The Four-Year Standoff

A moment of minor irritation at a student's dumb question can make for major aggravation

The first hint of trouble came in an e-mail message. It took me a minute to realize the sender was a parent and a bit longer to recall hazily the brief interaction with her son that prompted the message. The words "helicopter parent" had not yet entered the academic mainstream, but I braced for the encounter to unfold.

Skimming the message, I initially felt some sympathy for a mother's pain.

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