It's Your Child's Education, Not Yours

With each passing year, it seems as if parents of college students make more and more phone calls on behalf of their children. Almost daily I am notified of parents who have called this or that campus office wanting someone to respond to their concerns or solve their children's problems. The fact is, student affairs today is about working not just with students but with their parents as well — and managing their service complaints, inquiries for basic information, and demands for

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