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April 24, 2009, 03:42 PM ET
U. of Michigan's Online Teaching-Evaluation System Fails
Class bombed?
Good news! So did the course-evaluation system.
The University of Michigan is investigating an end-of-semester technology mystery: the failure Monday night of its new system for evaluating professors online.
The tool remained broken as of Friday afternoon, but university spokeswoman Kelly Cunningham was unable to shed any light on what brought it down.
“I can tell you that a large number of people are working on the problem,” Ms. Cunningham said.
Last year, Michigan promoted the new system as a major advance. It would save paper. Allow for more customized surveys. Speed up results.
Late Thursday, though, a university e-mail message apologized for the “immense disappointment” to the community. Just under 40 percent of possible responses had been received by the time the system failed, the message said, and further collection for this term was impossible.
The message sympathized especially with “junior faculty and lecturers who need evaluations for their professional review process.”—Marc Parry
Categories: Teaching
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