Security Gap at TIAA-CREF Was Huge, Critics Say

Former employees accuse company of not revealing extent of client data at risk

Sonia Radencovich did not raise any particular interest at TIAA-CREF when she began a temporary job at the giant pension company in September 2004 to help upgrade software that counselors there use to advise clients.

But two months later, company officials discovered that she was really a convict named Sonia Howe. She had just been sentenced to four years in prison for helping her lover, Martin

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