October 17, 2003

New Survey Sets Information-Technology Benchmarks for Colleges

By FLORENCE OLSEN

A new study from Educause offers a picture of how colleges and universities pay for information technology and manage their IT departments.

While few of the study's findings are startling, they do offer some evidence of a continuing "digital divide" between relatively affluent and low-income students in access to technology.

The 82-page report on the study, a survey of 621 institutions, focuses on many inside matters, like staffing levels in departments responsible for

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