Socratic Guidance for Faculty Grievances

More institutions are asking ombudsmen to handle professors' complaints before they escalate

When the professor at the University of Michigan at Dearborn walked into Ronald R. Stockton's office, he was irate. The faculty member was considering suing the university for firing him and was outraged about being slandered, he said, by his department chairman.

For weeks, the professor had been lobbing e-mail missiles at the chairman and his dean. "It was getting very nasty and had the

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