January 5, 2007

Managing IT From the Top Down

What do university presidents and IT officials cite as the biggest concerns and best practices in information technology? At the Technology Forum, Jeffrey R.Young, a senior editor at The Chronicle, asked Michael M. Crow, president of Arizona State University; Nathan O. Hatch, president of Wake Forest University; Philip E. Long, CIO at Yale University; and Bonnie Neas, deputy CIO and executive director of ConnectND, for their views.

Young: Let's start with the nightmare scenarios,