January 18, 2008

Strains and Joys Color Mergers Between Libraries and Tech Units

By ANDREA L. FOSTER

Adrift. Dysfunctional. Desperately needing a change. The adjectives sound like descriptions of a bad relationship, but about three years ago Xavier University, in Cincinnati, applied them to two of its departments.

Both Xavier's library and its information-technology unit were in terrible shape. Xavier had hired four chief information officers in five years, its technology was obsolete, its library and IT staffs didn't talk to each other, and students had to jump through hoops to do

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