February 8, 2002
University Now on the Menu
A Columbia University research project that turned the stomachs of New York City restaurateurs last fall has gotten the tables turned on the college -- with a $100-million lawsuit.
Francis J. Flynn, a Columbia professor, said he was trying to study businesses' reactions to customer grievances when he made phony complaints of food poisoning to 240 top restaurants (The Chronicle, September 21). Columbia quickly concocted a new ethics policy. But now nine restaurateurs have dished up a
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