October 26, 2001
Quality Control or Hindering Quality?
British agency set up to review university programs finds itself reviled
John Randall, the self-described "Ralph Nader of British higher learning," sinks back easily into a chair at a village restaurant a few miles from the main office of the Quality Assurance Agency for Higher Education, or QAA, where until recently he was chief executive.
Much of his conversation over the past two hours has centered on the colorful story of how Britain tried to set up a system of consumer
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