs, edited the wiki, listened to the podcasts. I was completely and totally absorbed. And this is coming from a person who otherwise watches TV maybe about an hour a week (modulo football and kids’ shows).

What was it about that show that I found so engaging? For me, the main thing was the deep humanity of the characters. In the first few episodes, it was very easy to pigeonhole them all. Sawyer was the criminal you had to…

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January 14, 2012, 2:22 pm

Programming for all?

Audrey Watters writes in Hack [Higher] Education that maybe it’s time for programming to join critical thinking and effective writing as part of the body of required knowledge for all university students:

But I will posit that all students should learn programming, whether they plan to become programmers or not. Many universities already require students take composition in order to graduate. Perhaps it’s time for programming — “the new literacy” — to become a requirement too?

I don’t mean that every student needs to learn C++ or Python or Perl or Java or Ruby. But I do think everyone needs to know how the Web works — how search engines operate, for example, and what’s “server side” and what’s “client side” and why the difference matters. Everyone needs to know some HTML (a mark-up, not a programming, language I realize). And with the move towards the fifth revision of the HTML…

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