June 13, 2010

Student Services, in Outside Hands

Student Services, in Outside Hands 1

Noah Berger for The Chronicle

Staff members at InsideTrack engage in student-success coaching under contract with more than 50 colleges.

By Sara Lipka

Serving students is big business. Third-party vendors sell orientation sessions, curricula for first-year-experience courses, training and support for RA's, drug- and violence-prevention programs, financial and spiritual advising. They offer software to manage housing assignments, student-conduct cases, retention programs, campus groups. That is to say, almost the full range of what student-affairs officers do.

Enhance your offerings, the marketing pitches go. Save time and money.