November 21, 2003

Service Workers in Academe

To the Editor:

As one who is fairly new to the higher-education culture, I've been struck by the invisibility of the service workers on my campus ("Going to Harvard for $7.50 an Hour," The Review, September 26). I've watched them working quickly and quietly, as Greg Halpern described the workers at Harvard University, and I have often wondered how much they feel included in higher education, or even feel appreciated for what they do.

I was struck by Mr. Halpern's observations

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