March 17, 2000
'Virtual Administrator' at U. of Houston Invites Students' Feedback
As her campus's top administrator, Sharon Baca dislikes being isolated from students, so she has created a place online where she says she can "take that wall down," at least in part.
Students logging into the Web site for the University of Houston System-Fort Bend are greeted by a photograph of Clara, the smiling virtual administrator whose job "is to listen and take care of you, our students, 24 hours a day, 7 days a week, 365 days a year." Students are
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