Thoughtful Design Keeps New Libraries Relevant

Not everything students want and need is online

Harold B. Shill recalls an overcast day in November 1999 when he and a friend strolled across the campus of Pennsylvania State University at Harrisburg, passing the college's brand-new library. Mr. Shill, then the university's library director, had spent years planning and pushing for the $15-million library building, and here it was, scheduled to open in a month.

His friend, an engineering professor, gestured toward the library