Making Mathematics Part of the Equation of Life

Have you ever called a doctor's office or a company and had to punch in the answers to five questions before being put on hold? Have you then waited for several minutes to the accompaniment of irritating music, only to find that you need to answer the same five questions again? If so, you've been subjected to an elementary and malignant version of the mathematical spirit. And if the experience left you fuming, what have you done about it?

Our civilization has become increasingly

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