January 15, 1999
Study Examines On-the-Job Stress of Parking-Ticket Writers
Scientists examining how heart rate and blood pressure respond to verbal conflict have discovered that parking-ticket writers in New York City face more stress when speaking with members of the public than with supervisors or co-workers.
That is not surprising, since those workers average three hostile confrontations with motorists a day in which they are yelled at, insulted, harassed, or threatened, according
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