Measure Professors' Real Service, Not Lip Service

During my six-year stint as an assistant professor, I somehow allowed my service responsibilities to increase at a rapid rate, year after year. Incrementally and inexorably, I morphed by year six into a person without any time. I discovered that if I wore comfortable shoes and really hustled, I could reach any campus locale in four and a half minutes and answer roughly seven e-mail messages before leaving my office. Fastidious about grammar and punctuation earlier in my career, I began to

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