December 12, 2003

Introverts Do Well in Online Chats, Study Concludes

By DAN CARNEVALE

Students who don't muster the nerve to speak up in a large class may feel more comfortable contributing in an online discussion, two researchers have concluded.

Preliminary results from a study at Pennsylvania State University indicate that online chat rooms may be an effective way to get introverted students to participate in discussions. Edward J. Glantz, a doctoral student and instructor at Penn State's School of Information Sciences and Technology, says more people break out of

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