August 4, 2014
The Pitch: Debt Relief. The Reality: Borrowers May Pay More.
A growing industry targets people struggling to repay student loans
Kristen Schmid for The Chronicle
When Rick Cibelli heard a radio ad last year promising to slash his student-loan payment, he called right away. As a caregiver in a group home for developmentally disabled adults, he was making minimum wage and struggling to repay the $10,000 he’d borrowed for a paralegal certificate more than a decade earlier.
When he called the toll-free number, the sales rep said the company, First American Tax Defense, was a contractor for the Education Department. He said that he could