September 29, 2006
Security of Data at TIAA-CREF
To the Editor:
Your article about a lawsuit against TIAA-CREF by a former IT manager presents a hazy view of the dispute ("Security Gap at TIAA-CREF Was Huge, Critics Say," The Chronicle, August 11).
Two years after a former contract worker who had concealed her criminal background got access to confidential client data, there is no indication that the information has been misused. We have thoroughly investigated the matter, and we continue to take steps to safeguard our
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