When Families Ask Colleges for More Money

An inside look at the subjective process of financial-aid appeals

The Personal Side of Deciding Who Gets More Student Aid 1

David Zentz for The Chronicle

From left, Sally Stone Richmond, Maureen McRae, Brett Schraeder, and Robin Thompson, student-aid and enrollment officers at Occidental College, review appeals from families who hope for bigger awards.

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close The Personal Side of Deciding Who Gets More Student Aid 1

David Zentz for The Chronicle

From left, Sally Stone Richmond, Maureen McRae, Brett Schraeder, and Robin Thompson, student-aid and enrollment officers at Occidental College, review appeals from families who hope for bigger awards.

April should bring a sigh of relief to seniors with college acceptances in hand. But for some students and their families, the fat envelope isn't the end of the road.

Take the family of a baseball player and strong student who's been accepted by Occidental College here. After the family poured all of its money into trying to keep its construction business afloat, the business went under. The family is starting over, but its new business won't turn a profit in time to pay the baseball

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